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Care Coordinator

3 months ago

Cincinnati, United States The Crossroads Center Full time
Job DescriptionJob DescriptionAre You Passionate About Making a Difference?

At The Crossroads Center, we are dedicated to helping individuals overcome substance use disorders and mental health challenges. We are seeking a compassionate and driven Care Coordinator to join our Residential Unit team. In this role, you will provide vital case management services, guiding Ohio residents on their journey toward improved well-being and successful integration into the community.

What We Offer:
  • Health, dental, and vision plans for you and your family.
  • Competitive Salary
  • Paid Time Off to recharge and take care of personal needs.
  • Company-Paid Life Insurance and Long-Term Disability
  • Voluntary Short-Term Disability
  • 403(b) Retirement Savings Plan to help you secure your future.
  • Career Growth: Access to ongoing training and development opportunities.
  • Employee Assistance Program (EAP): Confidential counseling, legal advice, and more.
  • Public Student Loan Forgiveness Program
Key Responsibilities:
  • Provide therapeutic and case management services to adults with substance use disorders and psychiatric disabilities.
  • Help individuals enhance their functioning within the community by implementing care plans developed in collaboration with the primary therapist.
  • Ensure comprehensive and coordinated care for each client, including assisting with applications for benefits and health insurance (SSI, SSDI, Medicaid, Medicare).
  • Facilitate access to essential resources such as psychiatric care, housing, rehabilitation programs, and socialization activities.
  • Conduct outreach to clients on the caseload, maintaining their engagement in services.
  • Maintain regular communication with other treatment providers to ensure holistic care.
  • Complete required documentation in the Electronic Health Record (EHR) system in a timely manner.
  • Meet established billing quotas on a weekly, monthly, and quarterly basis.
Qualifications:
  • Associate degree in psychology, social work, or a related field; Master’s degree preferred.
  • CDCA and a valid Ohio Driver’s License.
  • Minimum of two years of experience working with adults with substance use disorders and/or mental health diagnoses.
  • Knowledge of trauma and its effects.
  • Strong verbal and written communication skills.
  • Excellent organizational skills and the ability to manage multiple tasks.
  • Strong interpersonal skills, with the ability to effectively engage with clients, team members, and the public.
  • Flexibility to adapt to clinical needs and emergency situations.
Physical Requirements:
  • Regular sitting, use of hands and fingers, talking, and hearing.
  • Frequent walking, balancing, stooping, kneeling, and/or crouching.
  • Occasionally lifting/moving up to 15 pounds.
  • Vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Keyboard data entry is required.

This job description is designed to describe the general nature and level of work performed by employees within this role. It is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications required.

The Crossroads Center is an equal opportunity employer. We do not discriminate based on color, race, sex, religion, national origin, sexual orientation, political affiliation, marital status, genetic information, disability, age, parental status, military service, or any other characteristic protected by law.