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Front Office Assistant

4 months ago

Pearland, United States Oncology Consultants Full time
Job DescriptionJob Description

"You can make a difference in the life of an oncology patient and find your career satisfaction by joining our team of healthcare professionals today."

About Oncology Consultants

Oncology Consultants has been a premier adult medical oncology & hematology practice in Houston, TX for over 40 years. Our healthcare team is committed to provide state of the art cancer treatment in a caring environment as we continue to expand our oncology services in the metropolitan region. 

About the Position

We are seeking to fill a position that requires experience with front-office assistance  Pearland Clinic. The front office assistant is integral in the smooth operation of the practice. They greet patients, administer patient registration and verify patient insurance benefits, schedule and confirm patient appointments, collect co-pays, answer incoming calls and provide superior patient relations.  The role of the Medical / Laboratory Assistant is to facilitate the delivery of oncology patient care under the supervision of the licensed nurse and / or physician.  This is accomplished through direct and indirect patient care activities.

Shift Schedule:

  • Mon - Fri: 8 am - 5 pm

Benefits:

  • Insurances: Life, medical, dental, short term and long term disability
  • 401K
  • Free parking
  • PTO
  • Holidays 
  • Competitive salary

Responsibilities:

  • Welcome all patients and visitors by greeting them in person, answering inquiries and directs them through the registration process.
  • Utilize a multi-line phone system, fax machine, printer, copier, and scanner to process patients through the registration process. 
  • Answer phones and transfer phone calls to corresponding employees. 
  • Register patients, verifying insurance eligibility as needed, and collecting payments through various software systems.
  • Collect all insurance information, verify patient demographics, process payments, post patient balances.
  • Schedule patient appointments
  • Maintain a neat and clean work environment and professional appearance and adherence to relevant health and safety procedures.
  • Discharge Patients, assist office and clinical staff and close office at end of shift. 
  • Assist in the coverage of Front Office duties in other locations as needed or required.

 

  • Clinic admissions including new patient admission
    • Full vital signs, including respirations
    • Height and Weight (measured, no verbal reports unless Wt >350)
    • Interview form
    • Initiate EMR chart
      • Allergies
      • Vital signs
  • MD clinic patient triage
    • Medication list update
    • Vital signs: BP/ Temp / pulse/ respirations
    • Performance status
  • Assisting MD with clinic visit exams as needed
    • PAP / Pelvic exams
    • Rectal / Stool Occult Blood
  • Transport patients via wheel chair as needed
  • Documentation of care delivered
  • Assist nursing staff in return of patient messages
    • Return calls for routine MD follow up / testing appointments
    • Delegated by Team leader when nurse is out of office
  • Patient care supply management
  • Appointment scheduling
  • Scheduling tests and procedures ordered by M.D.
  • Chart preparation for MD clinics
  • Verify all results are on chart prior to visit
  • Obtain missing reports prior to MD exam
  • Radiology file management
  • Other clerical responsibilities as needed.
Requirements:
  • MA Certification
  • Bilingual- A+ but not mandatory
  • Computer literate
  • High School diploma or equivalent, supplemented with one year of work related experience
  • A qualified candidate is a professional, dependable, flexible and self-motivated person. 
  • Must have knowledge health insurance, including HMOs, PPOs, Medicare, Medicaid, etc. 
  • Must be able to multi-task, possess good computer skills, have a good attitude, be personable, and flexible.

Oncology Consultants is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Medical Center | Memorial City | Sugar Land | Katy | Willowbrook | Southwest Northwest | West Houston

Apply today. Our short application process takes less than 5 minutes with your phone, tablet or computer.

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