Adult Volunteers Supervisor

2 weeks ago

Atlanta, United States Atlanta-Fulton County Zoo Inc Full time
Job DescriptionJob Description

Job Title: Supervisor of Adult Volunteers (Volunteer Supervisor)

Department: Education

Reports to: Director of Volunteer Programs

Job Status: Full-time


Job Purpose: Zoo Atlanta’s Volunteer Team plays an integral role in supporting a variety of functions and teams throughout the Zoo. The Supervisor of Adult Volunteers advances the mission of Zoo Atlanta by overseeing all aspects of the Adult Volunteer Programs, from recruitment to training and ongoing records keeping. This position works as part of the Volunteer Programs team and collaborates cross departmentally to ensure all Zoo needs for volunteer support are met. In addition, this position works closely with the Interpretive Programs team of Education to assist with on-grounds programming and service area support. Key to this role is the understanding that volunteers play a critical role on Zoo Atlanta’s team by contributing their time and skills to all departments. This individual is an active member of the education team and represents the Education Department on necessary cross departmental teams. This position is responsible for the communication, recognition, retention, record keeping, and training of Zoo Atlanta’s adult volunteers. The Supervisor of Adult Volunteers should possess enthusiasm, creativity, excellent skills in customer service, communication, organization, and time management. This is a full-time position with a work schedule of Tuesday – Saturday 8:30 a.m. – 4:30 p.m. although nights and weekends are required to help support events within the Zoo.


Job Factors:

Essential Duties & Responsibilities

  • Supervise and implement all aspects of the Education, Zoo Crew and Event volunteer programs
  • Develop program plans with goals and objectives for program participants
  • Develop and implement evaluation of the program goals and objectives and innovate programs as needed
  • Design and implement necessary training for all adult volunteers, including initial orientation as well as continuing education opportunities
  • Assess volunteer’s skills and place volunteers based on the organization’s needs
  • Address questions, concerns, and disciplinary incidents as they arise
  • Conduct annual performance evaluation of volunteer’s participation and performance
  • Work with service area staff to ensure that volunteers are adequately trained, supervised, and recognized
  • Conduct all background screening for volunteers and maintain eligibility records
  • Work as part of the Volunteer Programs team to ensure that all volunteer programs (Family, Volunteen, Intern, Education, Zoo Crew, Event, External Group) are supported
  • Maintain all data records associated with the volunteer program, including the volunteer database (Volgistics)
  • Work closely with all Zoo departments to provide volunteer support for daily as well as special Zoo events
  • Oversee all programmatic materials, including uniforms, training materials and associated items as part of the volunteer habitat
  • Create and manage Appreciation and Recognition Programs throughout the year
  • Plan and implement all volunteer communication, from weekly emails to quarterly meetings, ensuring accurate and efficient sharing of information
  • Maintain Animal Handling status with Ambassador Animal department, to oversee Education (Docent) Animal Handlers
  • Always ensure the safety of volunteers, and perform emergency procedure responsibilities as necessary
  • Communicate Zoo Atlanta policies to all volunteers and ensure adherence to the policies
  • Must be willing to support Zoo Atlanta’s Vision, Mission and Values statement
  • Any other miscellaneous projects/assignments assigned by Zoo Atlanta’s Education management team


Other Duties:

  • Represent the Education Department on various Zoo wide teams
  • Must maintain all Zoo Atlanta mandatory training (i.e. customer service training)
  • Working knowledge of Microsoft Outlook, Word, Excel, PowerPoint, and Google Workspace.
  • Demonstrated leadership capabilities.
  • Extremely strong oral and written communication skills.
  • Other duties as assigned


Qualifications:

  • 2 years of volunteer coordination required
  • Previous experience in event planning (ideal not required)
  • Understanding of informal education/Interpretation
  • Must possess strong leadership capabilities and the ability to motivate and encourage others
  • Strong awareness and appreciation of diversity
  • Must be comfortable interacting with the public and the ability to be sensitive and considerate to all people
  • Ability to be an effective team member and leader
  • Must possess excellent communication and writing skills
  • Must be able to exercise good judgment and discretion at all times
  • Multi-task oriented and must be comfortable working in a fast-paced work environment
  • Demonstrated public speaking and presentation skills
  • Interact with a high level of professionalism and be diplomatic in your approach to others.
  • Must be willing to participate in training sessions to learn more about the zoo, animals, activities, associations and special programs offered by Zoo Atlanta
  • Ability to interface professionally with all levels of volunteers, employees and guests
  • Bilingual in conversational Spanish preferred
  • Computer skills including Microsoft Office, e-mail and database management (Zoo Atlanta uses Volgistics)
  • Flexible schedule as weekend, holiday, and some evening shifts are required
  • Professional dress, appearance, and conduct
  • Should possess an appreciation of wildlife, environmental education and be in agreement with the philosophy and the mission of Zoo Atlanta.
  • Zoo Atlanta is open to the public 363 days out of the year, therefore, all positions at Zoo Atlanta may require employees to work weekends, holidays and evenings.


Education:

  • Bachelor’s Degree in Volunteer Management, Human Resources, Psychology, Education or another related field.


Driving Requirements:

  • Must have a valid Georgia driver’s license


Physical Demands:

  • This position will spend approximately 70% outdoors and 30% indoors. This position will require frequent walking, occasional physical lift and carry of 20 lbs., some bending. Must be comfortable working in inclement weather conditions.


MISC: This job description is not intended to be all-inclusive. Therefore, the employee may be required to perform other reasonably related duties as assigned by the immediate supervisor or other management. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that this job description does not constitute a written or implied contract of employment.


Zoo Atlanta is an EOE and provides a Smoke-free and Drug-free Work Environment

  • Child Advocate Volunteer

    2 months ago

    Atlanta, Georgia, United States Atlanta Court Appointed Special Advocates, Inc. Full time

    Atlanta CASA Court Appointed Special Advocate: An Atlanta Court Appointed Special Advocate (CASA) VOLUNTEER is a trained community volunteer who is appointed by a judge to advocate for an abused or neglected child in juvenile court deprivation proceedings. The Atlanta CASA advocates for each child to be placed in a safe, permanent home as quickly as...

  • Volunteer Engagement Coordinator

    3 days ago

    Atlanta, Georgia, United States AIDS Healthcare Foundation Full time

    About the RoleAIDS Healthcare Foundation is seeking a highly motivated and experienced Volunteer Engagement Coordinator to join our team. As a key member of our organization, you will be responsible for developing and implementing strategies to engage and retain volunteers, while also fostering a positive and inclusive community.Key ResponsibilitiesVolunteer...

  • Outreach and Volunteer Coordinator

    3 months ago

    Atlanta, United States AIDS Healthcare Foundation Full time

    WHO WE ARE: Join the Team Make A Difference! Work at AID Atlanta, an affiliate of AHF. AID Atlanta, Inc. has been saving and transforming lives since its inception in 1982. The agency is the Southeasts oldest, largest, and most comprehensive AIDS Service Organization. Today, AID Atlanta offers a broad range of services and has grown to be the most...

  • Outreach and Volunteer Coordinator

    1 week ago

    Atlanta, United States AIDS Healthcare Foundation Full time

    Overview: Join the Team Make A Difference! Work at AID Atlanta, an affiliate of AHF. AID Atlanta, Inc. has been saving and transforming lives since its inception in 1982. The agency is the Southeasts oldest, largest, and most comprehensive AIDS Service Organization. Today, AID Atlanta offers a broad range of services and has grown to be the most...

  • Outreach and Volunteer Coordinator

    4 weeks ago

    Atlanta, United States AIDS Healthcare Foundation Full time

    Job DescriptionJob DescriptionOverviewJoin the Team – Make A Difference! Work at AID Atlanta, an affiliate of AHF.AID Atlanta, Inc. has been saving and transforming lives since its inception in 1982. The agency is the Southeast’s oldest, largest, and most comprehensive AIDS Service Organization.Today, AID Atlanta offers a broad range of services and has...

  • Outreach and Volunteer Coordinator

    3 months ago

    Atlanta, United States AIDS Healthcare Foundation Full time

    Job DescriptionJob DescriptionOverviewJoin the Team – Make A Difference! Work at AID Atlanta, an affiliate of AHF.AID Atlanta, Inc. has been saving and transforming lives since its inception in 1982. The agency is the Southeast’s oldest, largest, and most comprehensive AIDS Service Organization.Today, AID Atlanta offers a broad range of services and has...

  • Client Engagement and Volunteer Coordinator

    1 week ago

    Atlanta, United States Hemophilia of Georgia Full time

    Hemophilia of Georgia Job Description Position: Client Engagement & Volunteer Coordinator             Status: Full-time, Exempt   Supervisor: Vice President of Community Engagement           Date: August 21, 2024   Under the direction of the Vice President of Community Engagement, the Client Engagement & Volunteer Coordinator...

  • Young Adult Ministry Director

    7 hours ago

    Atlanta, Georgia, United States Elizabeth Baptist Church Full time

    Job SummaryThe Elizabeth Baptist Church is seeking a highly skilled and dedicated individual to serve as the Young Adult Director. This role is responsible for the overall development, administration, and management of the Young Adult ministry at all church locations.Key ResponsibilitiesProvide leadership and management of the young adult ministry team to...

  • NDMV AmeriCorps Adult Education Associate

    3 months ago

    Atlanta, Georgia, United States International Rescue Committee Full time

    The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations...

  • AmeriCorps Adult Education Program Coordinator

    2 weeks ago

    Atlanta, Georgia, United States International Rescue Committee Full time

    Position Overview:The International Rescue Committee (IRC) is dedicated to addressing the most severe humanitarian challenges globally, striving to restore health, safety, education, economic stability, and empowerment to individuals affected by conflict and disaster. Established in 1933 at the behest of Albert Einstein, the IRC stands as one of the largest...

  • Assistant Maintenance Supervisor

    3 weeks ago

    Atlanta, United States Harbor Group Management Full time

    Assistant Maintenance Supervisor Job Title: Assistant Maintenance Supervisor Division: Multifamily Status: Non - Exempt JOB SUMMARY : In the Assistant Maintenance Supervisor role, you will be responsible for performing, supervising, and coordinating service functions to ensure the efficient upkeep of the buildings and property. ESSENTIAL DUTIES AND...

  • Maintenance Supervisor

    2 months ago

    Atlanta, United States Dominium Management Services, LLC Full time

    Dominium is helping tackle the affordable housing crisis – and we’re looking for motivated candidates to join our team and help further our mission. With offices in Minneapolis, Atlanta, Dallas and Phoenix, Dominium is one of the nation’s most respected and innovative affordable housing development and management companies. We create quality,...

  • Multilingual Program Enrollment Specialist

    2 weeks ago

    Atlanta, Georgia, United States Big Brothers Big Sisters of Metro Atlanta Full time

    Job OverviewLocationBig Brothers Big Sisters of Metro AtlantaEmployment TypeFull TimeRequired EducationBachelor's DegreeSectorNonprofit - Social ServicesPosition SummaryThe mission of Big Brothers Big Sisters of Metro Atlanta is to create lasting, impactful relationships for children facing challenges, supported by dedicated professionals.Role ObjectiveThe...

  • Bilingual Client Engagement Specialist

    2 weeks ago

    Atlanta, Georgia, United States Big Brothers Big Sisters of Metro Atlanta Full time

    Job OverviewLocationBig Brothers Big Sisters of Metro AtlantaEmployment TypeFull TimeRequired EducationBachelor's DegreeSectorNonprofit - Social ServicesPosition SummaryThe mission of Big Brothers Big Sisters of Metro Atlanta is to empower children facing challenges by fostering strong, enduring, and professionally supported one-on-one relationships that...

  • Pharmacy Operations Supervisor

    1 week ago

    Atlanta, Georgia, United States Barnes Healthcare Services Full time

    Job TypeFull-timePosition OverviewThe Pharmacy Operations Supervisor plays a crucial role in aligning the operational strategies of the infusion pharmacies with the overarching business objectives. This position is responsible for the planning, coordination, and management of operational activities to ensure that all processes are efficient and meet the...

  • Property Leasing Supervisor

    2 weeks ago

    Atlanta, Georgia, United States Harbor Group Management Company Full time

    Harbor Group Management Company is a prominent real estate investment and property management firm, managing a diverse portfolio worth billions. As we expand our operations, we seek dedicated, innovative, and results-driven individuals who possess exceptional communication skills and an entrepreneurial mindset. Harbor Group is committed to delivering...

  • Asst Nurse Mgr Med Specialty

    2 days ago

    Atlanta, United States Veterans Health Administration Full time

    The following duties are required of the position; they include, but are not limited to: ANM is also responsible for assisting the Nurse Manager with directing and organizing the unit specific orientation for all clinics that the NM is responsible for, training and development of staff and for directing, supervising, and evaluating their performance. ANM...

  • ESOL Instructor

    1 month ago

    Atlanta, United States International Rescue Committee Full time

    The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental...

  • Certified Nursing Assistant

    4 weeks ago

    Atlanta, United States Aveanna Healthcare LLC Full time

    Aveanna Private Duty Nurse CNAHigh Acuity Adult Nights Our local office is looking for a team of compassionate nurses to provide care for a very special client/patient. Here are some of the details of this case, more can be discussed by applying or contacting the local office: Schedule: Sunday-Saturday 7:00pm-7:00am Location/Setting: Atlanta 30310 Age...

  • Certified Nursing Assistant

    4 weeks ago

    Atlanta, United States Aveanna Healthcare LLC Full time

    Aveanna Private Duty Nurse CNA High Acuity Adult Nights Our Local Office Is Looking For a Team Of Compassionate Nurses To Provide Care For a Very Special Client/patient. Here Are Some Of The Details Of This Case, More Can Be Discussed By Applying Or Contacting The Local Office Schedule: Sunday-Saturday 7:00pm-7:00am Location/Setting: Atlanta 30310 Age Range:...