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Front of the House Manager

2 months ago

Tampa, United States Himes Breakfast House Full time $45,000 - $50,000
Job DescriptionJob DescriptionCome and join Tampa Bay's favorite breakfast restaurant Himes Breakfast House, ranked #1 in Tampa by Yelp, is bringing our outstanding food and service to Brandon Help us WOW the Brandon market the Himes way

Job Description

We're looking for an outgoing, performance-driven FOH leader who can teach our culture to a team that you will build from day one. The candidate we are looking for will have over one year of experience leading an FOH team in the full-service restaurant business. Bring us your talent and willingness to help us build Himes into Brandon's #1 breakfast restaurant and grow with us

Key Responsibilities

  • Customer Service Excellence: Lead by example in providing exceptional customer service. Ensure all guests are greeted warmly, seated promptly, and attended to with genuine friendliness.
  • Team Management: Supervise, train, and motivate front-of-house staff, including hosts, servers, and bussers. Foster a collaborative and supportive team culture.
  • Operations Oversight: Manage daily front-of-house operations, including guest wait times and service flow. Ensure the dining area is clean, organized, and visually appealing.
  • Conflict Resolution: Address and resolve any guest complaints or issues efficiently and courteously. Turn negative experiences into positive ones whenever possible.
  • Staff Scheduling: Create and manage staff schedules to ensure optimal coverage during peak hours while balancing staff needs and availability.
  • Inventory Management: Monitor and manage front-of-house supplies, including tableware, linens, and other essential items. Place orders as needed to maintain adequate stock levels.
  • Performance Monitoring: Regularly assess staff performance, provide constructive feedback, and conduct performance reviews.
  • Health and Safety Compliance: Ensure all front-of-house operations comply with health and safety regulations.
Qualifications

  • Experience: Proven experience as a Front of House Manager or similar role in the hospitality industry, preferably in a high-volume breakfast or brunch setting.
  • Customer-Centric: A passion for customer service with a friendly and outgoing personality.
  • Leadership: Strong leadership skills with the ability to motivate and manage a diverse team.
  • Problem-Solving: Excellent problem-solving and conflict-resolution abilities.
  • Communication: Outstanding communication and interpersonal skills.
  • Organizational Skills: Exceptional organizational and time-management abilities.
  • Flexibility: Willingness to work early mornings, weekends, and holidays as required.
Benefits

  • Competitive salary
  • Health and dental insurance
  • Paid time off
  • Employee meal discounts
  • Opportunities for professional growth and development
  • Be home for dinner every night, no nights. Ever.
How to Apply

If you are a friendly, customer-focused professional with a passion for hospitality, we'd love to hear from you Please submit your resume and a cover letter outlining your relevant experience

Join our team and help us create memorable breakfast experiences for our guests

Himes Breakfast House is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.