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Enterprise Retail Analyst

4 months ago

Rogers, United States SupplyPike Full time
Job DescriptionJob DescriptionDescriptionThe Enterprise Retail Analyst will play a crucial role in SupplyPike's GTM motion by creating compelling and data-driven business cases and ROI analyses for prospects to help drive revenue at the company. Additionally, they will be responsible for creating reporting for Enterprise customers, providing them with valuable insights into their deductions and revenue management processes to support retention and upsell opportunities. This will be a primarily internal-facing role that will work closely with the Sales, Product, Finance, and Customer Success teams at SupplyPike and requires a deep understanding of the unique challenges faced by CPG companies in deductions management and the ability to translate complex technical capabilities into tangible business benefits. 
Key Responsibilities
  • Support the Enterprise Sales team by developing detailed business cases and ROI analyses that highlight the value proposition of our solutions
    • Collaborate with the Sales team to understand customer needs and objectives 
    • Collaborate with the Finance, Product, and Customer Success teams to validate financial assumptions and ensure accuracy of ROI calculations
    • Provide support identifying trends in customer data to find issues and root causes of revenue loss issues 
    • Ensure the Enterprise Sales team is equipped with all necessary data (and understanding of data) for calls with prospects 
    • Support pulling ad hoc reporting for Enterprise prospects as needed 
  • Support the Customer Success team by creating Enterprise customer-specific reports measuring performance against strategic initiatives and objectives
    • Update and refresh weekly and monthly reporting for assigned customers
    • Collaborate with Customer Success and Account Management teams to identify and prioritize customer ROI opportunities to maximize revenue recovery
    • Research and analyze customer data to identify root causes of revenue loss and highlight opportunities to prevent revenue loss for assigned customers
  • Lead business requirement sessions with aforementioned stakeholders to determine clear and comprehensive requirements for reporting 
  • Work collaboratively across teams to ensure maximization of operational efficiencies when developing business cases/ROI analyses/customer reporting, and recommending/executing on changes as needed



Skills Knowledge and Expertise
  • Bachelor's degree from an accredited college or university - in Business Administration, Finance, Economics, or related field
  • 5+ years of experience in the CPG industry, specifically in business analysis, financial analysis, or related field
  • Strong analytical and quantitative skills, with the ability to translate data into actionable insights
  • Excellent communication and presentation skills, with the ability to convey complex ideas in a clear and concise manner for internal use with cross functional teams
  • Proven track record of developing successful business cases and ROI analyses
  • Advanced skills in Microsoft Excel, PowerPoint, and other data analysis tools


    • Ability to create efficient spreadsheets and tools, produce graphs and charts to tell a story, and perform calculations and automation to process large volumes of data


Culture CodeSupplyPike Culture (more here)SupplyPike is Great Place To Work™ certified and is recognized as Arkansas’ Best Places To Work. We pride ourselves on creating an open, transparent, and collaborative work environment. The SupplyPike company pillars are:
  • Curiosity: We constantly challenge prevailing thought by first seeking to understand the problem domain, strategy, market, and technology. We know that innate curiosity is crucial for building better, customer-driven products.
  • Collaboration: While there may be an “i” in SupplyPike, we embrace interdisciplinary talents and cross-collaboration across different teams. There are no sharp boundaries around responsibilities. We favor openness, transparency, and joining forces with the talented people around you.
  • Agility: We want to give our customers what they need to succeed. We understand that building a product (even an MVP) isn’t worth the investment if the customer need is not validated. Iterating quickly and testing hypotheses with real customers as soon as possible drives our building stages. We avoid analysis paralysis by embracing that “perfect is the enemy of good.”
  • Integrity: In layman’s terms - don’t make stuff up. We favor well researched knowledge over impromptu answers. This comes with a need for humility to understand the limits of our own knowledge. We understand making mistakes is a natural part of the process. Reflecting upon and learning from those mistakes is how we continue to grow.
  • Empathy: We strive for an environment where being empathetic and considerate for the concerns of others is always top of mind. We take a ‘no blame’ approach by speaking with frankness about problems and solutions, but always avoiding personal attacks. Rudeness and condescension are kept at bay.
  • Play: Changing an entire industry is hard work. We take our work seriously but never ourselves. We see problems as exciting puzzles; we see people as the invaluable contributors to the SupplyPike spirit. We embrace creativity, experimentation, and engagement, all while never compromising on the human experience and authenticity.
  • Determination: Challenges and setbacks are a given. We see them as opportunities to learn, drive innovation, and continuously improve. We embody an unwavering commitment to achieving ambitious goals and overcoming challenges. We thrive in the face of adversity, constantly seek improvement, and refuse to settle for mediocrity.
SupplyPike Benefits
All SupplyPike employees are critical to our success, and our compensation philosophy is aimed to attract and reward top talent responsibly. We believe in competitive pay, directly linking compensation to performance, ensuring fairness, and being transparent about our approach. In addition to competitive salaries, our full-time employees enjoy a comprehensive benefits package, including medical, dental, and vision coverage, a 401K match program, and flexible paid time off. We foster a culture of continuous growth and development, with compensation structured to reflect increasing skills and responsibilities over time.