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Office Assistant

4 months ago

Waukegan, United States Diverse Solutions Group Inc Full time
Job DescriptionJob DescriptionSalary: 15-18/hr

About Us: We are a dynamic and enthusiastic team looking to hire a temporary to permanent full-time highly efficient and motivated Office Administrator. If you are friendly, enthusiastic, enjoy working in a fast-paced environment, eager to learn, a team player, and love serving people with a smile, we want to hear from you

Key Responsibilities:

  • Support the management team and perform administrative tasks for DSG and its subsidiaries.
  • Operate a multi-line telephone system to answer incoming calls and direct callers to appropriate personnel.
  • Provide information to callers and handle inquiries efficiently.
  • File and organize office inventory.
  • Work with minimal supervision in a multi-tasked, fast-paced environment.
  • Receive or mail packages and perform related clerical work.

What We Are Looking For:

  • A proactive individual who believes in finding win-win solutions in every situation.
  • Someone obsessed with delivering an amazing customer experience and making people feel heard, understood, and helped.
  • A problem-solver who takes initiative to fix issues before they escalate.
  • A detail-oriented person who ensures files are in order and reminders are given when needed.

Why Join Us:

  • Be part of a supportive and self-motivated team.
  • Enjoy a role where your contributions are valued and recognized.
  • Grow with us in a position that offers the potential for permanent employment.

Essential Duties and Responsibilities:

  • Organize and coordinate in-house and off-site meetings, teleconferences, and videoconferences.
  • Prioritize and handle all incoming emails, mail, faxes, and telephone calls, scheduling appointments, and maintaining Outlook calendar.
  • Plan and coordinate complicated domestic and international travel arrangements.
  • Lead small process improvement projects to enable more efficiency.
  • Monitor visitor access from the door.
  • Utilize social media platforms and major search engines (Google, Yelp, Bing, etc.).
  • Write and edit content for online and field marketing.
  • Design marketing materials.
  • Assemble, coordinate, and mail various marketing collateral materials, such as postcards, specials, and other products.
  • Innovate and think outside the box.
  • Receive, sort, and route mail and maintain and route publications.
  • Respond to resident/applicant inquiries and concerns promptly and professionally.
  • Perform customer service functions in person, by telephone, and by mail: provide information/assistance regarding department/division services, procedures, fees, or other issues; respond to routine questions or complaints; research problems/complaints and initiate problem resolution; receive payments for various fees or services; record transactions.
  • Assist with scheduling building maintenance.
  • Perform other duties as assigned.

Qualifications:

  • Technologically savvy; basic knowledge of Microsoft Office Word and Excel programs and filing systems with the ability to learn new programs quickly and troubleshoot common issues.
  • 2-4 years of administrative experience.
  • Excellent interpersonal skills and written communication.
  • Customer service experience in our industry is preferred.
  • High school diploma or GED required.
  • Demonstrates ability to finish very detailed work quickly.
  • Ability to have access to the government military base.
  • Must maintain a polished and professional appearance at all times.
  • Must be fluent in Spanish/English 

If you are ready to take on this exciting challenge and make a positive impact, apply today



EOE/M/F/Vet/Disability