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Customer Service Representative

4 months ago

Redwood, United States Holbrook Heating Inc Full time
Job DescriptionJob DescriptionDescription:

Launch Your Career at Holbrook Heating: Inside: Customer Service Representative


Do you thrive in a fast-paced environment and enjoy building positive customer relationships?

Holbrook Heating is seeking passionate and detail-oriented individuals to join our growing team in Customer Service . This position offers a competitive hourly rate between $16-$18 and operates within regular business hours (Monday-Friday, 8:00 AM - 4:30 PM). This position requires the candidate to work On-Site in our central office.


  • Customer Service Representative:
    • Respond to inbound calls and emails, handling customer inquiries and concerns with professionalism.
    • Troubleshoot customer issues and provide efficient resolutions.
    • Build rapport with customers, fostering long-term relationships.
    • Assist with administrative tasks to maintain efficient operations.
Requirements:

You're a great fit if you:


Must be willing to work in office during scheduled hours.

  • Possess excellent communication and interpersonal skills.
  • Thrive in a collaborative and fast-paced work environment.
  • Enjoy problem-solving and exceeding customer expectations.
  • Are a detail-oriented individual with strong organizational skills.
  • Have a willingness to learn and grow within the HVAC industry.

Bonus points if you have:

  • Experience in sales, customer service, or a related field.
  • Working knowledge of HVAC equipment and services (a plus, but not required).