Retail Sales Lead

5 days ago


Cleveland, Ohio, United States Aramark Full time
Job Title: Retail Sales Lead

At Aramark, we are seeking a highly motivated and experienced Retail Sales Lead to join our team. As a key member of our sales team, you will be responsible for coordinating store operations, supporting and training sales associates, and ensuring exceptional customer service.

Key Responsibilities:
  • Coordinate store operations, including assigning tasks to sales associates and general utility workers.
  • Train sales associates and general utility workers in their roles, focusing on customer service and sales techniques.
  • Ensure all guests are greeted and provided with exceptional customer service.
  • Respond to customer complaints and resolve issues efficiently and professionally.
  • Manage inventory, ordering merchandise and supplies as needed.
  • Perform nightly audits and balance cash with daily sales.
  • Assist with scheduling and payroll, ensuring accuracy and timely reporting.
Requirements:
  • Previous retail experience preferred.
  • Mathematical skills required for sales reports and audits.
  • Must be of legal age to work with alcohol and provide proof of responsible alcohol training and certification.
  • Must be flexible and willing to work a rotational schedule, including weekends and holidays.
  • Must be fluent in the native language, both spoken and written.
  • Must be computer literate in MS Office programs.
  • Ability to operate equipment such as photocopiers, vacuum cleaners, and point-of-sale systems.
About Aramark:

Aramark is a leading provider of food, facilities, and uniform services to businesses and institutions around the world. We are committed to providing exceptional service and creating a positive impact for our employees, customers, and communities. If you are a motivated and experienced retail professional, we encourage you to apply for this exciting opportunity.


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