Large Jobsite IT Support Specialist
4 weeks ago
At MMR, our most valuable assets are not our buildings or equipment, it is our family of employees with diverse backgrounds and experiences. Our investment in training programs and resources allows our employees to reach both their personal and professional goals. This is evident with MMR receiving numerous awards including “Best Place to Work” and consistently being recognized as one of the top Engineering News Record’s “Annual Specialty Contractors.”
Organization Description:
MMR has served as the industry leader in instrumentation and electrical construction, maintenance, and technical services for over 30 years. Our diverse list of clients allows us the unique ability to work across industry lines in the oil and gas upstream and midstream as well as chemical and petrochemical downstream, industrial manufacturing, power generation, renewable energy, mission critical, heavy commercial, and energy storage sectors. MMR holds the proud distinction of being the largest privately owned “Open Shop” contractor in the United States with over 30 branch offices including global locations in Canada, Qatar, and South America. For more information, please visit our website: www.mmrgrp.com.
Job Summary:
We are seeking a dedicated and highly skilled Large Jobsite IT Support Specialist to join our dynamic IT team. This position is essential for providing top-notch technical support to our employees across district offices, satellite offices, and job sites. The ideal candidate will possess excellent problem-solving skills, a customer-friendly attitude, and the ability to work collaboratively within a team environment.
Job Description:
- Provide technical assistance and support for desktop, laptop, and mobile device-related issues to employees at job sites.
- Maintain strong technical expertise in various hardware, software, and networking systems.
- Troubleshoot and resolve issues related to Windows Desktops, Microsoft Office, Adobe, and Autodesk applications.
- Recognize patterns in technical issues and escalate them to the System Administrator, LAN/WAN Administrator, or Application Development Team for root cause analysis and resolution.
- Collaborate with Office/Project Managers to ensure security groups for Vista, M-Files, and File Shares are current and accurate semi-annually.
- Verify Internet speeds to ensure they are consistent with contracted ISP speeds.
- Conduct regular inventory checks of computers and tablets to confirm correct employee assignments in M-Files.
- Identify and properly decommission computers and equipment that have reached the end of life.
- Ensure the security and camera systems are functioning correctly and comply with MMR standards for IoT devices.
- Verify the proper functioning of phones, including correct Caller ID, DID, and Softkey menu displays.
- Assist Project/Office Managers in adhering to IT standards and best practices.
- Strong technical knowledge and understanding of hardware, software, and networking systems.
- Excellent problem-solving, communication, and interpersonal skills.
- Patience and a customer-friendly attitude.
- Ability to work effectively in a team environment.
- Training and experience with Windows Desktops, Microsoft Office, and Adobe applications.
- A+ or Network+ Certification is required.
- Cisco and/or Microsoft certifications are highly desirable.
- Valid driver's license required upon employment offer.
- Ability to obtain a TWIC (Transportation Worker Identification Credential) is required.
MMR Group, Inc. and its affiliated companies ("MMR") is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, religion, sex, age, veteran status, genetic information or any other legally protected class.
Powered by JazzHR
d4hZKqIb1R
-
Large Jobsite IT Support Specialist
6 hours ago
Mobile, Alabama, United States MMR Group Full timeJob DescriptionAt MMR Group, we are seeking a highly skilled and dedicated IT Support Specialist to join our dynamic team. This position is crucial for providing top-notch technical support to our employees across district offices, satellite offices, and job sites.Key Responsibilities:Provide technical assistance and support for desktop, laptop, and mobile...
-
Technology Support Specialist
7 days ago
Mobile, Alabama, United States Gravity IT Resources Full timePosition Overview:We are seeking a skilled Technology Support Specialist to enhance our TechOps End User Support Team.Role Summary:The Technology Support Specialist will deliver comprehensive support for user-related inquiries and technical challenges. Key responsibilities include the installation, troubleshooting, repair, maintenance, and enhancement of...
-
IT Support Specialist
1 week ago
Mobile, Alabama, United States Gravity IT Resources Full timePosition Overview:We are seeking a skilled Technology Support Administrator to provide exceptional support within our TechOps EUS Team.Job Type: Long-term ContractRole Summary:The Technology Support Administrator will be responsible for delivering advanced assistance for end-user issues and requests. Key responsibilities include the installation, diagnosis,...
-
End User Support Specialist
2 weeks ago
Mobile, Alabama, United States Gravity IT Resources Full timePosition Overview:We are seeking a skilled Technology Support Administrator to enhance our TechOps End User Support Team.Role Summary:The Technology Support Administrator will deliver comprehensive assistance for user-related inquiries and technical issues. Key responsibilities encompass the installation, troubleshooting, repair, maintenance, and upgrading...
-
End User Support Specialist
2 weeks ago
Mobile, Alabama, United States Gravity IT Resources Full timePosition Overview:We are seeking a dedicated Technology Operations Administrator to enhance our TechOps End User Support Team.Role Summary:The Technology Operations Administrator will deliver expert assistance for user-related inquiries and challenges. Key responsibilities encompass the installation, troubleshooting, repair, maintenance, and enhancement of...
-
IT Support Specialist
2 months ago
Mobile, United States J Townsend Personnal, Inc. JTP Temp, Inc. Full timeJob DescriptionJob DescriptionWe are seeking an IT Support Specialist. You will resolve computer-related issues for your clients.Qualifications:MUST HAVE LASER PRINTERS/ INKJET EXPERIENCEPrevious experience in IT, customer service, or other related fieldsAbility to build rapport with clientsStrong troubleshooting and critical thinking skillsPositive and...
-
Project Support Specialist
2 weeks ago
Mobile, United States INSPYR Solutions Full timeTitle: Project Support Specialist Location: Mobile, AL or St Louis, MO (Hybrid 3/2) Duration: 6 Months Compensation: $30 - $40/HR Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. Description: The Project Support Specialist is responsible for effectively supporting project development and application support efforts by completing...
-
Project Support Specialist
2 weeks ago
Mobile, United States INSPYR Solutions Full timeTitle: Project Support Specialist Location: Mobile, AL or St Louis, MO (Hybrid 3/2) Duration: 6+ Months Compensation: $30 - $40/HR Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. Description: The Project Support Specialist is responsible for effectively supporting project development and application support efforts by completing...
-
Customer Technical Support Specialist
7 days ago
Mobile, Alabama, United States Xante corp Full timeJob OverviewPosition: Customer Technical Support SpecialistThe ideal candidate will be a proactive individual responsible for delivering technical assistance to our clientele regarding software and a comprehensive range of color digital and inkjet printing devices. Adequate training will be provided to ensure proficiency.This role involves collaboration with...
-
Technical Support Specialist
5 months ago
Mobile, United States Xante Corporation Full timeJob DescriptionJob DescriptionWe are seeking a Technical Support Specialist to join our team! You will resolve computer-related issues for your clients.Responsibilities:Provide technical assistance with computer hardware and softwareResolve issues for clients via phone, in person, or electronicallyRecommend hardware and software improvementsTrack customer...
-
Executive Support Specialist
1 day ago
Mobile, Alabama, United States Yellowhammer Investment Group, LLC Full timeJob OverviewWe are seeking a highly skilled and proactive Executive Support Specialist to join our team at Yellowhammer Investment Group, LLC. As a key member of our administrative staff, you will provide exceptional support to our lead supervisor, ensuring seamless day-to-day operations and contributing to the success of our organization.Key...
-
Logistics Support Specialist
5 days ago
Mobile, Alabama, United States 4P Consulting Inc. Full timeJob OverviewGreetings,We trust you are enjoying your day.4P Consulting Inc. is eager to welcome a new individual to our team, and we believe you may be an excellent candidate for the following position:Logistics Support SpecialistLocation: Mobile, AL (Mobile Distribution Control Center)Duration: TBD (anticipated duration: 1 year)Key...
-
Residential Peer Support Specialist
4 days ago
Mobile, Alabama, United States AltaPointe Health Systems Full timeAbout the RoleAs a Peer Support Specialist with AltaPointe Health Systems, you will play a vital role in providing social interaction and support to individuals in our adult residential services. This is a unique opportunity to make a meaningful difference in the lives of others while working in a dynamic and supportive team environment.Key...
-
Support Specialist for Crime Survivors
2 weeks ago
Mobile, Alabama, United States Lifelines Counseling Services Full timePosition OverviewWe are seeking a dedicated and empathetic Support Specialist for Crime Survivors to join our team at Lifelines Counseling Services. This role is designed for individuals who are passionate about providing assistance to those who have faced traumatic experiences. The position offers flexible hours, allowing for remote work while being...
-
Desktop Support/Technology Administrator
4 weeks ago
Mobile, United States Gravity IT Resources Full timeJob Title: Desktop Support/Technology AdministratorLocation: Mobile, Alabama (5 times a week)Job-Type: Long term Contract (12 month+)Employment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directly (we are not open to contract or corp to corp...
-
Desktop Support/Technology Administrator
3 months ago
Mobile, United States Gravity IT Resources Full timeJob Title: Desktop Support/Technology AdministratorLocation: Mobile, Alabama (5 times a week)Job-Type: Long term Contract (12 month+)Employment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directly (we are not open to contract or “corp to corp”...
-
Desktop Support/Technology Administrator
3 months ago
Mobile, United States Gravity IT Resources Full timeJob Title: Desktop Support/Technology AdministratorLocation: Mobile, Alabama (5 times a week)Job-Type: Long term Contract (12 month+)Employment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directly (we are not open to contract or “corp to corp”...
-
Registrar Support Specialist
2 weeks ago
Mobile, Alabama, United States University of South Alabama Full timePosition OverviewThe Academic Records Specialist plays a crucial role in managing and safeguarding the academic documentation of undergraduate students within the College of Education and Professional Studies. This position requires a thorough understanding of student records management and the ability to utilize various systems effectively.Key...
-
Loss Prevention Customer Support Specialist
2 weeks ago
Mobile, Alabama, United States T.J. Maxx Full timePosition Overview:As a Loss Prevention Customer Support Specialist, you will play a vital role in ensuring a safe and enjoyable shopping experience for all customers.Key Responsibilities:Deliver exceptional and informed service to both internal team members and external patrons.Engage with customers proactively, fostering a welcoming shopping atmosphere.Act...
-
Billing Specialist
2 weeks ago
Mobile, Alabama, United States Cardiology Associates Full timeJob OverviewPosition: Billing SpecialistCompany: Cardiology AssociatesCardiology Associates is on the lookout for a dedicated Billing Specialist with a background in medical office operations. The ideal candidate will possess at least 3 years of experience in payment processing within a healthcare or accounting setting.Key Responsibilities:Accurately...