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Director of Training and Processes
2 months ago
The Director of Training and Processes leads the Elmington Affordable Property Management portfolio to better onboard, train, and develop team members by providing ongoing opportunities to enhance, develop, and manage organization-wide strategies in processes and development. This individual will implement training programs and processes for ongoing support and development for the portfolio.
ESSENTIAL JOB FUNCTIONS:
- Create processes for property management functions and ensure usage across the entire portfolio
- Develops people through effective performance management and ongoing feedback, focusing on fostering strategic and systems thinking, development of talent and succession planning across teams and disciplines.
- Analyze requirements and learning gaps, and develop a leadership development program, curricula, and content across the continuum of people managers (first time managers, mid-level managers, leaders of leaders).
- Design course content, learning activities, assignments, and assessments for leadership development and corporate individual contributors.
- Build and deliver leadership, management, and functional development trainings throughout the organization.
- Own all business processes related to our learning systems, including implementation, reporting, and adherence to required trainings.
- Develop instructor's manuals, rubrics, and other teaching tools.
- Act as the primary Learning Management System administrator for leadership development and corporate individual contributor programs.
- Guide the team's learning programs and initiatives by identifying organizational needs, securing resources, communicating with senior stakeholders, and prioritizing work for the team. Strategic approach with the ability to work under pressure, navigate through ambiguity, and balance multiple priorities, defining and establishing new approaches as needed
SPECIFIC EDUCATION/KNOWLEDGE/EXPERIENCE
- Bachelor's Degree required/Master's degree preferred.
- 3+ Years of experience in talent development with proven experience in building, developing, and refining impactful programs.
- 3+ years of experience managing diverse teams across a variety of industries including but not limited to property management, non-profit, and construction.
- LIHTC experience
- Strong analytical abilities, with a data-driven approach to problem-solving, decision-making, and performance measurement.
- Vetted program and project management skills, capable of ensuring execution excellence in dynamic, agile environments.
- Demonstrated ability to build trusted and productive working relationships with partners and stakeholders of all levels across the business.
Elmington is comprised of multiple locations and lines of business that are operated as their own living, breathing corporation. They have income and expenses, debt and a bottom line - all of which we will look to you to help optimize through your role. Along with this responsibility comes a very high level of expectations. We are asking you to be an integral part of a multi-million dollar company. At Elmington, you will be pushed to Forget The Ordinary & Think Like an Owner. Every day.
To be an effective Elmington teammate, you will need to:
- Have a great attitude
- Have high expectations
- Think BEYOND the box
- Work with passion
- Have a tireless work ethic
- Be confident
- Be self-sufficient and self-motivated
- Take pride in your work
- Be a good listener
- Offer a solution with every problem
- Go above and beyond for everyone you support
The Elmington Experience
We're creating a different kind of company at Elmington. We promise we will never be ordinary, which we hope you can see by this job description. There will be many days you simply aren't comfortable. You will be pushed to accomplish more than you ever thought possible. You will be challenged by your team leader and your peers to achieve more and to find better ways. With that said, we know Elmington is not for everyone. BUT, if you believe in yourself, enjoy a challenge and appreciate working with exceptional people, then Elmington could very well be the last company you ever work for.
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