Admissions Coordinator, Insurance Specialist

3 months ago

East Boston, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time
Job DescriptionJob DescriptionNorth Suffolk is looking an for Admissions Coordinator, Insurance Specialist to join our team This position is part of the admissions team, which is responsible for enrollment, referrals, administrative and operations requirements for admissions to all North Suffolk Community Service (NSCS) programs. In this role, you’ll be the professional and friendly voice of NSCS that welcomes those looking for services and a vital part of our Admissions and Engagement team. This role within the Admissions team will have a special focus on insurance and collections.

This position may have the ability to work out of multiple clinics/locations required (East Boston, Boston, Chelsea)

What you'll do:

  • Ensure timely responses to the Centralized Admissions line and monitor data regularly while troubleshooting any concerns.
  • Ensure all client records/charts are up to agency standards including entering all client admissions and keeping information up tot o date to Agency standards
  • File/Scan al client intake information into medical records
  • Complete and mail or fax all PCP releases and forms.
  • Document correspondence with outside sources via Information Exchange Note.
  • Ensure the input of SDOH screener in eHana as well as required paperwork is signed and inputted.
  • Enter ESM forms for BSAS licensed program.
  • Monitor the patient notification (Open beds) system and any BHHL referrals and responses.
  • Run client insurance in real time.
  • Coordinate with collateral providers and community partners.
  • Complete all documentation as required in the electronic health record.
  • Facilitate communication to treatment teams when patients are admitted.
  • Complete fee assessments and review insurance and payment options with clients as needed.

What You’ll Need:

  • Education:
    • High School Diploma or GED completion required, Associate Degree preferred.
  • Experience:
    • 1-2 years of human service experience with similar population preferred.
  • Skills/Knowledge:
    • Previous office experience and computer skills required. Knowledge of Windows application required (Word, Excel, and Access).
    • Be or be able to become CPR/FA certified according to NSCS policy.
    • Bilingual Spanish strongly preferred.

Competitive & Comprehensive Benefits:

  • Paid Time Off – Two weeks’ Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Eligible employer for the Public Service Loan Forgiveness program
  • North Suffolk qualifies as an H-1B Cap-Exempt employer (for eligible positions)
  • North Suffolk offers visa and permanent resident card support to active employees
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

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