Quality Assurance Campaign Operations Specialist

5 days ago


Savannah, Georgia, United States Zing Recruiting Full time
Job Description

**Job Summary**

Zing Recruiting is seeking a highly skilled Quality Assurance Campaign Operations Specialist to join our team. As a key member of our organization, you will be responsible for ensuring the quality and integrity of our campaigns.

Key Responsibilities:

  • Campaign Reporting: Collaborate with the QA Improvement Team to create campaign report approvals, ensuring timely and accurate submissions.
  • Campaign Registration: Register campaigns in the Global Warranty Management System (GWMS) to ensure seamless tracking and management.
  • Campaign Coordination: Work closely with the Improvement team, distributors, Mobis, suppliers, and HKMC to address campaign-related matters before, during, and after launch, including OTA updates.
  • Safety Monitoring: Regularly monitor competitor and Hyundai/Kia vehicle safety issues and distribute EV-related safety trends to ensure compliance.
  • Campaign Management: Maintain campaign master files, request closure/extension of campaigns running out of budget, and execute quality activities in compliance with company goals.
  • Policy and Procedure Management: Maintain the Warranty Policy and Procedure manual and Warranty and Service agreements to ensure compliance.
  • Business Management System (BMS) Compliance: Administer, coordinate, and comply with all BMS, Environmental Management System (EMS), and Safety Management System (SMS) requirements.
  • Regulatory Compliance: Ensure compliance with regulations, policies, and procedures.
  • Additional Responsibilities: Meet all other requirements assigned as needed.

Qualifications and Preferences:

  • Education: Bachelor's degree or Business Administration or equivalent preferred.
  • Experience: 0-5 years of job-related experience preferred, with 1-3 years of experience in the automotive industry desired.

Travel Requirements:

  • Domestic/International Travel: May be required.

Compensation and Benefits:

  • Competitive Pay and Benefits: Opportunities for growth, work flexibility, competitive pay, and benefits, including competitive Medical/Vision/Dental insurance, 15 paid holidays, paid time off, and a competitive 401k plan.


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