People & Culture Generalist

2 months ago

Las Vegas, United States The Mob Museum Full time
Job DescriptionJob DescriptionPosition Overview:
Reporting to the Senior Director of People and Culture, the People & Culture Generalist is responsible for performing various human resources functions related to recruitment and retention, benefits administration, and the ongoing cultivation of the Museum’s workplace. The People & Culture Generalist regularly handles highly confidential and sensitive information with discretion, diplomacy and tact, fostering a culture of inclusion and professional growth that will advance the organization's mission, vision, and values.

Major Tasks and Responsibilities:
  • Serve as a human resources professional within the Museum, providing support in all areas of People & Culture strategy creation and implementation.
  • Responsible for all aspects of benefits administration, including invoice reconciliation, enrollments, employee education, facilitating claims questions, filing of STD and LTD claims, etc.
  • Administers FMLA/LOA and accommodation requests.
  • Administers worker’s compensation program, including filing of claims, annual reporting/audits, and return-to-work.
  • Support HRIS (AmCheck), including data entry, issue resolution, time clock, report generations, employee inquiries, and payroll reconciliations.
  • Plays an integral role in 401(k) plan administration, including facilitating enrollment, participant education, processing change requests, distributions, hardship withdrawals, compliance filings, etc. 
  • Supports the Museum’s recruitment and onboarding efforts, including job postings, applicant review, interviews, selection, reference and background checks, and coordination of new hire orientation and other onboarding activities.
  • Works with department management to evaluate needs and maintain adequate staffing levels.
  • Participates in drafting, updating, and managing job descriptions and other employee-related documents.
  • Maintains and updates the filing system for the People & Culture department, including personnel, medical, and vendor files.
  • Serve as an advocate for a workplace founded on mutual respect consistent with the Museum’s Core Value that welcomes and celebrates diversity.
  • Supports performance management programs, including regular meetings with staff in supervisory roles, ensuring that staff performance is accurately and timely assessed, and thoughtful professional development is advanced
  • Coordinates exit interview process including the dissemination of information.
  • Supports Sr. Director and COO in employee relations matters, workplace investigations, and conflict resolution as needed.
  • Participates in the identification, planning, and execution of employee training and development needs.
  • Participates in drafting workplace policies, ensuring all policies are in accordance with current laws and best serve the needs of the organization.
  • Coordinates 90-day, exit, and other employee interviews, including the dissemination of information gleaned as appropriate.
  • Demonstrates leadership in fostering an organizational culture that values innovation, promotes inclusion, and inspires excellence in the workplace.
  • Maintains knowledge and understanding of existing and proposed federal and state laws and regulations that affect the workforce.
  • Other duties as assigned.

Experience / Qualifications / Requirements:
  • A minimum of four years of progressive responsibility in the human resources field is required. Prior experience in a cultural or entertainment attraction is desired.
  • Experience with the recruitment and support of exempt and non-exempt staff, including part-time employees, is required.
  • Strong interpersonal, facilitation and conflict resolution skills.
  • Proven ability to engage individuals of diverse backgrounds and experiences.
  • Exceptional judgment and trustworthiness. High integrity and ethical character.
  • Demonstrated history of handling sensitive and/or confidential information with discretion and tact.
  • Superior attention to detail.
  • Excellent communication skills, including business writing and public speaking.
  • High competence with traditional office software (Word, Excel, PowerPoint, PDF).
  • Previous experience with HRIS, preferably AmCheck/iSolved platform.
  • Ability to work independently, eagerness to solve problems, and a commitment to accepting responsibility.
  • Occasional weekend and evening availability is required.
  • Passion for creating a world-class museum that is unrivaled in content and recognized for an outstanding guest experience.
  • Enthusiasm for working in a developing organization where change is frequent, structure is evolving, flexibility, teamwork, and good humor are necessities.

Education: A bachelor’s degree is required; PHR / SPHR certification is desirable.

 

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