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Administrative Assistant
2 months ago
ESSENTIAL FUNCTIONS:
· Answer phones, respond to questions, comments, emails of potential and current tenants.
· Responsible for processing incoming and outgoing mail
· Inspect models and vacant units, communicate related service needs to Property Manager/Building Operations Manager.
· Complete renewal leases for distribution, inspect that they are returned complete and after they are signed by property manager: scan, and file.
· Thorough knowledge of lease terms, specifications and all community policies.
· Fully informed of current rental rates.
· Develop full knowledge of application information required, screening processes and policies regarding rentals.
· Maintain prospect management and engagement to include processing rental applications and status updates.
· Courteous, efficient handling of resident requests and complaints.
· Responsible for maintaining a professional appearance and attitude at all times.
The above is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of the job. It is not to be construed as an exhaustive statement of all the job functions.
REQUIREMENTS & COMPETENCIES:
· Computer technology/Software proficiency.
· Teamwork and Collaboration.
· Good analytical skills.
· Demonstrate good judgement.
EDUCATION / WORK REQUIREMENTS:
· High School or GED diploma.
· Prior residential experience helpful.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret Leasing documents. Ability to write reports, effectively respond to questions from groups of managers, residents, and the general public.
MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
REASONING ABILITY:
Ability to solve practical problems and deal with a variety of situations. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to use discretion and exhibit high level of confidentiality.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and / or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
SAFETY & SECURITY:
All workers are under obligation to follow rules and regulations pertaining to safety and security. Failure to comply with safety & security rules and regulations will result in disciplinary action up to and including termination of employment
EVALUATION METHODOLOGIES:
This position will be evaluated based on the employee’s ability to prioritize, time management skills and flexibility. In addition, the employee’s performance will be measured and evaluated according to the standardized tool used for all employees providing service to internal and external customers and incorporating Company’s policies and procedures.
SCHEDULE:
Monday and Friday 9am to 5pm & Tuesday and Thursday 9:30am to 5pm with a 30-minute meal break per shift.
Job Type: Part-time
Pay: $20.00 per hour
Expected hours: 29 per week
Work Location: In person
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