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Business Development Coordinator
4 months ago
Career Paths || Network of 25 Dealerships || Disability Insurance || Paid Time Off || Nextran Paid Life Insurance
Family Centered Values || Medical and Dependent Care || FSA || 401(k) Retirement Plan with Match || Company-Paid Holidays || EAP
Great Medical, Dental, & Vision Benefits || Social Responsibility Opportunities || 28+ Years of Industry Experience || Professional Growth
Non-Exempt position: $41k - $48k depending on knowledge, years of exp., qualifications and education.
Work Hours: Monday – Friday 7:30 a.m. – 4:00 p.m.
Apply Before: Wednesday, July 31, 2024
Drug Testing required
Background Check required
Responsibilities:
- Responsible for providing an outstanding customer service experience.
- Maintain a process to handle all inbound calls and manage all of the opportunity/leads available to drive additional Service Lane business.
- Track and manage manifest lists, appointment reminders, declined services, Schedule appointments
- Assists with general administrative and clerical tasks
- Provide enabling environment for complementing the company’s business plan strategically developed towards better profit making
- Communication Specialists for the Light Duty Service Department and represent the business and maintain professional Phone skills through the provided process
- Acquire knowledge about the organization and implement such knowledge in day-to-day dispensation of duty
- Collaborate with other members of staff towards better execution of company’s plans and business development activities
- Participate in the marketing programs of the organization
- Ensure proper execution of new business initiatives
- Monitor open Recall lists and Communicate with Customers
- Maintain PASE Requirements regarding retention programs and Scheduling requirements
Skills & Qualifications:
- The business development coordinator is required to possess certain abilities, knowledge, skills, and qualifications in order to function profitably in the organization.
- Has excellent communication and organizational skills
- Associates degree preferred
- 3 years working experience in Dealership or marketing fields are recommended
- Ability to use computer programs Excel and Word processing packages
- Ability to interact with external and internal clients professionally
- Ability to prioritize and manage many tasks simultaneously
- Ability to face and overcome new challenges seen in the course of work
- Ability to work and interact with members of staff at various levels in the organization
- Ability to arrive fast at workable decisions and to adapt self to any working condition
Physical Requirements:
The physical and mental demands described here are representative of those that must be met be an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
We are a network of commercial truck dealerships committed to providing the best products and services through highly skilled associates who are focused on delivering the lowest life-cycle cost to our customers. Spanning the Southeast and Midwest United States, we provide sales, parts, and service for several leading brands, including Mack, Volvo, Isuzu, GMC, Ford, Hino, and Kalmar Ottawa. EEO Employer
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