Service Dispatcher

3 months ago


Florence, United States Quality Service Company Full time
Job DescriptionJob Description

Service Dispatcher

Quality Service Company, LLC is a locally owned and operated HVAC company. Chris McDonald started Quality Service Company in 2003 after working with other local HVAC companies for around 10 years. In 2011, Chuck Polk joined in partnership with Chris. Chuck had been working in the HVAC industry for over two decades with local HVAC companies, then as a Trane employee, and then owning his own business. The two merged their companies together under the name, Quality Service Company, LLC.

Our Mission Statement is, "Through great employees, we will continue to grow our trusted name by delivering exceptional service through honesty and integrity." We believe in always doing the right thing for our customers and our employees. We believe in having pride in the products we provide, that teamwork is the source of our strength, and in upholding the highest level of confidentiality for our customers.

The position: As the single point of contact you will perform a variety of duties such as scheduling and coordinating service calls and ensuring technicians have the appropriate tools, parts, and equipment to complete the job in a timely manner, maintain accurate records, provide updates as needed and update all parties of any changes.

Work Hours: Mon - Fri 8am to 5pm, 1 hour lunch.

Pay Scale: $17.00 and up / hr. Depending on Experience

Benefits: Health Plan, Paid Time Off, 7 paid holidays per year, 401k (after 1 year), and Life Insurance

Competencies:

  • Data management skills
  • Exceptional communication skills, both written and verbal
  • Goal directed
  • Problem solving ability
  • Collaboration and teamwork

Requirements:

  • Prior dispatching or scheduling experience preferred
  • Basic bookkeeping experience
  • Knowledge of HVAC industry preferred
  • Proficient in Word, Excel, Outlook
  • Experience working with multi-phone line system
  • Experience with Service Titan - preferred


***NO PHONE CALLS OR IN OFFICE INQUIRIES ABOUT THIS POSITION. ALL CANDIDATES MUST APPLY ONLINE ***


  • Route Dispatcher

    3 weeks ago


    Florence, United States FilterPro USA, LLC Full time

    Job DescriptionJob DescriptionJob Title: Route Dispatcher Department: Service OperationJob Type: Full Time/Hourly Job Summary:The Route Dispatcher is wholly responsible for routing Field Technicians and ensuring routes are geographically correct, while ensuring sites are serviced within a timely manner.Duties/Responsibilities:Updating all Contract...


  • Florence, United States Associates Asset Recovery Full time

    Associates Asset Recovery is looking to interview and hire qualified candidates! AAR is more than a job it is a family. This family works to build lasting careers that will benefit you and your families. We offer competitive pay and comprehensive benefits. What is a Customer Service Representative? A Customer Service Representative is a valued member of the...


  • Florence, United States Raymond Storage Concepts Full time

    Job DescriptionJob DescriptionForklift Service TechnicianRaymond Storage Concepts (RSCI) is a leading provider of customized material handling solutions, dedicated to warehouse and fleet optimization. Covering Ohio, Kentucky, Southeast Indiana and West Virginia, Raymond Storage Concepts is an authorized sales and service center for Raymond Corporation, a...


  • Florence, United States Raymond Storage Concepts Full time

    Job DescriptionJob DescriptionForklift Service TechnicianRaymond Storage Concepts (RSCI) is a leading provider of customized material handling solutions, dedicated to warehouse and fleet optimization. Covering Ohio, Kentucky, Southeast Indiana and West Virginia, Raymond Storage Concepts is an authorized sales and service center for Raymond Corporation, a...


  • Florence, United States Beverage Systems, Inc Full time

    Job DescriptionJob DescriptionSalary: $18 to $20 per HRBeverage Systems has been a family owned business since 1988.  We are dedicated to bringing exceptional service to the dispensed beverage industry.  Whether it is a full service, equipment and sales support program or a standard service call program, Beverage Systems uses technology, experience, and...


  • Florence, United States Global Fire Protection Full time

    Job DescriptionJob Description*** Pay is based upon experience, disregard pay ranges on this post ***As a Fire Alarm Service Manager, you will oversee the operations and supervision of our fire alarm monitoring center. You will be responsible for ensuring timely and accurate response to alarm signals, and maintaining compliance with industry standards and...


  • Florence, United States U-Haul Full time

    Location: 1520 Florence Blvd, Florence, Alabama 35630 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...


  • Florence, Kentucky, United States Erigo Employer Solutions Full time

    Position Title: Part-Time Receptionist Company Overview: Erigo Employer Solutions is proud to support its client in the healthcare sector, a reputable organization dedicated to delivering exceptional patient care since its inception. Role Summary: We are seeking a dedicated part-time receptionist to manage the daily operations involving physicians, staff,...


  • Florence, United States Second-61 Full time

    Overview: We built our newest state of the art service desk facility in the historic Florence High School, one block off Main Street in quaint Florence, Colorado. Our teams headquartered in rural Colorado and other locations throughout our great nation deliver "technology services excellence" to our global customers. Florence is located in the middle of...


  • Florence, Alabama, United States FilterPro USA, LLC Full time

    Job OverviewPosition Title: Route DispatcherDepartment: Service OperationsEmployment Type: Full Time/HourlyPosition Summary:The Route Dispatcher plays a crucial role in managing the routing of Field Technicians, ensuring that all routes are optimized geographically and that service locations are attended to promptly.Key Responsibilities:Adjusting all...


  • Florence, United States U-Haul Full time

    Location: 1520 Florence Blvd, Florence, Alabama 35630 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Florence, United States U-Haul Full time

    Location: 369 N Irby St, Florence, South Carolina 29501 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Florence, United States U-Haul Full time

    Location: 2011 Hoffmeyer Rd, Florence, South Carolina 29501 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Florence, Kentucky, United States CarMax Full time

    Job Title: Vehicle Appearance Specialist at CarMaxAbout the Company: CarMax, where your career takes center stageGeneral Overview:Under guidance, responsible for maintaining the lot, managing vehicle intake and dispatch, conducting inventory checks, moving vehicles (on and off the lot), cleaning and presenting vehicles, capturing and uploading images, and...

  • Production Operator

    3 days ago


    Florence, South Carolina, United States AstrixTechnology LLC Full time

    Job OverviewAstrix Technology LLC is a prominent player in the field of fragrances and flavors, dedicated to offering a diverse array of solutions that cater to the growing demand for clean, organic, and natural ingredients. We are currently seeking a Production Operator to become a vital part of our dynamic team. This position presents a remarkable...

  • Ready Mix Driver

    3 months ago


    Florence, United States Martin Marietta Full time

    Description Martin Marietta – Cool nights and money toward your future with our pension program! What we offer…. Our Commitment to you Paid Holidays and Paid Time Off (PTO) Pension after 5 years & 401k matching Medical, Dental and Vision Coverage PRE TAX Flexible Spending Accounts Position Responsibilities: Deliver Ready Mix...


  • Florence, Kentucky, United States Kaimetrix Full time

    Kaimetrix is in search of an IT Asset Management Coordinator to become a vital part of our team. This role is essential for the development, execution, and oversight of an automated framework for managing CI IT assets, which encompasses logistics, inventory oversight, and regulatory compliance. The ideal candidate will guarantee that asset management...


  • Florence, United States Boyd Gaming Full time

    Role Overview:The Safety and Security Specialist plays a crucial role in ensuring the safety and security of all guests and employees within the premises. This position encompasses a variety of responsibilities, including overseeing financial transactions, engaging with the public, performing dispatch duties, and providing assistance to guests and staff...


  • Florence, United States Puryear Tank Lines Full time

    Now hiring CDL-A Hazmat/Tanker Truck DriversPuryear Tank Lines was established by Harold Puryear who began as a driver. Later he would be succeeded by Donnie Puryear and then later by his son Donnie who both drove prior to leading the company. Puryear Tank Lines has always been owned and operated by former drivers.Earn $75,000 to $125,000 per year30% of...


  • Florence, United States AMR Corp. Full time

    More Information about this Job: PARAMEDIC FULL-TIME Opportunity STARTING PAY: $22.50 (EXPERIENCED PARAMEDICS PAY WILL VARY) Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us. With more than 38,000 employees, Global Medical...