Front Desk Coordinator
2 weeks ago
Job Description
As the Front Desk Coordinator, you are responsible for managing office communication and facilitating tasks and procedures. Your role is key in maintaining a well-working office and representing the Rock-it Cargo brand to our customers and visitors, whether it is face-to-face, online, or over the phone.
Front Desk Responsibilities- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen, and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges, TSA procedures, COVID-19 procedures)
- Order front office supplies and keep inventory of stock
- Manage conference room schedule
- Perform other clerical receptionist duties such as filing, photocopying, etc.
- Kitchen duties - making sure coffee supplies are filled
- Any other duties that may be assigned to you from time to time
- Proficiency in Microsoft Office Suite
- Excel proficiency is a must
- Must be able to maintain a high-level of confidentiality
- Hands-on experience with office equipment
- Professional attitude and appearance
- Excellent written and verbal communication skills; including the ability to speak and write effectively and to analyze, edit, review, and interpret complex material
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- Thorough knowledge of modern office management principles, procedures, and techniques
- Ability to work with minimal supervision
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At GCL, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Benefits & Perks That Rock
- Recharge & Reset: Enjoy a generous PTO package with 18 vacation days, 2 floating holidays, 6 sick days, and 11 paid holidays annually. We know work-life balance is key.
- Your Health, Our Priority: Comprehensive medical, dental, and vision plans are just the start. Get employer contributions to your HSA if you choose a high-deductible health plan, plus access to convenient telemedicine through MDLive and mental health support through our Employee Assistance Program.
- Financially Fit: Secure your future with our 401(k) match and comprehensive employer-funded insurance (Basic Life, AD&D, Short-Term Disability, and Long-Term Disability).
- Family Matters: Welcoming a new addition? We offer generous paid parental leave for all parents.
- Perks with a Purpose: Grow professionally with Continuing Education Reimbursement, give back with Charitable Donation Matching, and even snag free tickets to client events (when available)
- Culture Club: We love to celebrate Join us for regular company events like birthday lunches, sports outings, volunteer opportunities, and more.
- Optional Add-Ons: Customize your benefits with supplemental insurance (accident, critical illness, hospital indemnity) and pet insurance through MetLife.
- Sweet Savings: Score potential discounts on home and auto insurance through Farmers Insurance.
Rock-it Cargo is committed to the full inclusion of all qualified individuals. As part of this commitment, Rock-it Cargo will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact hiring@rockitcargo.com
Rock-it Cargo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. In addition to federal law requirements, Rock-it Cargo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Rock-it Cargo expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.
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