Business Office

3 weeks ago

Clarksville, United States Goodworks Unlimited Full time $17 - $18
Job DescriptionJob Description

BUSINESS OFFICE / HOUSEKEEPING MANAGER

WORK HOURS: Monday – Friday 7am – 3:30pm

As the Business Office/Housekeeping Manager, you will be responsible for collecting invoices, paying bills, and other administrative duties assigned in assisting the community under the direction of the Executive Director. You will also be responsible for the scheduling, hiring, training, budgeting, and other managerial responsibilities of the Front Office & Housekeeping Department. Must be able to pass a 7 year Background Check and have a clear Motor Vehicle Record. Some weekend work may be required. We are an Independent Living Retirement Community situated on a beautiful golf course.

General Office Duties

Answer telephone: handle inquiry calls and respond to residents’ requests as needed.

Support department heads and staff in implementing and organizing services for residents, families, and visitors.

Sort and distribute mail to residents and department heads.

Schedule and actually drive Residents to Medical or other appointments twice a week.

Perform varied secretarial duties for the Executive Director, including but not limited to screening calls and taking messages, typing routine and non-routine correspondence from notes or verbal instruction.

Maintains office & housekeeping supplies and equipment.Performs price comparisons and checks orders as received.

Will supervise, train and evaluate Front Office (weekend shift) & Housekeeping staff (3 PT)

Demonstrate satisfactory interpersonal skills to interact with facility staff, administration, residents, families, vendors, and outside agencies.

Demonstrate knowledge and understanding and respect the rights, dignity and individuality of each resident in all interactions.

Demonstrates ability to prioritize tasks/responsibilities and complete duties within allotted time.

Ability to carry out the essential functions of this job (with or without reasonable accommodation).

Attend and participate in facility meetings and in-service training sessions.

Maintain confidentiality of all pertinent resident financial and care information to ensure resident rights are protected.

Must enjoy working with the elderly and be able to accept constructive criticism. Ability to interact with residents who are highly susceptible to common illness without posing additional health risks and must maintain a professional appearance.

Human Resources

Assists with job applicants and new hire paperwork processing. May screen applicants for the manager.

Serve as worker’s compensation coordinator including the maintenance of OSHA reporting requirements.

Maintain confidentiality regarding residents, staff, and company information.

Participate in training and in-service programs as required by the Company and/or the applicable State’s Standards, including OSHA required and CPR Training.

Accounting Functions:

Maintains a complete and systematic set of financial records for business transactions at the community.

Maintains accounts payable (AP) and accounts receivable (AR). Inputs cash receipts, and additional transactions into the accounts receivable system (Check Builder Pro 3).

Maintains all vendor (AP) invoice files, tracks delinquent payments, and reconciles vendor statements.

Balances monthly spend downs (excel spreadsheet), verifies data, adjusts for errors and posts to proper accounts at month end.

Establish control to assure accuracy and timeliness of month end close reports.

Participates in the development of the community budget. Provides relevant financial information to Executive Director regarding department financial needs and status.

INTERPERSONAL SKILLS:
Demonstrates active listening techniques, gains support through effective relationships, treats others with dignity and respect and seeks feedback.

Develops and maintains a good working relationship and cooperative attitude with interdepartmental personnel, as well as other departments within the community. Must have patience, cheerful disposition, and enthusiasm.

Possesses the ability to deal tactfully with personnel, residents, family members, visitors, and the general public.

Possesses leadership ability and willingness to work harmoniously with and supervise professional and non-professional personnel while encouraging growth and skill development.

Works with regional and corporate staff as necessary and implements recommended changes as required.

BENEFITS: offers a comprehensive benefits program, which includes medical insurance, dental insurance, vision insurance, life insurance, and paid time off. Includes free Lunch meal.

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