Sr. Account Manager, Employee Benefits
4 weeks ago
Are you looking for?
- Time back in your day
- Flexible schedule
- Paid time off
- Fun working environment
- Tuition reimbursement
- Growth & Development
We understand that group health insurance, with its consistent inconsistencies, policy changes and laws, is a difficult world to navigate. But that’s what makes it fun, right? FNIC is seeking a “benefits guru” to join our team as a Sr. Account Manager, Employee Benefits who will work with brokers and carriers to provide exceptional service to our clients.
What’s the work like?
You will...
- Effectively and independently manage customer service accountabilities on a book of business comprised of group benefit plans, including fully insured, level funded, and self-funded plans.
- Assist producer in development of service plan for assigned accounts; and coordinate and monitor the service plan as needed
- Assist producers in preparation of enrollment materials and presentations and attend client meetings and benefit fairs
- Complete servicing of accounts, including but not limited to utilizing standard proposals, spreadsheets and Power Point presentations, depending upon which product is quoted
- Promptly invoice all premium-bearing transactions
- Review all applications and policies for accuracy and completeness and take an active role in completing all carrier requirements to implement policy
- Manage renewal process according to agency procedures; review quotes, prepare proposals
- Promptly respond to customers’ questions and/or requests for assistance
- Communicate all necessary information to producers, clients, carriers and any other agency team members servicing the account
- Maintain the electronic account file and fully incorporate the capabilities of the agency management system into daily workflow
- Perform quality reviews as requested by management, and comply with requirements of quality programs
- Maintain effective working relationships with clients to support business retention and accompany producer to client and carrier meetings as necessary?
- Ensure confidentiality is maintained in the collection, maintenance, and dissemination of highly sensitive information, including Protected Health Information (PHI)
Okay, so what’s in it for me?
While we expect a lot from our employees at FNIC, we also provide a lot in return.
- Competitive Pay: We strive to pay our employees a competitive market compensation
- Benefits: You’re covered: health, dental, vision, HSA with employer contributions, 401k, employer paid short term & long term disability, life insurance
- Dress: Dress for your day – bring your whole self to work so you can be as comfortable at work as you are in personal life.
- Flexibility: Time back in your day? We got you. A 37.5 work week and telecommuting options as well as PTO starting at 3 weeks/year.
- Wellness: Mental health support and resources are available through our free EAP program. You can also stretch away the stress 24/7 by participating in workout classes (available to remote employees too) or accessing our Omaha in-office gym.
- Education: Like to go back to school? Learn something new? We’ll provide tuition reimbursement to support you in your goals.
- Fun working environment: Who likes a boring working environment? No one. We have plenty fun with frequent company outings, food days, and fun competitions to name a few
What do I need to know?
You have to have…
- Minimum of five (5) years Employee Benefits experience
- In-depth knowledge of fully insured, level funded, and self-funded group designs
- Knowledge of carrier rating and underwriting procedures
- Excellent verbal and written communication skills
- Strong organizational skills and ability to multi-task
- Ability to analyze and interpret data
- Proficient in Microsoft Office products (Outlook, Word, Excel), Applied Epic, and Employee Navigator
- Strong respect for confidentiality
- Regular and consistent attendance
- Ability to observe safety and security procedures and use equipment and materials properly
- Ability to conform with and abide by all workplace policies, work procedures, and instructions
- Ability to establish and maintain effective working relationships with company employees and external contacts
- Valid Driver’s License
- Nebraska Life, Sickness, Accident and Health Agent’s license
- High School diploma or equivalent
*Preference will be given to candidates in the Omaha, NE metro area.
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