Community Services Supervisor
2 weeks ago
POSITION: Resident Services Manager (Full-time, Non-Exempt)
DIRECT REPORT: Community Manager
ROLE SUMMARY
The Resident Services Manager plays a pivotal role in ensuring exceptional customer service, prioritizing resident satisfaction, retention, and fostering a welcoming environment.
KEY RESPONSIBILITIES (Including but not limited to)
- Exhibit a positive, professional demeanor while interacting with team members, residents, clients, and the general public.
- Professionally manage incoming phone inquiries, addressing the needs of prospective clients, current clients, internal team members, and vendors.
- Act as a liaison between the Community Manager and residents, guarantors, and property service providers.
- Guarantee that tenants enjoy a clean, safe, and well-maintained living environment.
- Engage with residents to cultivate positive relationships within the community.
- Employ Cardinal leasing standards to warmly welcome prospective clients, assess their needs, effectively present property features, and successfully close sales while ensuring follow-up.
- Facilitate the completion of lease applications and assist in the verification process, informing prospective clients of outcomes.
- Oversee the implementation of renewal campaigns, ensuring timely completion of renewal contacts and accurate updates to renewal progress reports.
- Collaborate with the Leasing and Marketing Team Lead to plan and execute resident engagement events.
- Maintain precise client records in line with company policy, updating daily reports on notices to vacate, vacancy status, activity reports, etc.
- Ensure the tour route is well-maintained to enhance curb appeal.
- Support residents with daily tasks as part of the community's concierge services, while fostering a sense of community.
- Participate in Cardinal U training as required.
QUALIFICATIONS
- 1-2 years of experience in customer service or a related field, particularly in resident and community relations.
- Ability to excel in a dynamic environment and manage multiple projects concurrently.
- Passion for delivering outstanding service.
- High-energy individual with excellent interpersonal skills, both in person and over the phone.
- Strong verbal, written, and computer skills.
- Preferred experience in database management.
- High School Diploma or equivalent required.
- Availability to work evenings and weekends.
- Commitment to embodying Cardinal Culture and Core Values daily.
PREFERRED EXPERIENCE IN:
- Resident Management
- Property Management
- Residence Management
- Resident Coordination
- Coordination Roles
- Resident Directorship
- Resident Hall Management
WORK ENVIRONMENT
The work environment characteristics described here represent those encountered while performing essential job functions. Reasonable accommodations may be made for individuals with disabilities to perform essential functions. Employees work both indoors and outdoors across the property, including amenities, with frequent exposure to varying weather conditions.
PHYSICAL DEMANDS
The physical demands outlined here are representative of those required to successfully perform essential job functions. Reasonable accommodations may be made for individuals with disabilities. Duties involve regular use of hands for typing, handling, or feeling, as well as talking and hearing. Employees are often required to stand, walk, reach with hands and arms, and may need to climb, stoop, or squat. Incumbents must be able to access all areas of the property and amenities and work in all weather conditions.
Employees must be capable of pushing, pulling, lifting, carrying, or maneuvering weights of up to twenty (20) pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
This job description is not intended to be an exhaustive list of duties and standards for the position. Incumbents will follow any other instructions and perform related duties as assigned by their supervisor.
-
Community Services Supervisor
2 weeks ago
Atlanta, Georgia, United States Cardinal Group Management&Advisory LLC Full timeJob OverviewPOSITION: Resident Services Manager (Full-time, Non-Exempt)DIRECT REPORT: Community ManagerSUMMARYThe Resident Services Manager plays a crucial role in ensuring exceptional customer service, emphasizing resident satisfaction, retention, and a positive living experience.KEY RESPONSIBILITIES (Including but not limited to)Exhibit a professional,...
-
Community Services Supervisor
2 weeks ago
Atlanta, Georgia, United States Cardinal Group Management&Advisory LLC Full timeJob OverviewPOSITION: Resident Services Manager (Full-time, Non-Exempt)DIRECT REPORT: Community ManagerSUMMARYThe Resident Services Manager plays a crucial role in ensuring exceptional customer service, emphasizing client satisfaction, retention, and a positive living experience.KEY RESPONSIBILITIES (Including but not limited to)Exhibit a professional,...
-
Service Operations Supervisor
2 weeks ago
Atlanta, Georgia, United States Technical Safety Services Full timeAbout Us Technical Safety Services (TSS) stands as a premier laboratory service provider across the United States, catering to prominent life sciences and healthcare organizations as well as esteemed research institutions. As we continue to expand, we seek dedicated and skilled professionals to collaborate with TSS' clients who are engaged in transformative...
-
Community Service Supervisor
6 days ago
Atlanta, Georgia, United States AHP Management Corp Full timeJob DescriptionJob Summary: The Community Service Supervisor is a key member of the AHP Management Corp team, responsible for overseeing the maintenance and repair of our apartment community. This role requires a high level of technical expertise, strong leadership skills, and a commitment to providing exceptional service to our residents.Key...
-
Service Supervisor
4 days ago
Atlanta, Georgia, United States General Services Corp. Full timeJob SummaryWe are seeking a highly skilled and experienced Maintenance Supervisor to join our team at General Services Corporation. As a key member of our operations team, you will be responsible for overseeing the maintenance and repair of our apartment complexes, ensuring that our properties are well-maintained and meet the highest standards of quality.Key...
-
Community Service Manager
5 days ago
Atlanta, Georgia, United States AHP Management Corp Full timeJob SummaryThe Community Service Supervisor is a key member of the AHP Management Corp team, responsible for overseeing the maintenance and repair of our apartment communities. This role requires a strong background in maintenance and repair, as well as excellent leadership and communication skills.Key ResponsibilitiesSupervise a team of maintenance...
-
Service Supervisor
10 minutes ago
Atlanta, Georgia, United States General Company Full timeJob Summary:We are seeking a highly skilled and experienced Service Supervisor to join our team at General Services Corporation. As a Service Supervisor, you will be responsible for overseeing the day-to-day operations of our facilities, ensuring that all maintenance and repair work is completed efficiently and effectively.Key Responsibilities:Supervise and...
-
Service Supervisor
5 days ago
Atlanta, Georgia, United States General Company Full timeJob Summary:We are seeking a highly skilled and experienced Service Supervisor to join our team at General Services Corporation. As a Service Supervisor, you will be responsible for overseeing the day-to-day operations of our facilities, ensuring that all maintenance and repair work is completed efficiently and effectively.Key Responsibilities:Supervise and...
-
Guest Services Supervisor
2 weeks ago
Atlanta, Georgia, United States Sonesta International Hotels Full timeJob Overview The Guest Services Supervisor plays a crucial role in ensuring the seamless operation of the front desk, contributing to the overall success of the hotel. This position is primarily focused on leading the front desk team, overseeing training, scheduling, and performance objectives. The Supervisor also collaborates with the Operations Manager on...
-
Culinary Operations Supervisor
2 weeks ago
Atlanta, Georgia, United States Georgia Department of Community Health Full timeCulinary Operations SupervisorAs a Culinary Operations Supervisor, you will play a pivotal role in overseeing the daily activities of food service staff. Your responsibilities will include:Directing and coordinating the tasks of team members to ensure efficient food preparation and service.Monitoring the cooking, serving, and storage processes to maintain...
-
Food Service Supervisor
2 weeks ago
Atlanta, Georgia, United States Compass Group USA Full timePosition: Hourly Cook SupervisorCompany: Compass Group USAOverview:We are seeking a dedicated and experienced Hourly Cook Supervisor to oversee our culinary team. This role is essential in ensuring the efficient operation of our food service department, while maintaining high standards of quality and safety.Key Responsibilities:1. Supervise and train food...
-
Event Services Supervisor
3 days ago
Atlanta, Georgia, United States Cherokee Town & Country Club Full timeCherokee Town & Country Club is seeking a dedicated full-time Event Services Supervisor to join our esteemed team. Our Event Services Supervisor earns a competitive wage of $18-$20/hour, commensurate with experience. We provide a range of benefits including complimentary meals, free parking, a uniform, employee golf opportunities, recognition programs,...
-
Valet Supervisor
4 days ago
Atlanta, Georgia, United States Evolution Parking & Guest Services Full timeJob SummaryThe Valet Supervisor will be responsible for ensuring the safety and efficiency of parking guest vehicles while delivering exceptional service that exceeds our customer and client's expectations.Key ResponsibilitiesGuest Service DeliveryEstablish positive guest relationships through consistent delivery of customer service to all guests,...
-
Guest Services Supervisor
1 week ago
Atlanta, Georgia, United States Wyndham Hotels & Resorts Full timePosition: Front Desk SupervisorLocation: Atlanta, GA, USCompany Overview:Wyndham Hotels & Resorts is the largest hotel franchisor globally, operating a diverse portfolio of brands across numerous locations. We pride ourselves on delivering exceptional experiences to our guests through our extensive range of hotel offerings.Role Overview:The Front Desk...
-
Guest Services Supervisor
2 weeks ago
Atlanta, Georgia, United States Wyndham Hotels & Resorts Full timePosition: Front Desk SupervisorLocation: Atlanta, GA, USCompany Overview:Wyndham Hotels & Resorts is recognized as the largest hotel franchisor globally, managing a diverse portfolio of brands across numerous locations. Our commitment to delivering exceptional guest experiences is paramount.Role Overview:The Front Desk Supervisor plays a crucial role in...
-
Event Service Supervisor
2 weeks ago
Atlanta, Georgia, United States Crestline Hotels & Resorts Full timeEvent Service SupervisorOverviewThe Event Service Supervisor is responsible for leading and guiding the team with a keen focus on precision and guest satisfaction. This role involves assisting in the planning, organizing, and execution of all event functions, ensuring a seamless experience for all attendees. The supervisor oversees the setup and breakdown of...
-
Environmental Services Supervisor
2 weeks ago
Atlanta, Georgia, United States Piedmont Healthcare Full timeKEY RESPONSIBILITIES: Oversees the daily operations of the assigned Environmental Services team to guarantee that designated areas are thoroughly cleaned and maintained according to established quality and safety standards. The Supervisor is also accountable for the maintenance of equipment, management of supplies, and providing guidance to team members....
-
Guest Services Supervisor
1 week ago
Atlanta, Georgia, United States Doubletree by Hilton Atlanta Perimeter Dunwoody Full timeThe Doubletree by Hilton Atlanta Perimeter Dunwoody is looking for a dedicated Front Desk Supervisor to enhance their guest experience. The Front Desk Supervisor will support the Front Office Manager in managing the Front Desk team to guarantee outstanding service and guest satisfaction.Key Responsibilities:Oversee Guest Service representatives at the Front...
-
Premium Services Supervisor
2 weeks ago
Atlanta, Georgia, United States Compass Group USA Full timePosition Title: Premium Services Supervisor (Players Club)Compensation: $19.00 per hourJob OverviewThis role is responsible for the initial level of oversight in food, beverage, and meal service operations while also managing production activities.Key Responsibilities:1. Ensures that high-quality, flavorful, and visually appealing food and beverages are...
-
Endoscopy Services Operations Supervisor
1 week ago
Atlanta, Georgia, United States United Digestive Full timeJob OverviewPosition TypeFull TimeEducation LevelHigh School or GEDTravel RequirementAs needed for business operations.Job CategoryEndoscopy ServicesPOSITION SUMMARY: The Endoscopy Services Operations Supervisor at United Digestive is tasked with formulating and executing strategic initiatives to ensure ongoing compliance with accreditation standards and...