Hospitality Administrative Assistant

3 months ago


Detroit, United States SMS Group of Companies Full time
Job DescriptionJob DescriptionIf you have a passion for Hospitality Administration and enjoy working in a dynamic environment where no two days are the same, we encourage you to apply for this exciting opportunity.
We are seeking a highly organized and detail-oriented individual to join our team as a Hospitality Administrative Assistant. In this role, you will provide valuable support to our hospitality department, ensuring smooth operations and exceptional customer service.
$17.00 -18 based on experienceMonday-Friday 9:00am-5:00pm with some weekends required.
Responsibilities:
  • Greet and welcome guests in a professional and friendly manner.
  • Answer phone calls and respond to inquiries promptly, redirecting calls as necessary.
  • Provide administrative support such as managing calendars, scheduling meetings, and preparing various documents and reports.
  • Knowledge of recruiting, resume sourcing etc.
  • Maintain accurate records of bookings.
  • Participate in all orientations handling all aspects of onboarding
  • Handles all request for employees as directed
  • Assist with managing inventory and ordering supplies for the department.
  • Handle complaints or concerns promptly and ensure appropriate resolution.
  • Collaborate with others to ensure seamless communication and coordination.
  • Perform general office duties such as filing, photocopying, scanning, and data entry.

Qualifications:
  • High school diploma or equivalent required; additional qualifications in hospitality or related field preferred.
  • Proven experience as an administrative assistant or in a similar role within the hospitality industry is a plus.
  • Strong organizational skills with the ability to multitask and prioritize tasks effectively.
  • Excellent written and verbal communication skills.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software applications.
  • Detail-oriented with high accuracy in data entry and record-keeping.
  • Demonstrated ability to provide exceptional customer service in a fast-paced environment.
  • Ability to work independently as well as part of a team.


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