Care Coordinator

1 month ago


Cincinnati, United States The Crossroads Center Full time
Job DescriptionJob Description

We are seeking a dedicated Care Coordinator to join our Medication Assistance Program/Outpatient Services team. This position will provide basic case management and clinical services to women in Ohio struggling with substance abuse and mental illness. The Care Coordinator will play a critical role in facilitating successful treatment outcomes through direct support, collaboration, and connection to essential resources.

Key Responsibilities
  • Provide therapeutic and case management services to adults with psychiatric disabilities, improving their functioning in the community.
  • Conduct outreach and engage potential clients in jails, hospitals, and street settings.
  • Perform comprehensive assessments to evaluate diagnoses, levels of functioning, and support networks.
  • Assist clients in setting goals and developing Coordinated Care Plans, ensuring annual updates.
  • Ensure clients apply for and receive necessary benefits, including SSI, SSDI, Medicaid, and Medicare.
  • Facilitate access to local resources, such as medical care, housing, rehabilitation programs, and social services.
  • Engage with clients who have not maintained contact, ensuring they remain connected to services.
  • Deliver therapeutic interventions, including individual, group, and crisis counseling.
  • Maintain accurate documentation in the Electronic Health Record (EHR) system.
  • Meet weekly, monthly, and quarterly billing targets.
  • Collaborate with team members, participate in 24-hour on-call coverage, and assist with daily operations of related programs.
Skills & Qualifications
  • Bachelor’s degree in psychology, social work, or a related field (Master’s degree preferred).
  • Certified Chemical Dependency Counselor Assistant (CDCA) certification in the State of Ohio.
  • Minimum of four years’ experience working with individuals diagnosed with mental illness or related experience; trauma training is a plus.
  • Strong written and verbal communication skills, with the ability to engage effectively with clients, colleagues, and community partners.
  • Experience with DSM IV diagnoses, evidence-based practices such as Motivational Interviewing, and trauma-informed care.
  • Ability to work both independently and as part of a collaborative team.
  • Excellent organizational and time management skills.
  • Must have a valid Ohio driver’s license, reliable transportation, and current insurance.
Work Environment & Physical Requirements

This position requires regular use of hands, fingers, and the ability to communicate effectively. The Care Coordinator will frequently be required to walk, balance, stoop, kneel, and drive. Occasionally lifting up to 15 pounds is necessary. The work may include driving to various locations and providing transportation for clients.

Why Join Us?
  • Opportunity to make a significant impact on the lives of individuals facing mental health and substance abuse challenges.
  • Collaborative and supportive work environment.
  • Competitive salary and benefits package.
  • Opportunities for professional development and growth.

If you are passionate about helping others and are committed to improving the lives of individuals with mental health and substance abuse issues, we encourage you to apply for this rewarding opportunity.




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