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Field Sales Manager, West Coast

1 month ago

Miami, United States FOH, Inc. Full time
Job DescriptionJob DescriptionCompany Overview:

Established in 2002, FOH® is a global award-winning hospitality and foodservice manufacturer brand including: Front of the House® and room360˚ by FOH®. Delivering more than products, our company and culture has received numerous recognitions through the years and was also featured in Fortune Magazine as “Best Workplaces in Manufacturing and Production”. We are proudly certified as WBENC (Women’s Business Enterprise National Council) and LGBT Business Enterprise (LGBTBE®) partners and suppliers.

FOH® offers an environment where entrepreneurial spirits are given the opportunity to grow without limits in a culture where you can influence the company's path. We are guided by our inclusive team, culture, commitment to sustainability, and diversity.

DEI Workplace™ Certified 2024 & 2023 | Most Family Friendly Employers™ 2024 | Best Workplaces in Manufacturing & Production™ 2023 | Best Dog-Friendly Company 2021 | Great Place to Work® Certified 2018-2020|Best Workplaces in Manufacturing & Production™ 2020

Position Summary:

The Sales Manager is part of the FOH® sales team. This role contributes to the success of the company by developing regional strategies to achieve revenue and expense budgets. The Sales Manager supports our vision by being dedicated and committed to strategic growth in new and existing business and rep partnerships.

Additional Information:

  • This is a permanent, full-time salaried position
  • Travel requirements: 50-60% overnight travel required. Frequent air and auto travel will be necessary to attend tradeshows throughout the year and build relationships with strategic accounts
  • An ideal candidate would reside in the USA West Coast Region

Major Duties Include:

  • Actively works with Sales Director/Leader in strategic planning and goal setting of all aspects of the region
  • Develops regional strategies to manage manufacturing representatives and dealers to reach sales goals
  • Develops, negotiates, implements, and measures dealer-specific programs
  • Utilizes technology systems and tools to drive customer retention and optimize sales opportunities
  • Identifies new segments and new areas of opportunity
  • Builds and maintains rapport with key business partners
  • Trains and develops rep and dealer community on FOH® products, brands, and solutions
  • Prepares and conducts insightful business reviews with reps and key business partners to ensure consistent communication and growth
  • Successfully transforms strategies into tactical and measurable action plans
  • Consistently engages in regional SWOT analyses for future needs identification
  • Implements and executes large-scale projects from start to finish, using project management skills
  • Participates in inter-departmental meetings and is an external resource for organizational growth
  • Prepares monthly analytical reports on performance, wins, and shortfalls
  • Actively participates in planning of regional and dealer trade shows as well as attending these shows as needed
  • Actively participates and engages in all one-on-one and group meetings
  • Performs other duties as assigned
  • Promotes our FOH® Culture through action and leadership

Education, Experience & Computer Skills:

  • College degree preferred
  • Minimum of 5+ years’ experience in sales experience in sales related to foodservice, hospitality industry with tabletop & guest room luxury accessories or related industry
  • Prior experience in the West Coast region
  • Proficient in all Microsoft Applications
  • Knowledge in CRM systems, HubSpot preferred
  • Basic knowledge of ERP systems, SAP Business One preferred
  • Basic knowledge of Project Management software

Skills Needed for Success:

  • Ability to negotiate and close deals
  • Return on investment mindset as it relates to scheduling, travel, and sales efforts
  • Stress and time management skills
  • Analytical, creative, practical problem-solving skills
  • Customer service and interpersonal skills
  • Work collaboratively and as part of a diverse team
  • Communicate with excellence and clarity both verbally and in writing
  • Project management skills and strong attention to detail
  • Tech- savviness
  • Strategic thinking, planning, and execution
  • Ability to re-arrange tasks as priorities change  
  • Provides and follows direction and works under pressure to meet deadlines
  • Presentation and public speaking skills
  • Balances quick decision-making with thoughtful judgment
  • Complete projects as a self-starter with minimum supervision
  • Mentoring, coaching, and leadership skills

Desired Characteristics and Qualifications: