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Lead Sales Associate

2 months ago

Cleveland, United States Orangetheory - Franchise #0279 Full time $17 - $19
Job DescriptionJob DescriptionBenefits:
  • 401(k) matching
  • Competitive salary
  • Free uniforms
  • Training & development
  • 401(k)
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance

Community. Passion. Fitness.

As a Sales Lead, you will be responsible for providing a welcoming space and remarkable experience to every member and first-time guest. A successful sales lead is someone who provides exceptional customer service and possesses a high emotional intelligence. This role is well suited for someone who is goal-oriented and self-driven. Orangetheory Fitness is a fast-paced, fun, and vibrant work environment.

Feel like you could talk to anyone? Then keep reading

JOB DUTIES INCLUDE
  • Manages the lead funnel: following up with prospects who have expressed interest in trying Orangetheory, booking their first class, and providing them an exceptional first-time guest experience. Provides membership details based on Group Fitness Coaches prescription.
  • Answer member questions in a timely manner and navigate any concerns appropriately.
  • Maintains brand compliance through following all OTF systems and procedures. Keeps the front desk organized and has the ability to prioritize tasks throughout their shift as necessary.
  • Welcome members by name and take accurate class attendance. Create memorable member moments daily through celebrating birthdays, member anniversaries, and class milestones or personal records.
  • Be well informed on all studio happenings: current promotions, fitness challenges, out-of-studio events, and all corporate initiatives/offerings.
  • Must work well independently and take ownership of their individual contribution to the overall success of the studio and team.
  • Assist with keeping the studio clean and organized.

JOB QUALIFICATIONS:
  • 4 years customer service experience preferred.
  • 1-3 years sales experience preferred.
  • Comfortable working with new technology, smart phones, and computers.
  • Must possess a growth mindset and have a passion for helping others.
  • Possess a strong work ethic, operate with integrity and maintain a professional demeanor.
  • Excellent verbal and written communication skills. Ability to multi-task and manage member questions or concerns.

Job Type: Full-time, on-site
Compensation: Hourly + Individual commission
Benefits: Workout for FREE, Health Insurance, Paid Time Off, 401K match, Room of advancement