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Senior Marketing Operations Manager

4 months ago


Chicago, United States Helium 10 Full time
Job DescriptionJob Description

About Us:

We're Helium 10, the leading Software company for Amazon sellers. We move fast, really fast, so we need someone who can keep up. We're experts at our craft (and if not, we become experts, fast) and we hold each other to a high standard. Why? We're shaping the future for Amazon sellers and our customers deserve the best. We make tough decisions, own up to mistakes, and above all, we find solutions to problems.

About the role:

Pacvue is hiring a Sr. Marketing Operations Manager for the SMB business unit to enhance the operations in our marketing team. You'll lead in measuring and refining our global marketing team's performance, with a focus on demand generation and targeted expansion campaigns using cutting-edge marketing technology. Your role is central and highly visible, requiring expertise in marketing operations and platforms like Amplitude, Segment, Salesforce, Snowflake and Braze. We're looking for a data driven individual who understands marketing operations and technology platforms. Comfort with APIs and integrations, along with languages like MySQL and Javascript is a plus. Your problem-solving skills will be crucial in advancing our marketing tool utilization.

Responsibilities:

  • Utilize marketing technology to create systems and processes for collecting data for ongoing and completed marketing campaigns.
  • Analyze and summarize marketing campaign data, providing actionable insights to stakeholders within the department.
  • Configure & administer marketing automation platforms and oversee integrations of marketing platforms.
  • Provide recommendations for optimizing the current and potential marketing automation platforms and integrations.
  • Design and document scalable processes to enhance the Marketing department's ability to meet current and future needs
  • Develop comprehensive measurement plans with benchmarks and goals for upcoming programs and campaigns.
  • Determine and communicate recommendations on marketing performance optimization based on marketing campaign metric analyses
  • Develop the end-to-end technical enablement roadmap.
  • Lead cross functional teams to enhance and maintain the marketing tech stack.
  • Collaborate with external Salesforce administrators to ensure optimal utilization of the Salesforce platform to be scalable/dynamic for future company needs.

Skills & Qualifications:

  • Proficient in Salesforce, adept at creating reports and dashboards, and collaborating with Salesforce administrators.
  • Track record of building and managing MarTech stacks with integrated SaaS tools (e.g., Zoominfo, Segment, Snowflake).
  • Strong attention to detail, skilled in project and timeline management.
  • Analytical thinker, skilled at providing structured, professional recommendations to diverse business stakeholders at all organizational levels.
  • Possesses a growth mindset, coupled with innovative thinking and a results-oriented approach.
  • Thrives in a fast-paced, dynamic environment.

Benefits:

  • Unlimited Paid Time Off
  • Paid Holidays and Floating Holidays
  • Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance
  • 401k with Employer Match
  • Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization
  • Paid Parental Leave

Helium 10 is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.