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Sr. Account Manager, Employee Benefits

2 months ago

Omaha, United States First Insurance Group Full time

Job Type

Full-time

Description

Are you looking for?

  • Time back in your day
  • Flexible schedule
  • Paid time off
  • Fun working environment
  • Tuition reimbursement
  • Growth & Development
We understand that group health insurance, with its consistent inconsistencies, policy changes and laws, is a difficult world to navigate. But that's what makes it fun, right? FNIC is seeking a "benefits guru" to join our team as a Sr. Account Manager, Employee Benefits who will work with brokers and carriers to provide exceptional service to our clients.

What's the work like?

You will...
  • Effectively and independently manage customer service accountabilities on a book of business comprised of group benefit plans, including fully insured, level funded, and self-funded plans.
  • Assist producer in development of service plan for assigned accounts; and coordinate and monitor the service plan as needed
  • Assist producers in preparation of enrollment materials and presentations and attend client meetings and benefit fairs
  • Complete servicing of accounts, including but not limited to utilizing standard proposals, spreadsheets and Power Point presentations, depending upon which product is quoted
  • Promptly invoice all premium-bearing transactions
  • Review all applications and policies for accuracy and completeness and take an active role in completing all carrier requirements to implement policy
  • Manage renewal process according to agency procedures; review quotes, prepare proposals
  • Promptly respond to customers' questions and/or requests for assistance
  • Communicate all necessary information to producers, clients, carriers and any other agency team members servicing the account
  • Maintain the electronic account file and fully incorporate the capabilities of the agency management system into daily workflow
  • Perform quality reviews as requested by management, and comply with requirements of quality programs
  • Maintain effective working relationships with clients to support business retention and accompany producer to client and carrier meetings as necessary?
  • Ensure confidentiality is maintained in the collection, maintenance, and dissemination of highly sensitive information, including Protected Health Information (PHI)
Okay, so what's in it for me?

While we expect a lot from our employees at FNIC, we also provide a lot in return.
  • Competitive Pay: We strive to pay our employees a competitive market compensation
  • Benefits: You're covered: health, dental, vision, HSA with employer contributions, 401k, employer paid short term & long term disability, life insurance
  • Dress: Dress for your day - bring your whole self to work so you can be as comfortable at work as you are in personal life.
  • Flexibility: Time back in your day? We got you. A 37.5 work week and telecommuting options as well as PTO starting at 3 weeks/year.
  • Wellness: Mental health support and resources are available through our free EAP program. You can also stretch away the stress 24/7 by participating in workout classes (available to remote employees too) or accessing our Omaha in-office gym.
  • Education: Like to go back to school? Learn something new? We'll provide tuition reimbursement to support you in your goals.
  • Fun working environment: Who likes a boring working environment? No one. We have plenty fun with frequent company outings, food days, and fun competitions to name a few
Requirements

What do I need to know?

You have to have...
  • Minimum of five (5) years Employee Benefits experience
  • In-depth knowledge of fully insured, level funded, and self-funded group designs
  • Knowledge of carrier rating and underwriting procedures
  • Excellent verbal and written communication skills
  • Strong organizational skills and ability to multi-task
  • Ability to analyze and interpret data
  • Proficient in Microsoft Office products (Outlook, Word, Excel), Applied Epic, and Employee Navigator
  • Strong respect for confidentiality
  • Regular and consistent attendance
  • Ability to observe safety and security procedures and use equipment and materials properly
  • Ability to conform with and abide by all workplace policies, work procedures, and instructions
  • Ability to establish and maintain effective working relationships with company employees and external contacts
  • Valid Driver's License
  • Nebraska Life, Sickness, Accident and Health Agent's license
  • High School diploma or equivalent

*Preference will be given to candidates in the Omaha, NE metro area.

Salary Description

$32.90/hr - $61.10/hr