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Assistant General Manager | Steakhouse | Burbank, CA
1 month ago
Job Title: Assistant General Manager
Salary: $80-95k
Location: Burbank, CA
About Us:
Our restaurant, one of the busiest and most iconic dining establishments in Los Angeles, is located in the vibrant city of Burbank. Nestled atop a hill with breathtaking views of the city skyline, we offer a unique dining experience, impeccable service, and delectable cuisine. Our mission is to always innovate and consistently deliver a 5-star experience for our teams, guests, and community. We pride ourselves on growth from within, collaboration, teamwork, and creating a positive work environment. We look forward to adding our next valued team member
Responsibilities:
- Assist the General Manager in overseeing daily restaurant operations to ensure seamless service and a 5-star guest experience.
- Collaborate with department heads to optimize service standards, streamline processes, and maintain an exceptional dining experience.
- Train and supervise dining room and bar staff, ensuring they provide excellent customer service and uphold our restaurant's high standards.
- Monitor and maintain inventory levels, ensuring proper stock levels of ingredients, supplies, and equipment.
- Coordinate with the kitchen team to ensure efficient food preparation, timely service, and adherence to quality standards.
- Handle guest inquiries, concerns, and complaints in a professional and timely manner, ensuring customer satisfaction.
- Assist in the development and implementation of marketing strategies and promotional activities to attract new customers and increase revenue.
- Uphold health and safety regulations, ensuring a clean and sanitary environment throughout the restaurant.
- Collaborate with the General Manager in budget planning, cost control, and financial management.
Qualifications:
- 4 years' experience in a similar level managerial role in a high-volume restaurant environment is required.
- Strong leadership skills with the ability to motivate and inspire a diverse team.
- Excellent interpersonal and communication skills to effectively interact with staff, customers, and vendors.
- Proven ability to deliver exceptional customer service and resolve guest concerns.
- Solid knowledge of restaurant operations, including food and beverage service, inventory management, and health and safety regulations.
- Social media savvy.
- Ability to work in a fast-paced, high-pressure environment, multitasking and prioritizing tasks effectively.
- Exceptional problem-solving and decision-making abilities.
- Proficient in computer applications such as MS Office and restaurant management software.
Disclaimer:
This job description outlines the general nature and level of work being performed and is not intended to be an exhaustive list of all responsibilities, duties, and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. We provide equal employment opportunities to all individuals, regardless of race, creed, color, religion, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, sexual orientation, or any other classification protected by law.
Our company maintains a drug-free workplace. Employment is contingent upon successfully passing a background check.
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