Current jobs related to Housing Focused Case Manager Team Lead - Salt Lake City - The Road Home

  • Housing Focused Case Manager Team Lead

    1 week ago

    Salt Lake, Utah, United States The Road Home Full time

    Job Title: Housing Focused Case Manager Team LeadWe are seeking a compassionate and empathetic individual to join our team as a Housing Focused Case Manager Team Lead. As a key member of our supportive services team, you will provide trauma-informed, guest-driven case management services to individuals experiencing homelessness, with the goal of helping them...

  • Housing Stabilization Case Manager

    4 months ago

    Salt Lake City, United States Housing Authority of Salt Lake City Full time

    Job Type Full-time Description OverviewThe (HASLC), is a federally funded Special Purpose Government Agency, created to provide rent subsidies, and promote affordable housing for low-income persons residing in . is the largest public housing authority in the state of Utah and the largest provider of Affordable Housing in the Salt Lake Valley. We currently...

  • Housing Focused Case Manager

    3 weeks ago

    Salt Lake City, Utah, United States The Road Home Full time

    About The Road HomeThe Road Home is a leading non-profit organization dedicated to addressing homelessness in our community. Our mission is to provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance to help individuals and families step out of homelessness and back into stable housing solutions.Job SummaryWe...

  • Affordable Housing Case Manager

    3 days ago

    Salt Lake, Utah, United States Housing Authority of Salt Lake City Full time

    Job Title: Affordable Housing Case ManagerAt the Housing Authority of Salt Lake City, we are seeking a highly skilled and dedicated Affordable Housing Case Manager to join our team. As a key member of our staff, you will play a critical role in ensuring the success of our Housing Choice Voucher (HCV) program.Job Summary:The Affordable Housing Case Manager is...

  • Affordable Housing Case Manager

    3 days ago

    Salt Lake, Utah, United States Housing Authority of Salt Lake City Full time

    Job SummaryThe Housing Authority of Salt Lake City is seeking a highly skilled and dedicated Affordable Housing Case Manager to join our team. As an Affordable Housing Case Manager, you will be responsible for managing a caseload of Housing Choice Voucher (HCV) program participants, ensuring their continued eligibility, calculating rent levels, and...

  • Housing Focused Case Manager

    3 months ago

    West Valley City, United States The Road Home Full time

    Job DescriptionJob DescriptionWHO WE AREThe Road Home was founded in 1923 and has been a leader in the endeavor to end homelessness for over 100 years. We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are...

  • Case Manager

    1 month ago

    Salt Lake City, United States Housing Connect Full time

    Job DescriptionJob DescriptionThe Mission of Housing ConnectAt Housing Connect, we believe that a home is a space that offers safety and comfort. Our homes ground us, remind us of our deepest values and hopes, and provide inspiration and motivation to succeed and strive to better our lives and those of our families. The mission of Housing Connect is to...

  • Housing Support Services Case Manager

    1 month ago

    Salt Lake, Utah, United States Housing Authority of Salt Lake Full time

    Position OverviewThe Housing Authority of Salt Lake City (HASLC) is a federally funded Special Purpose Government Agency dedicated to providing rental assistance and fostering affordable housing solutions for low-income residents in Salt Lake City. As the largest public housing authority in Utah, HASLC serves over 10,000 individuals, including seniors,...

  • Housing Case Manager

    1 week ago

    Salt Lake, Utah, United States Utah Community Action Full time

    About the RoleUtah Community Action is seeking a dedicated Housing Case Manager to join our team. As a key member of our Case Management & Housing program, you will play a vital role in assisting clients in accessing program services and providing comprehensive housing case management.Key ResponsibilitiesProvide holistic housing case management and ongoing...

  • Housing Stability Case Manager

    4 weeks ago

    Salt Lake, Utah, United States The Road Home Full time

    Job OverviewWHO WE AREThe Road Home has been at the forefront of combating homelessness for a century. We offer accessible emergency shelters, comprehensive support services, and housing-first rental assistance programs that empower individuals and families to transition from homelessness back into the community.POSITION SUMMARYThe Supportive Housing Case...

  • Housing Stabilization Program Manager

    4 weeks ago

    Salt Lake, Utah, United States Housing Authority of Salt Lake Full time

    Job DescriptionJob Summary:The Housing Authority of Salt Lake City is seeking a highly skilled and dedicated Housing Stabilization Case Manager to join our team. As a key member of our staff, you will play a critical role in providing short-term case management services to families enrolled in our Temporary Assistance for Needy Families (TANF) Housing grant...

  • Housing Choice Voucher Specialist

    4 months ago

    Salt Lake City, United States Housing Connect Full time

    Job DescriptionJob DescriptionThe purpose of the Housing Choice Voucher Specialist is to support the mission of Housing Connect in a wide range of activities related to determining and documenting participant’s continued eligibility, income, rent and contractual relationships with owners in support of the program operations using written administrative...

  • Supportive Housing Case Manager

    1 month ago

    Salt Lake, Utah, United States First Step House Full time

    At First Step House, we are committed to our mission: "Helping individuals create lives filled with meaning, purpose, and recovery."We are seeking a dedicated case manager to join our team in providing essential support to clients in need.The primary responsibility of the permanent supportive housing case manager is to oversee clients who are beneficiaries...

  • Housing Specialist

    4 weeks ago

    Salt Lake, Utah, United States Housing Connect Full time

    Job DescriptionProgram OverviewThe Housing Choice Voucher Specialist plays a critical role in supporting the mission of Housing Connect by overseeing a wide range of activities related to determining and documenting participant eligibility, income, rent, and contractual relationships with owners in support of program operations. This position requires full...

  • Housing Support Services Case Manager

    4 weeks ago

    Salt Lake, Utah, United States The Road Home Full time

    Job OverviewAbout UsThe Road Home has dedicated itself to combating homelessness for a century. We offer accessible emergency shelters, comprehensive support services, and housing-first rental assistance aimed at helping individuals and families transition from homelessness to stability within the community.Position SummaryThe Permanent Supportive Housing...

  • Housing Stability Case Manager

    4 weeks ago

    Salt Lake, Utah, United States First Step House Full time

    Join Our Mission at First Step HouseAt First Step House, we are committed to helping individuals create lives filled with meaning, purpose, and recovery. We are currently seeking a dedicated case manager to join our team.Position OverviewThe permanent supportive housing case manager will oversee clients who are beneficiaries of the shelter plus care (S+C)...

  • Permanent Supportive Housing Case Manager

    4 months ago

    Salt Lake City, United States The Road Home Full time

    Job DescriptionJob DescriptionWHO WE AREThe Road Home has been a leader in the fight to end homelessness for 100 years (1923-2023) . We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate...

  • Permanent Supportive Housing Case Manager

    4 weeks ago

    Salt Lake City, Utah, United States The Road Home Full time

    About the RoleThe Road Home is a leading social services agency dedicated to helping individuals overcome homelessness and achieve housing stability.We are seeking a compassionate and empathetic Case Manager to join our Housing Case Management Team.Key ResponsibilitiesProvide direct Case Management services to individuals and families who have moved out of...

  • Case Manager for Permanent Housing Solutions

    4 weeks ago

    Salt Lake, Utah, United States First Step House Full time

    At First Step House, we are committed to our mission of helping individuals create lives filled with meaning, purpose, and recovery.We are seeking a dedicated case manager to join our team in Salt Lake City, Utah.The permanent supportive housing case manager plays a crucial role in overseeing clients who receive shelter plus care (S+C) rental assistance...

  • Housing Stabilization Specialist

    2 weeks ago

    Salt Lake, Utah, United States Housing Authority of Salt Lake City Full time

    OverviewThe Housing Authority of Salt Lake City is a leading provider of affordable housing solutions in the state of Utah. As a Housing Stabilization Case Manager, you will play a critical role in supporting low-income families and individuals in achieving stable housing and self-sufficiency.Key ResponsibilitiesAs a Housing Stabilization Case Manager, you...

Housing Focused Case Manager Team Lead

4 months ago

Salt Lake City, United States The Road Home Full time
Job DescriptionJob DescriptionWho We Are

The Road Home has been a leader in striving to end homelessness for over 100 years (1923-2024) ​. We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community.

Job Summary

The Housing Focused Case Manager Team Lead will provide trauma-informed, guest driven case management services to individuals who are experiencing homelessness with the goal of helping them achieve stable housing solutions quickly and efficiently. The Housing Focused Case Manager Team Lead will supervise a small team of Case Managers through client interactions, administrative needs, and other duties, including but not limited to maintaining professional boundaries, emphasizing teamwork, and creating an environment that fosters growth. The services provided include identifying and engaging with individuals in our Resource Centers and connecting them with resources in the community that will aid in their transition into housing. The Housing Focused Case Manager will work within the shelter team to identify common barriers faced by individuals in shelter and help with establishing strategies and procedures for addressing needs on a shelter-wide scale.

*Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions so please still apply*

Reports to

Supportive Services Manager

Position Status

Full Time, 40 hrs

Shift

Monday – Friday, Days

Salary Range

Grade 6, $20.90/hour

FLSA Status

Non-Exempt

EEO Class

Administrative Support Workers

JOB DUTIESHousing First

• Help individuals experiencing homelessness get into housing

• Assist guests in identifying barriers and connect them with appropriate resources in the community.

• Celebrating and assisting our guests and their belongings move into their new homes. *

• Use agency vehicles to provide transportation for guests in their pursuit of housing. *

• Strong belief of the Housing First model. Willingness to initiate and have ongoing conversations with guests about housing.

Managing a Case Load

• Assisting our diverse population of guests on your set caseload to establish goals.

• Engage with all guests to connect them with resources and housing options.

• Follow agency guidelines to create healthy boundaries with guests.

• Daily collaboration with all departments promoting a healthy team environment.

• Seeking out, engaging, and networking with community partners to find housing options and additional resources.

• Attend daily open office hours as a team to interact and provide guests with resources to further their housing goals.

• Attend weekly team meetings and contribute to case conferencing conversations.

• Keep accurate records, case management notes, and statistical data as required and participate in special projects as needed.

Crisis Management

• Provide direct, trauma-informed case management services to guests, including crisis intervention, harm reduction, outreach, ongoing assessments, goal setting, creative problem solving, using a network of community resources.

• Utilizing the training we provide to jump into high stress situations in an effective and trauma-informed way

•Assist with de-escalation and crisis intervention with guests in crisis.

• Collaborate with the crisis clinician and others to find ways to support individuals with mental and behavioral health barriers.

• Ability to accept direction and constructive feedback from Supervisor.

• Ability to set and maintain good boundaries, using Trauma-Informed Care as a guideline.

Team Lead

• Establish an environment that promotes growth, support, and advocacy for both shelter guests and team members.

• Evaluate own performance to increase effectiveness as a Team Lead.

• Manage tracking sheets and make sure they are up to date for the team

• Take lead role in the Community Triage Group meeting

• Take lead role in training new staff on the team

Promoting Best Practice

• Demonstrates awareness and desire to understand diverse populations.

• Ability to contribute to the Agency's commitment to enhancing awareness and appreciation of diverse ethnic and cultural heritages.

• A willingness to understand that housing first, harm reduction, and low barrier access to resources is best practice and essential to our mission at The Road Home.

Other duties as assigned.

Requirements

Education and Experience
  • Lived, work or volunteer experience preferred or a degree in a related field
  • Experience working or volunteering with diverse populations
Required Skills and Abilities
  • Excellent writing and documentation skills.
  • Willing to be a proactive member of a team.
  • Ability to work with community partners.
  • Self-starter and self-directed.
  • Ability to accept direction from Supervisor.
  • Excellent organizational skills and strong computer skills.
  • Ability to work from a Trauma-Informed Care framework.
  • Familiarity with the Housing First philosophy.
  • Demonstrated awareness of and sensitivity to diverse populations. Ability to contribute to the agency’s commitment to enhancing awareness and appreciation of diverse ethnic and cultural heritages.
  • Must have a valid driver’s license and be insurable to drive an agency vehicle.  
  • Must pass a pre-employment background check and drug screen.
Physical and Equipment Requirements
  • Ability to lift 25 pounds.
  • Ability to sit, stand and walk for at least an hour at a time.
  • Ability to drive a vehicle.

Benefits

The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community.

Come be part of the solution.

We have a robust, reasonably priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week)

    • Health Care Plan (Medical, Dental & Vision)
    • HSA, FSA, HRA (We reimburse part of your deductible)
    • Retirement Plan (403B with TRH contribution and match)
    • FREE Life Insurance for employees
    • Paid Time Off (Vacation, Sick & 12 Public Holidays)
    • One Floating Holiday Per Year
    • Free Short Term & Long Term Disability
    • Employee Assistance Program
    • Free Training & Development
    • Tuition Assistance for a wide variety of classes

The Road Home is an Equal Opportunity Employer

Diversity, Equity, and Inclusion (DEI) is essential to The Road Home’s mission of helping people experiencing homelessness move back into housing. We know that having a more diverse team makes our organization stronger and leads to better experiences and outcomes for the people in our programs.