Current jobs related to Resort General Manager - Orlando - Westgate Resorts

  • Resort Pool Monitor

    7 days ago

    Orlando, Florida, United States Holiday Inn Resort Orlando Suites - Waterpark Full time

    Job SummaryWe are seeking a highly skilled and experienced Lifeguard to join our team at the Holiday Inn Resort Orlando Suites - Waterpark. As a Lifeguard, you will be responsible for ensuring the safety and well-being of our guests while utilizing the pool facilities.Key ResponsibilitiesPool Safety and Surveillance: Monitor guest activity in the pool area...

  • Resort Marketing Manager

    3 weeks ago

    Orlando, United States Westgate Resorts Full time

    Job DescriptionJob DescriptionCompany DescriptionWestgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts...

  • Senior Manager of Resort Marketing

    3 weeks ago

    Orlando, Florida, United States Westgate Resorts Full time

    Job OverviewCompany Overview:Westgate Resorts offers a wide array of vacation experiences, catering to families seeking affordable access to some of the most sought-after destinations across the United States. With a strong presence in the timeshare and hospitality sectors, Westgate operates resorts in various states, ensuring that every family can find a...

  • Senior Manager of Resort Marketing

    3 weeks ago

    Orlando, Florida, United States Westgate Resorts Full time

    Job OverviewCompany Overview:Westgate Resorts offers a wide array of vacation experiences, catering to families seeking memorable getaways. With locations spanning from the beautiful beaches of the Atlantic to the picturesque mountains of Utah, we are a leader in the timeshare and hospitality sector, providing exceptional vacation options for every...

  • Resort Marketing Sr Manager

    1 month ago

    Orlando, United States Westgate Resorts Full time

    Job DescriptionJob DescriptionCompany DescriptionWestgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts...

  • Junior Mechanical Engineer – Universal Orlando Resort

    2 weeks ago

    Orlando, Florida, United States Universal Orlando Resort Full time

    Job Overview & Requirements Universal Orlando Resort is on the lookout for a skilled professional to become a vital member of our innovative engineering team. In this role, you will be instrumental in the redesign and enhancement of mechanical and structural systems for our theme park attractions, aimed at boosting reliability and operational performance. ...

  • Resort Financial Controller

    3 weeks ago

    Orlando, Florida, United States Westgate Resorts Full time

    Job OverviewThe Property Controller plays a pivotal role in overseeing all financial operations related to resort management, food and beverage services, and retail activities, while ensuring the protection of company assets. This position is accountable for identifying cost-saving opportunities through diligent analysis and adherence to company policies....

  • Manager of Financial Insights

    2 weeks ago

    Orlando, Florida, United States Universal Orlando Resort Full time

    Join Our Dynamic Finance Team at Universal Orlando Resort Universal Orlando Resort is on the lookout for a talented individual to enhance our Operational Finance division. In this pivotal role, you will be responsible for delivering analytical insights, conducting data analysis, and generating comprehensive reports for our Marketing and Sales functions....

  • Resort Engineering Director

    2 weeks ago

    Orlando, Florida, United States Goodwin Recruiting Full time

    Job OverviewWe are seeking a highly skilled and experienced Resort Engineering Director to join our team at Goodwin Recruiting. As a key member of our operations team, you will be responsible for overseeing the administrative, financial, and operating aspects of our resort's engineering division.Key Responsibilities:Supervise and train a team of engineers...

  • General Manager

    3 days ago

    Orlando, United States DoubleTree by Hilton Hotel Orlando at SeaWorld Full time

    DescriptionThe DoubleTree by Hilton Hotel Orlando at SeaWorld is seeking an experienced General Manager to lead this premier resort. With over 1,000 rooms, 100,000 square feet of event space, multiple dining outlets, extensive meeting and event spaces and world class recreational amenities, this resort is a destination for travelers from around the world!As...

  • Financial Analysis Manager

    2 weeks ago

    Orlando, Florida, United States Universal Orlando Resort Full time

    Join Our Dynamic Finance Team at Universal Orlando Resort Universal Orlando Resort is on the lookout for a talented individual to enhance our Operational Finance division. In this position, you will be responsible for delivering analytical insights, data analysis, and reporting for our Marketing and Sales initiatives. Work in close partnership with...

  • Resort Financial Controller

    3 weeks ago

    Orlando, Florida, United States Westgate Resorts Full time

    Job OverviewThe Resort Financial Controller is primarily accountable for overseeing all financial operations related to the resort's activities, including Food & Beverage and retail sectors, while ensuring the protection of Company assets. This role emphasizes identifying value and cost-saving opportunities through careful analysis and adherence to Company...

  • Finance Operations Manager

    2 weeks ago

    Orlando, Florida, United States Universal Orlando Resort Full time

    Join Our Dynamic Finance Team at Universal Orlando Resort Universal Orlando Resort is on the lookout for a talented individual to enhance our Operational Finance division. In this position, you will be responsible for delivering analytical insights, data analysis, and reporting for our Marketing and Sales functions. You will work in close collaboration...

  • HVAC Lead Specialist – Universal Orlando Resort

    2 weeks ago

    Orlando, Florida, United States Universal Orlando Resort Full time

    Job Overview & RequirementsPosition Summary:The role involves the installation, maintenance, service, overhaul, troubleshooting, repair, and operation of all heating, air conditioning, refrigeration, and ventilation systems across the site. The position supports management in overseeing and coordinating the activities of the HVAC department and its...

  • Housekeeping Manager

    4 weeks ago

    Orlando, United States Holiday Inn Resort Orlando Suites - Waterpark Full time

    Overview Opportunity: Housekeeping Manager Manage housekeeping operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Executive Housekeeper Operations Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance...

  • Resort Operations Executive

    4 days ago

    Orlando, Florida, United States Marriott Vacations Worldwide Full time

    Job SummaryWe are seeking a highly experienced and skilled Resort Operations Executive to join our team at Marriott Vacations Worldwide. As a key member of our leadership team, you will be responsible for driving the success of our resort operations, ensuring exceptional guest experiences, and delivering high-quality products and services.Key...

  • VP Resort Operations, Vacation Ownership

    3 weeks ago

    Orlando, United States Marriott Vacations Worldwide Full time

    *Relocation Assistance Provided System Job Title: VP RESORT EXPERIENCE, VACATION OWNERSHIP Job Summary As a senior member of the professional staff, contributes expertise in a discipline (e.g. Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) area to support function and/or...

  • Resort Guest Liaison

    3 weeks ago

    Orlando, Florida, United States Evermore Orlando Full time

    About Evermore Evermore Orlando Resort is a pioneering 1,100-acre destination adjacent to Walt Disney World, featuring upscale vacation rental homes, flats, and villas, alongside a luxury Conrad hotel, 36 holes of premier Jack Nicklaus golf, and a sprawling 20-acre tropical beach complex surrounding Evermore Bay, our 8-acre crystalline water amenity by...

  • Resort Transportation Specialist

    3 weeks ago

    Orlando, Florida, United States Westgate Resorts Full time

    Position OverviewAs a vital member of the Westgate Resorts family, the Resort Transportation Specialist plays a crucial role in ensuring that guests and team members are transported safely and efficiently throughout the resort. This position offers the chance to work in a vibrant environment while providing exceptional service to visitors from around the...

  • Resort Security and Guest Liaison

    3 weeks ago

    Orlando, Florida, United States Evermore Orlando Full time

    About Evermore Orlando Resort Evermore Orlando Resort is a groundbreaking 1,100-acre destination adjacent to Walt Disney World, featuring upscale vacation rental homes, flats, and villas, along with a luxury Conrad hotel. The resort boasts 36 holes of world-class Jack Nicklaus golf and a sprawling 20-acre tropical beach complex surrounding Evermore Bay, an...

Resort General Manager

4 months ago

Orlando, United States Westgate Resorts Full time
Job DescriptionJob DescriptionCompany Description

The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team.

Job Description

As the General Manager of one of our largest Westgate properties, including the renowned Westgate Lakes property, conveniently situated just minutes from numerous theme parks in the heart of Orlando, your role is crucial. With over 2000 luxurious rooms and top-notch amenities, your primary goal is to ensure the smooth operation of the resort and enhance guest satisfaction. You'll lead a team across various departments, collaborating closely with senior leadership to provide guidance. Your focus on efficiency and effective communication will help maintain a culture of excellence within our organization. 

Essential Duties and Responsibilities:

  • In partnership with senior leadership, the General Manager is responsible for overseeing the successful operation of the resort and ensuring that it meets defined performance metrics
  • Mentor, work closely with and train directors and department head that report to the GM
  • Ensures directors and department heads are aware of the policies and procedures for all employees and that the policies and procedures are provided to all Team Member
  • Drive guest satisfaction by maintaining the product and service quality standards within each department
  • Work with directors and department heads to develop annual budgets / Capital Plans to accurately forecast financial performance and to deliver financial results in accordance with those budgets, analyzing budget requests and past P&L variance to identify areas in which reductions and/or allocations can be made, assigning action plans where needed
  • Drive guest satisfaction by maintaining the product and service quality standards
  • Regularly review all metrics including, but not limited to: Medallia, Kipsu, Quality Assurance Inspections, Shopper Reports, Financial Reports/Audits, Team Member Surveys, Compliance Training and Team Member turnover
  • Provide regular and effective updates to the VP or AGM on the performance of the directors and department managers
  • Assists in the planning, development and implementation of organization policies and goals
  • Reviews appropriate reports such as HotSoS to determine effectiveness and efficiency of the Team and recommends and/or makes appropriate adjustments to ensure success
  • Actively participates in all meetings as assigned by the VP and Executive Leadership
  • Protects the Resort and its assets through enforcing and maintaining preventative maintenance programs.
  • Works closely with Risk Management and Safety and Security to protect the assets of the Resort and provide for the safety of all guests and Team Members
  • Follows company policies and procedures and can effectively communicate them to subordinates.
  • Works closely with Team Member Services to ensure that the Resort is in compliance with all federal, state, and local laws, including OSHA, EEOC, Wage and Hour and Health laws.
  • Manage time and projects effectively to produce a desired result in view of available resources
  • Promote CFI/Westgate Resorts' Mission Statement and philosophies to both team members and guests
  • Promotes organization in industry or trade associations
  • Directly leads both the Assistant General Manager and Resort Operations Director, who are responsible for overseeing Food and Beverage, Housekeeping, SPA, Engineering, Waterpark, and Activities
  • Other duties as assigned
Qualifications

  • Seven(7) years related senior resort management experience
  • Proven track record managing a property with over 1000 rooms
  • Hospitality industry experience is essential, timeshare experience a plus
  • Experience in hospitality accounting, property management, point of sale, service order, guest communication and labor management applications
  • Organizational, relationship, interpersonal, troubleshooting, attention to detail, time management, priority management, and multi-tasking skills
  • Proven ability to work independently and within a team
  • Ability to interact well with fellow team members and leadership from other resorts and departments.
  • Previous experience leading in the hospitality sector, including hotels/resorts, retail/dining/entertainment venues, theme parks, etc.

Education:

  • Bachelor’s degree (B.A. or B.S.) from a four-year college or university preferred


Additional Information

Why Westgate?

  • Comprehensive health benefits – medical, dental and vision
  • Paid Time Off (PTO) – vacation, sick, and personal
  • Paid Holidays
  • 401K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Family benefits including pregnancy, and parental leave and adoption assistance
  • Wellness Programs
  • Flexible Spending Accounts
  • Tuition Assistance
  • Military Leave
  • Employee Assistance Program (EAP)
  • Life, Disability, Accident, Critical Illness & Hospital Insurance
  • Pet Insurance
  • Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
  • Advancement & development opportunities
  • Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.