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Director of Training and Development- Apartments, Multifamily

2 months ago

Wayne, United States Redwood Residential LLC Full time
Job DescriptionJob Description

Redwood Residential, founded in 2017, serves as a leading edge, fully integrated property management platform with a focus on multifamily communities across the United States. We are looking for a Director of Training and Development based out of Radnor, PA or Chicago, IL or Dallas, TX or Sandy Springs, GA .

Redwood Residential, LLC is a wholly owned subsidiary of EQT Exeter which itself is a subsidiary of EQT AB (“EQT”). EQT is one of the largest private equity firms in the world with approximately $225 billion of assets under management (as of 30 June 2023). EQT operate across three defined business segments: Private Capital (Private Equity, Ventures, Growth and Public Value), Infrastructure and Real Estate (EQT Exeter) EQT Exeter, the real estate investment arm of EQT, is one of the world’s largest and most consistently high-performing real estate investment managers, focused on Industrial, Office, Life Sciences, and Multifamily with over $30B of assets under management.

We offer training, professional development, generous, compensation, and more

KEY RESPONSIBILITIES:
  • Training Program Development: Design, implement, and manage comprehensive training programs for all levels of employees, including onboarding, technical skills, leadership development, compliance, and customer service.
  • Needs Assessment: Conduct regular training needs assessments to identify skill gaps and areas for improvement across the organization.
  • Content Creation: Develop engaging training materials, manuals, e-learning modules, and other educational content.
  • Policy & Procedures: Ensure all sales and operations procedures are current and oversee updates and implementation of revisions. Ensure that new processes, procedures, and systems are implemented effectively and integrated into operations successfully.
  • Technology: Have a working knowledge of property management technologies and provide insight into existing and new technologies. Develops appropriate training to support implementation of software products and programs.
  • Facilitation: Lead training sessions, workshops, and seminars both in-person and virtually.
  • Evaluation: Measure the effectiveness of training programs through evaluations, feedback, and performance metrics, and make necessary adjustments to improve outcomes.
  • Collaboration: Work closely with department heads to ensure training programs are relevant and effective.
  • Compliance: Ensure all training programs comply with industry regulations, company policies, and best practices.
  • Continuous Improvement: Stay updated with industry trends, innovations in training methodologies, and best practices to continuously enhance the training programs.
  • Leadership: Providing guidance and professional development recommendations to department heads and onsite team members.

QUALIFICATIONS:

  • Bachelor's degree in Human Resources, Education, Business Administration, or a related field.
  • Minimum of 5-7 years of experience in training and development, preferably within the property management or real estate industry, with at least 3-5 years in a leadership role.
  • Strong leadership and management skills.
  • Excellent communication and presentation skills.
  • Proficiency in training software and e-learning platforms.
  • Ability to analyze data and metrics to assess training effectiveness.
  • Creative thinking and problem-solving abilities.
  • Relevant certifications such as Certified Professional in Learning and Performance (CPLP) or similar are a plus.