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Patient Access Manager
4 months ago
Join Methodist Hospital and HCA Healthcare
Who Are We?At HCA Healthcare, our mission is clear: Above all else, we are committed to the care and improvement of human life. With 182 hospitals and over 2,300 sites of care across 20 states and the United Kingdom, we're dedicated to providing people with a healthier tomorrow. Methodist Hospital, located in San Antonio's renowned South Texas Medical Center, stands as our flagship facility. Established in 1963, Methodist Hospital is celebrated as the largest and most preferred healthcare provider in the region. Renowned for its expertise in cardiovascular services, robotics, oncology, emergency medicine, orthopedics, and women's health, Methodist Hospital offers exceptional patient experiences and maintains an award-winning reputation for clinical excellence.
What's in it for You?HCA Healthcare offers a comprehensive total rewards package to support the health, life, career, and retirement of our colleagues. Benefits include:
- Competitive Compensation: $67,500k annually, plus a 10% annual base incentive bonus (based on experience)
- Comprehensive Healthcare: Medical coverage with low co-pays, prescription drug coverage, telemedicine services, and more.
- Additional Benefits: Dental and vision coverage, life and disability insurance, flexible spending accounts, legal counseling, and more.
- Financial Wellbeing: 401(k) Plan with a generous company match, Employee Stock Purchase Plan, and retirement readiness programs.
- Family Support: Fertility and family building benefits, adoption assistance, and referral services for various needs.
- Employee Assistance: Counseling services, education assistance, colleague recognition programs, and paid time off.
What Will You Do?As the Patient Access Manager, you'll play a vital role in daily operations and serve as the liaison between the Shared Service Center (SSC) and the facility. Your responsibilities include:
- Implementing Model AIDET guidelines in all patient interactions and ensuring adherence to patient experience expectations.
- Overseeing patient registration functions, ensuring minimal wait times, and promptly addressing patient complaints.
- Supervising and maintaining employee productivity, conducting staff meetings, and providing in-services.
- Managing departmental operations, including budgeting and staffing.
- Assuming on-call responsibilities to ensure adequate staffing and problem-solving.
What Will You Need?
- Bachelor's Degree in Business or related field required.
- Minimum three years' experience in Patient Access in an acute care setting.
- Clinical Managers/Practice Managers with at least two years of experience will be considered.
If you're ready to make a meaningful impact in patient access and contribute to Methodist Hospital's exceptional care environment, we invite you to join our team
Job Type: Full-time
Location: San Antonio, TX
Salary: $67,500k annually, plus incentive bonus
Benefits: Comprehensive medical coverage, dental insurance, vision coverage, retirement plans, employee assistance programs, and more
Application Requirements: Bachelor's degree, minimum three years of patient access experience
