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People Operations Business Partner
2 months ago
Who we are:
Veteran Benefits Guide (VBG) was founded by a former United States Marine with the goal of ensuring that Veterans receive accurate disability benefits in a timely manner. Since it was founded, VBG has guided more than 35,000 Veterans through the complicated Veteran Affairs (VA) disability claims process. As a company founded by a Veteran and staffed by many Veterans and families of Veterans, VBG is committed to advocating for policies that protect the rights and interests of former service members.
Position Summary:
VBG is looking for a dynamic trust-building and engaging People Operations Business Partner to play a pivotal role in our People Operations team. In this role, you will work directly with leadership and staff members on a range of activities to include benefits, individual and employment related concerns and troubleshooting, ensure compliance with employment practices and lead initiatives that enhance employee relations, performance management, and professional development. This position is essential in fostering a culture of engagement, continuous learning and aligning human resources strategies with our business goals.
Requirements:Why VBG
At VBG, we offer more than just a job,we offer a purpose. Join a supportive, Veteran-centered culture where your contributions are valued, and your growth is encouraged. Enjoy competitive salaries, comprehensive benefits, and opportunities to advance in your career.
What we offer:
We invest in our people, supporting their growth through mentorship and professional development. We strive to offer a work-life balance, creating a culture that is people-focused and fun. Here are some of the benefits you can expect as part of our team:
- Work/life balance: We offer a Monday – Friday 8 a.m. to 5 p.m. schedule.
- Benefits: Choice of Medical, Vision, and Dental plans with company premium contributions, FSA (Flex Spending Account), accrual of 40 hours of PTO & 40 hours of sick time annually, 8 paid holidays plus a floating holiday, 401k with company match after 90 days, pet insurance and Educational Assistance after completing a full year of active employment.
Key Responsibilities:
- Lead and consult with team members and managers on wage and benefits administration, compliance, coaching, and performance management.
- Resolve employee relations issues efficiently and effectively, providing guidance on conflict resolution and disciplinary actions.
- Partner with senior leadership to develop and implement HR strategies that drive business success.
- Identify and prioritize training needs, collaborating with department heads to enhance professional growth across the organization.
- Manage HR metrics and reporting, ensuring compliance with state and federal requirements and providing actionable insights.
Required Qualifications:
- Bachelor’s (4-year degree) in human resources or closely related field.
- 5-7 years of progressive human resources generalist experience working with both salary and hourly staff.
- Models' professional behavior and displays adherence to company policies and core values.
- Demonstrated history of establishing, maintaining and nurturing successful strategic business partner relationships with all levels of leadership.
- Strong experience conducting fair, impartial and thorough internal investigations on performance and behavioral issues at all levels.
- History of a collaborative partnership with internal training and development staff.
- Strong, recent knowledge of Federal, Nevada and California labor/employment laws.
- Proficiency in Microsoft Office, with intermediate to expert skills in HRIS systems.
- The ability to generate and interpret reports utilizing sound analytical tools and practices.
Preferred Qualifications:
- Master’s degree in human resources or related field.
- Recent successful experience with a hybrid (office/remote) workforce.
- Current SHRM membership with an active PHR or SPHR
- Recent experience as a Human Resources Business Partner in an inbound/outbound contact or processing center with a strong focus on soft sales and customer service.
- Experience partnering with senior leadership to drive Human Resources initiatives.
EEO:
Veteran Benefits Guide (VBG) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), gender (including gender identity and gender expression) genetic characteristic, sexual orientation, registered domestic partner status, age, military or veteran status, hairstyle or hair texture, reproductive health decision making, or any other characteristic protected by federal, state, or local laws.
