Current jobs related to Desk Clerk - San Pablo - Hope Solutions

  • Desk Clerk

    1 week ago

    San Francisco, California, United States The John Stewart Company Full time

    Job SummaryThe John Stewart Company is seeking a highly organized and detail-oriented Desk Clerk to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our residents, visitors, and staff.Key ResponsibilitiesAnswer and direct phone calls, take messages, and make emergency calls as...

  • Desk Clerk

    3 weeks ago

    San Francisco, California, United States The John Stewart Company Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Desk Clerk to join our team at The John Stewart Company. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our residents, visitors, and staff.Key ResponsibilitiesMonitor building traffic and communicate with tenants, visitors, and...

  • Desk Clerk

    1 week ago

    San Francisco, California, United States The John Stewart Company Full time

    Job SummaryThe John Stewart Company is seeking a highly organized and detail-oriented Desk Clerk to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to our residents and visitors, while maintaining a safe and secure environment.Key ResponsibilitiesAnswer and direct phone calls, take...

  • Front Desk Clerk

    5 months ago

    San Jose, United States Salvationarmytucson Full time

    ** Front Desk Clerk** **Job Category****:** Administrative & Clerical **Requisition Number****:** FRONT006050 Showing 1 location **Job Details** **Description** **The Salvation Army Mission Statement** The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is...

  • Desk Clerk

    2 weeks ago

    San Francisco, California, United States The John Stewart Company Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Desk Clerk to join our team at The John Stewart Company. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our residents, visitors, and staff.Key ResponsibilitiesMonitor building traffic and communicate with tenants, visitors, and...

  • Desk Clerk

    1 week ago

    San Francisco, California, United States Chinatown Community Dev Center Full time

    Job Title: Desk ClerkJob Summary: The Chinatown Community Development Center is seeking a highly motivated and detail-oriented Desk Clerk to maintain the safety and security of our building. This role involves interacting with staff, tenants, vendors, law enforcement, and visitors in compliance with Property Management Policy and House Rules.Key...

  • Desk Clerk

    2 weeks ago

    San Francisco, California, United States The John Stewart Company Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Desk Clerk to join our team at The John Stewart Company. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our residents, visitors, and staff.Key ResponsibilitiesMonitor building traffic and communicate with tenants, visitors, and...

  • Desk Clerk

    3 weeks ago

    San Francisco, California, United States The John Stewart Company Full time

    Job Title: Desk ClerkWe are seeking a highly organized and detail-oriented Desk Clerk to join our team at The John Stewart Company. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our residents, visitors, and staff.Key Responsibilities:Monitor and manage building traffic, ensuring a safe and...

  • Desk Clerk

    1 month ago

    San Francisco, California, United States The John Stewart Company Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Desk Clerk to join our team at The John Stewart Company. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our residents, visitors, and staff.Key ResponsibilitiesMonitor building traffic and communicate with tenants, visitors, and...

  • Desk Clerk

    1 week ago

    San Francisco, California, United States Chinatown Community Development Center Full time

    Job Title: Desk ClerkJob Summary: The Desk Clerk is a key member of our team, responsible for maintaining the safety and security of our building for all tenants. This role involves extensive interaction with staff, tenants, vendors, law enforcement, and visitors in compliance with our Property Management Policy and House Rules.Key Responsibilities:Sign-in...

  • Desk Clerk

    2 weeks ago

    San Francisco, California, United States The John Stewart Company Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Desk Clerk to join our team at The John Stewart Company. As a key member of our housing management team, you will be responsible for providing exceptional customer service to our residents and visitors.Key ResponsibilitiesMonitor building traffic and communicate with tenants, visitors, and...

  • Resident Desk Clerk Assistant

    3 weeks ago

    San Jose, California, United States LHH Recruitment Solutions Full time

    Job Title: Resident Desk ClerkLHH Recruitment Solutions is seeking a highly skilled and compassionate Resident Desk Clerk to join our team at a nonprofit client located in San Jose. This contract opportunity will be 100% onsite, with both full-time and part-time shifts available.Job Summary:The Resident Desk Clerk will be responsible for providing...

  • Front Desk Clerk

    3 months ago

    San Francisco, United States UCSF Benioff Children's Hospital Full time

    Under the general supervision of the Ambulatory Care Nurse Manager, the Blank Asst 2 will be responsible for providing ongoing administrative support to the Renal Outpatient Dialysis Center, within the scope of data collection and patient medical rec Clerk, Front Desk, Medical Assistant, Skills, Nurse Manager, Healthcare

  • Desk Clerk

    1 month ago

    San Francisco, California, United States The John Stewart Company Full time

    Job SummaryThe John Stewart Company is seeking a highly skilled and detail-oriented Desk Clerk to join our team. As a key member of our housing management team, you will be responsible for providing exceptional customer service to our residents and visitors.Key ResponsibilitiesMonitor traffic in and out of the building, ensuring a safe and secure environment...

  • Front Desk Clerk

    4 days ago

    San Benito, United States Equity LifeStyle Properties Full time

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in San Benito, Texas. What you'll do: Our Front Desk Clerks at Fun N Sun RV Resort - San Benito, Tx provide exceptional customer service to facilitate excellent and...

  • Front Desk Clerk

    3 weeks ago

    San Diego, United States Concord Hospitality Full time

    Description Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If...

  • Front Desk Clerk

    4 weeks ago

    San Francisco, California, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Marriott International Inc. As a Front Desk Clerk, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling guest inquiries, and resolving any issues that may arise.Key...

  • Desk Clerk

    2 weeks ago

    San Francisco, California, United States Chinatown Community Dev Center Full time

    Job SummaryThe Chinatown Community Development Center is seeking a highly motivated and detail-oriented Desk Clerk to join our team. As a key member of our front desk team, you will be responsible for maintaining the safety and security of our building, ensuring a positive experience for our tenants, staff, and visitors.This is a full-time, non-exempt...

  • Desk Clerk

    1 week ago

    San Francisco, California, United States Mercy Housing Full time

    Job Summary:The successful Desk Clerk will provide exceptional customer service to residents, ensuring a positive experience in our community. This role involves monitoring traffic in and out of the building, providing security, and communicating with authorities as needed. We encourage candidates with lived experience to apply.Key...

  • Desk Clerk-Swing Position

    1 month ago

    San Jose, California, United States Abode Services Full time

    About the RoleThe Desk Clerk is a critical member of our team, responsible for ensuring the security and smooth operation of our Pedro site in San Jose, CA. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesMonitor and record daily common...

Desk Clerk

4 months ago

San Pablo, United States Hope Solutions Full time
Job DescriptionJob DescriptionSalary: $18 to $22 Hourly

    


Desk Clerk

 

ABOUT US

 

Founded in 1991, Hope Solutions, formerly Contra Costa Interfaith Housing, is a vibrant and socially responsive non-profit agency that provides permanent housing and vital support services to over 2,000 homeless or at-risk families and individuals in Contra Costa County. Over 40 faith-based communities support our work, although there are no religious requirements or affiliations to receive services.

 

Are you seeking a new role that fully utilizes your talents and potential—while helping to make the world a better place? If so, please read on

 

What are you passionate about?

 

At Hope Solutions—we envision a world in which everyone has a place to call home and the support of a strong community so that they can live with dignity and reach their full potential. We strive to be inclusive and responsive to community needs. We are committed to excellence and accomplish our work with integrity, respect, compassion, and humility.

 

Hope Solution's mission is to heal the effects of poverty and homelessness by providing permanent housing and vital support services to highly vulnerable families and individuals.

 

Could our mission be your mission?

 

Learn more about us @ hopesolutions.org 

 

TEAM SNAPSHOT

 

We're adding to our team of passionate folks—who are on a mission to help make the lives of others better—through services and support that lead to a higher quality of life for our clients. 

 

We'd like to learn more about you—apply for the role What's our team like? 

 

Here's a snapshot of some of the folks at Hope Solutions who help advance our vision to achieve—secure housing and the dignity of self-sufficiency for the homeless and at-risk families and individuals in Contra Costa County.

 

A FEW OF US...

 

Deanne—Chief Executive Officer—Resides with her husband and three children. Enjoys hiking, camping, reading, cooking, and cheering at her kids' games.


Alex—Chief Operating Officer—Lives with his wife, son, and dog (and loves when the grandkids visit). MSW and macro social worker who enjoys reading, baseball (Go Giants), cooking, hiking, jazz, and family time.


Christina—Chief Financial Officer—Resides with her husband, son, two daughters, and their dog. MPA, Non-Profit Graduate Certificate, and 20+ years in finance; enjoys traveling and family time.


Beth—Director of Clinical and Support Services—Resides with her sister and son. Licensed psychologist with 30+ years working with children and families; enjoys singing, cooking, gardening, and traveling.


Bill—Director of Properties and Support Services—Resides with his partner. Licensed Marriage and Family Therapist with 25+ years’ experience working with underserved populations, specialized training in somatic psychotherapy and end-of-life care; enjoys reading, gardening, and meditation.


Cayla—Director of Evaluation and Learning —Resides with her husband and children. MBA in Business Analytics that thrives on spreadsheet analysis, dashboard creation, and reading.


Debbie—Director of Development and External Relations—Resides with her husband, two teenagers, and a rescue mutt. Leads external relations and development with 20+ years in marketing and communications.


Iesha—Director of Re-Entry Housing and Services—Resides with her husband, daughter, son, dog, and cat. Enjoys reading, painting, and listening to vinyl records; big fan of baseball (Go A’s), basketball (Go Celtics), and football; strong background in workforce development and social enterprise.


Jasmine—Consulting Director of Strategic Initiatives—Resides with her husband, three children, and three dogs. MS in Organizational Leadership and Innovation; co-convener of the Multi-faith ACTION Coalition and board member.


Kristina—Director of Human Resources—Resides with her spouse, child, and French Bulldogs. 20+ years in leadership, operations, and people management; Bachelor's in Business Administration, SHRM-SCP certified; enjoys family time, lifting weights, indoor cycling, hiking, and laughter.


Mashal—Director of Housing & Support Services—Resides in the Bay Area. Daughter of Afghan refugees; enjoys weekends with her son, concerts, reading, and Sonoma Coast drives; former Program Manager for housing and care for chronically homeless adults with AIDS/HIV; co-chair for Hope Solutions' DEIB Committee and board member.


Tanya—Director of Rapid Re-Housing and Navigation—Resides with her husband, daughter, and two sons. Master's in Counseling Psychology with 15+ years serving underserved populations; enjoys music, comedy, movies, exercising, and basketball.

 

WHO WE ARE LOOKING FOR:

 

As a Desk Clerk under the guidance of the Properties & Services Manager, you will play a pivotal role in maintaining smooth operations within an affordable housing facility. Your responsibilities will include welcoming residents and guests, managing check-ins and check-outs, handling inquiries, and providing exceptional customer service.

 

Additionally, you will assist in maintaining accurate records, coordinating with other staff members to ensure efficient communication, and promptly addressing any issues or concerns. Your attention to detail, friendly demeanor, and ability to multitask will contribute to creating a positive and welcoming environment for all residents and visitors.


Supervisory Responsibility:  None  


WHAT WILL YOU DO:

 

Resident Support:

  • Maintain familiarity with all residents of El Portal Place.
  • Collaborate closely with all supportive staff connected to residents to support residents to overcome issues that may place them at risk for eviction, including but not limited to: behavioral issues, mental health problems, or physical limitations that affect their ability to abide by lease agreements/rules of residency.
  • Encourage all residents to take advantage of the services and programs available to them.
  • Maintain awareness of culturally diverse consumer populations and perform duties with a trauma-informed approach and attention to residents' cultural needs.

 

Facility & Visitor Management:

  • Keep an accurate log of all visitors to the building by recording names and assuring visitors sign in and out.
  • Answer telephones and take accurate messages.
  • Convey accurate information to team members and/or appropriate authorities, as necessary.
  • Conduct patrols of the building according to a schedule outlined by the Properties & Services Manager and other supervisory staff.
  • Ensure that doors and gates are closed and locked.
  • Respond to emergency situations by calling the appropriate emergency service (i.e., police, fire department, ambulance, paramedics).
  • Enforce building policies and house rules.
  • Keep lobby areas clean and neat.
  • Monitor parking areas and enforce the policy.
  • Inform the Properties & Services Manager, team members, and/or on-call Property Manager of any unusual activity in a timely manner.
  • Enforce the complex's no-loitering policy.
  • Manage resident complaints and issues.
  • Perform other related duties that the Properties & Services Manager and other supervisory staff may request.

 

Cultural Responsiveness:

  • Awareness of and aptitude to understand, respect, and adapt to cultural and identity-based differences within group environments appropriately and effectively.
  • Knowledge of and commitment to concepts and issues tied to social justice, diversity, equity, and inclusion and belonging.
  • Experience fostering and reinforcing an environment that values unique experiences, cultures, personal humility and authenticity backgrounds, and goals.
  • Participate in and complete our new employee onboarding process, which includes reading and discussing a short chapter in the book, The Color of Law.
  • Review and commit to our Diversity, Inclusion, Equity, and Belonging Commitment.

 

Organizational/Administrative Responsibilities:

  • Professionally represent Hope Solutions in all circumstances.
  • Comply with policies, procedures, standards of practice, and outcome requirements for the program.
  • Comply with all legal/ethical professional guidelines for maintaining consumer confidentiality, adhering to HIPAA guidelines, protecting consumer rights, advocating on clients’ behalf, and assuring consumer safety.
  • Comply with all local, state, and federal regulations as well as with Hope Solutions policies and procedures.
  • Maintain knowledge of and compliance with Fair Housing regulations.
  • Update the Properties & Services Manager, Director of Property & Support Services, and the Finance department on financial matters regarding monies received and spent for maintenance, repair/rehabilitation, insurance claims, and reports.
  • Attend all required meetings, including but not limited to Solutions staff meetings, Team meetings, consumer case conferences, and required training.
  • Attend program development meetings as required.
  • Interface and integrate efficiently with Hope Solutions management, service providers, and residents.
  • Complete required personnel-related paperwork and complete expenditure reports for food supplies, petty cash expenses, and/or mileage in a timely and accurate manner.
  • On-call, after-hours, and backup work will be required.
  • Other duties as assigned.


Position Qualifications:

  • Knowledge of and belief in “Housing First” philosophy and strategies.
  • Passion for and demonstrated experience successfully supporting vulnerable populations, especially homeless individuals with mental disabilities.
  • Experience with and/or interest in handling light maintenance skills is strongly preferred.
  • AA or AS degree in a field applicable to property/facility management and/or a high school diploma plus a minimum of 3 years' experience in property/facility management.
  • Bi-lingual in English/Spanish is a plus.
  • Outstanding written and verbal communication skills.
  • Computer proficiency in the use of Microsoft and database applications.
  • Must have an operational vehicle, auto insurance, valid California driver’s license, and be willing to drive for work.
  • Must pass LiveScan screening and TB test.
  • Salary contingent upon skill and experience.


Physical Qualifications:

  • Must be able to walk, climb stairs, and enter/exit the facility to manage the premises.
  • Must be able to work in a desk setting for up to 8 hours at a time to manage resident and visitor traffic in and out of the premises.
  • Office setting activities are required, such as reading the fine print on documents and/or visitor identification, monitoring security cameras, typing on a laptop/computer to respond to emails, entering case notes into a database, and copying/faxing forms and documents on a copy machine.
  • Occasionally must be able to lift and carry objects weighing up to 25 pounds, including files, holiday gifts, and food donations.
  • Ability to drive an automobile and transport oneself, including driving at night.

 

Compensation & Benefits:

  • Flexible, dynamic work environment
  • 100% premium paid for employee Kaiser health and dental care.
  • Matched 403b retirement savings.
  • 11 paid holidays, plus 3 floating holidays.
  • Ability to accrue 2-4 weeks' vacation depending on tenure.
  • Life insurance and Employee Assistance Program.

 

We are an equal-opportunity employer. If you're a good fit, we want to meet you

 

* Please be advised that we are unable to provide sponsorship for this position. The nature of the work at Hope Solutions does not qualify us to support sponsorship. Only candidates authorized to work in the USA without the need for sponsorship will be considered.