Assistant Manager/Shop Forman

1 month ago


Norristown, United States CarVision Inc. Full time
Job DescriptionJob Description

Our Production Managers are responsible for the entire back-of-house. They are tasked with optimizing workflow, driving bay and employee efficiency and training new production employees. They have a comprehensive knowledge of the Automotive business, are experts in automotive systems, are capable of motivating others and are committed to the development of their team.

Production managers accomplish this by leading by example, problem-solving, developing their teams and using data to develop strategies that improve store performance. They gain a comprehensive knowledge of Car Vision`s business model, are capable of motivating others and are committed to creating meaningful customer and employee experiences.

WHAT YOU’LL DO

  • Lead the production department to ensure store production is maximized and customers have an excellent in-store experience, spending the majority of your time in the back of the house as a hands-on manager on the under the hood.
  • Train general service technicians on the oil change process and other services including but not limited to tires, oil changes, and checking scheduled maintenance.
  • Grow the production team by providing hands on guidance, training and mentorship in developing technical skills from brakes to complicated diagnostics.
  • Drive sales and profitability by reviewing reports and utilizing available information tools to identify issues and areas of opportunity and execute solutions.
  • Be able to perform all the type of repairs from changing oil to engine replacements
  • Complete work on each repair order with efficiency and in alignment with the shop, state, and factory standards
  • Select and onboard a highly effective team of individuals.
  • Create meaningful employee experiences by developing talent and opening doors for career growth.
  • Communicate effectively with employees by actively overseeing in the flow of information to employees, including store goals, sales programs or company communications.
  • Maintain our best in class automotive repair facilities in a manner that evidences pride and care

QUALIFICATIONS

  • 4+ years of retail management experience preferably in the automotive industry
  • Strong knowledge of vehicle systems
  • Ability to able perform diagnostics and repairs
  • Ability to lead and manage in a fast-paced, multi-tasking retail environment with a smile and a positive attitude
  • Strong customer service skill and interpersonal/ communication skills
  • Problem-solving ability and analytical skills
  • A professional personal appearance
  • Proficiency in MS Office and ability to learn our internal software applications
  • Have and maintain a valid driver’s license
  • Spanish Speaking is a plus but not required

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