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Administrative Professional

2 months ago

Houston, United States CitiQuest Properties Full time
Job DescriptionJob Description

We're searching for a diligent office assistant to provide administrative support. You’ll be responsible for responding to all communication and questions in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments, and company events, ordering office supplies, assisting our marketing team with our community events and print and digital mediums. You will be helping our agents and the management team with various administrative and compliance-related tasks associated with real estate transactions, office operations and overall administrative duties. If you are someone who has previously demonstrated their attention to detail, work ethic, and commitment to customer service in an administrative, real estate or legal setting then is position is for you

Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service and Real Estate industry experience.

A typical day would consist of:

  • Assisting with order intake, creation of documents via internal software, data entry, scheduling, and various administrative aspects of the transaction, title and closing process
  • Providing outstanding communication and best-in-class service to homeowners, real estate agents and internal colleagues
Compensation:

$16.50 hourly

Responsibilities:

  • Answer telephone in a courteous, efficient and professional manner, routing all calls proficiently
  • Implement operational improvements, working with the team to execute best practices in structuring an efficient work-flow
  • Work closely and effectively with management to keep them well informed of upcoming commitments and responsibilities and follow up as necessary
  • Manage external requests and retrieve messages on behalf of the team, providing effective communication as appropriate
  • Coordinate calendars and schedule relevant meetings
  • Assist with other related clerical duties as required by the team, including CRM maintenance
  • Maintain cleanliness and organization of the reception and conference room areas before and after each meeting, as well as at opening and closing of office
  • Assist in stocking of supplies and maintaining cleanliness of office work areas, maintaining copiers and other office machines
  • Manage the listing launch and contract to close process for all transactions
  • Act as the liaison between real estate agents, clients, title companies, and mortgage companies
  • Read all aspects of contracts in order to execute obligations and to maintain listing trailing paperwork
  • Maintain accurate and compliant transaction files
  • Execute other various administrative tasks
  • Provide weekly check-ins with management
Qualifications:
  • A valid Real Estate License is required for this job
  • Shows ability to quickly finish very detailed work
  • Proficient in basic computer software and can quickly learn to use new programs
  • Associate's degree preferred but not required to apply
  • Customer service experience in our industry is preferred
  • Shows great interpersonal skills and excellent written communication

  • Bilingual Spanish/English preferred
About Company

We have cemented ourselves as one of Houston’s premier and award-winning real estate companies. By blending our specialty in new home construction and development with a high-tech, high-touch approach, we’ve repeatedly inspired and realized our client's real estate goals, helping them build generational wealth through smart investments since we first opened our doors. Since 2008, we have successfully closed over 3,000 transactions and generated more than $1 billion in production.


Our leadership team is featured in numerous publications for their integral role in helping to revitalize some of Houston’s historic neighborhoods. Our amazing agents similarly influence the city’s trajectory with the commitment, integrity, teamwork, and inspiration they bring to the team and every client.