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Warranty Claim Specialist
4 months ago
Warranty Claim Specialist
Essential Duties and Responsibilities:
- Develop, update, and maintain detailed reports to accurately communicate field quality status.
- Respond promptly to data requests from supporting departments to expedite quality improvement activities.
- Inform responsible Improvement Specialist & AM of emerging quality issues based on detailed warranty claim analysis.
- Coordinate and update improvement database to document improvement activities and current status of quality issues.
- Manage Safety Quality-Voice of Customer (SQ-VOC) performance, including department training and regular status updates to management.
- Analyze field claim data & recall/campaign issues and take necessary actions.
- Generate Early Warning Reports (EWR) for launched models to report and share with our Valued Client.
- Meet all other requirements as assigned.
Qualifications & Preferences for Warranty Claim Specialist
Required:
- Bachelor’s degree in engineering, Engineering Science, Business Administration, or equivalent preferred.
Preferred:
- 0-5 years of job-related experience preferred.
- 1–3 years job-related experience in the automotive industry desired.
Travel Requirement:
Domestic / International travel may be required.
Compensation & Benefits
Our Valued Client offers opportunities for growth, work flexibility, competitive pay, and benefits including:
- Competitive Medical / Vision / Dental insurance.
- 15 paid holidays.
- Paid time off.
- Competitive 401k plan.
About: Our Valued Client is a leading EV OEM, renowned for its innovative approach to mass production of electric vehicles. As pioneers in the industry, they uphold the highest standards of quality and technology in their dedicated EV mass-production plant.
Zing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
Join our team and be a part of shaping the future of electric vehicles with our Valued Client Apply now to the Warranty Claims Specialist Role.
