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Audiology Administrative Assistant

1 month ago

Overland Park, United States Examinetics Inc Full time
Job DescriptionJob Description

The Audiology Administrative Assistant will focus on providing administrative support to the audiology department, ensuring smooth operations and efficient delivery of services.


Benefits:

  • Competitive hourly rate
  • Health, Vision, Dental, and 401K
  • 3 weeks Paid Time Off

Primary Responsibilities:

  • File, sort, and assign mobile testing paperwork for quality control purposes.
  • Perform WRE checkin and billing.
  • Handle non-special client submitted data assignments accurately and efficiently.
  • Monitor and manage the audiology work queue surveillance to ensure timely completion of tasks.
  • Execute rules for railroad imports and facilitate the printing of railroad letters as required.
  • Triage emails sent to audiology@examinetics.com and respond or redirect, as necessary.
  • Manage incoming audiology calls, provide support, or direct inquiries to the appropriate team member.
  • Prepare course material for Council for Accreditation in Occupational Hearing Conservation (CAOHC) training courses.
  • Serve as a backup tele-technician when needed to support remote audiology services.
  • Perform other duties assigned by the Supervisor to contribute to the department's success.

Qualifications:

Education and/or Experience

  • Minimum of High School diploma or GED.
  • Proven experience in administrative support roles, preferably within a healthcare or audiology team.
  • Comply with HIPAA regulations.
  • 1+ years’ experience in a similar role, desired, but not required.
  • Attention to detail and accuracy in completing tasks, especially with data entry and paperwork.
  • Ability to work independently with minimal supervision and as part of a team in a fast-paced work environment.
  • Excellent communication skills, both written and verbal, with a professional and courteous demeanor.
  • Strong organizational skills with the ability to prioritize tasks and manage time effectively.

Skills & Abilities

  • Knowledge and proficiency with Microsoft products (Outlook, Office 365, Teams etc.).
  • Ability to trouble-shoot and resolve problems.
  • Self-starter, organized, and confident in decision making.
  • Exceptional communication skills.


About Examinetics:

Examinetics, headquartered in Overland Park, Kansas, is the leading Workforce Health provider serving clients nationwide. We collaborate with businesses from every industry to protect and empower their employees with health compliance solutions. From hearing conservation and respiratory evaluations to overall health, our comprehensive suite of services meets the workforce health needs of the nation’s top organizations.

Non-Discrimination:

Examinetics is proud to be an equal employment opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.