Direct Care Scheduling Supervisor

1 week ago

Allentown, United States Comforting Home Care by Phoebe Full time $17 - $18
Job DescriptionJob Description

Comforting Home Care by Phoebe the regions premier non-medical home care agency. We are seeking a compassionate Direct Care Supervisor. This position is Full Time in our Allentown office. The ideal candidate will be compassionate and dedicated to providing quality customer service to our Clients and Caregivers. The ideal candidate will have a positive attitude and willingness to work evening on-calls 2 to 3 evenings a week as well as working Saturdays, Sundays, and Holidays in a rotating schedule with the other Direct Care Supervisors. The daytime in office hours for the position are between 8:00 am - 4:30 pm. We are seeking an individual that enjoys helping others while making a difference in the lives of our Clients and their families. Must enjoy working with others in a fun atmosphere.

SUPERVISOR ESSENTIAL FUNCTIONS:

  • Coordinates the schedules for direct caregivers and clients on an on-going basis taking into consideration the number of hours approved and requested.
  • Works closely with nurses and clients/families to ensure optimum staffing.
  • Provides on-call support some evenings during the week, along with working every other weekend, and Holidays.
  • Completes general office tasks such as answering phones, greeting visitors, scheduling, etc. Identifies staffing needs and reports needs to the nurses.
  • Practices and promotes positive staff, client, and family relations.
  • Monitors and ensures that staff, clients, and families have resources for effective and efficient services.
  • Practices and promotes patient/family advocacy and facilitates the maintenance of ethical practice.
  • Maintains employee and client files including tracking and reporting on missing/deficient items. Completes and maintains documentation, files, and records as required.
  • Other duties as assigned.

EXPERIENCE:

  • Experience in scheduling or staffing is preferred. Previous experience as a direct care worker would be beneficial but is not required.

If you are interested please apply today. We look forward to speaking with you

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