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Service Desk Coordinator

2 months ago


Hackensack, United States Paul Mitchell Schools Full time
Job DescriptionJob DescriptionParisian Beauty Academy Paul Mitchell Partner School is seeking a qualified Service Desk Coordinator to join our family Our uniquely wonderful learning environment attracts the most qualified staff team members who always put our Future Professionals first. Not only do we offer an education second to none, we also make time for personal and communal growth through opportunities such as Charitable fundraising, monthly team training, student clubs and activities, fashion shows, photo shoots, a variety of special events and much more.
Service Desk Coordinator RoleThe Service Desk Coordinator is professional and has sales and service experience and basic guest service communication skills. He or she must have basic computer software and telephone skills. The objective of a Service Desk Coordinator is to create an extraordinary experience for service guests, prospective Future Professionals, and all other school guests. He or she also acts as a guest service mentor to the Future Professionals. He or she follows all service desk systems to guide and support a smooth guest service flow in the clinic classroom.
What We Are Looking For
The ideal candidate will have previous sales experience and experience with guest service. He or she must be self-motivated to set, meet, and exceed goals, as well as inspire and inspect. This position requires experience in positive and effective communication, customer service resolution, teamwork, and beauty product sales.
Skills/Competencies Required:
Experience in guest serviceExcellent organization, coaching, and communication skillsSkills in supervision, teamwork, documentation, and return on investmentSolid work history with verifiable referencesAvailable Full or Part-time including eveningsPassion for the beauty industryHonesty and professionalismPrevious cash management and balancing cash drawersInventory control and product management experienceExperience in handling phone systems
Parisian Beauty Academy Paul Mitchell Partner School is an equal opportunity employer.
NOTICE OF NON-DISCRIMINATION
Parisian Beauty Academy Paul Mitchell Partner School does not discriminate on the basis of protected class status, including sex and prohibits sex discrimination in any education program or activity that it operates as required by Title IX and its regulations, including in admission and employment.

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