Operations Supervisor

3 weeks ago

Gloucester City, United States Wonderful Citrus Full time
Job DescriptionJob DescriptionCompany Description

Wonderful Citrus is America's largest integrated grower, shipper and packer of fresh citrus, including clementine/mandarin, navel and Valencia oranges; lemons; limes; grapefruits; and other citrus varieties. Wonderful Citrus owns, cultivates and harvests more than 58,000 acres of fresh citrus and ships around the world each year to ensure a year-round supply. Our citrus can be found in all channels of distribution, with our consumer brands most visible in the produce department of grocery stores across America under the flagship consumer brands of Wonderful Halos mandarins and Wonderful Sweet Scarletts Texas Red grapefruit.

Job Description

Overview:

The Operations Supervisor is responsible for understanding all aspects of the Packing House operations from the time the fruit is received, processed, and finally shipped. This role is expected to develop individuals and teams to solve operational issues and motivate team members to achieve performance targets. The ideal candidate has experience within the agricultural industry, manufacturing operations, continuous improvement, and/or hands-on experience managing perishable products. Candidates must be able to excel in a fast-paced environment.

 Here's what you'll do:

Responsibilities include but are not limited to:

  • Responsible for achieving, sustaining, and continuously improving personnel safety, food safety, quality, line effectiveness, equipment optimization, personnel development, and financial results
  • Responsible to maximize departmental production efficiencies while sustaining the highest of quality
  • Collaborates with upstream, downstream, and support departments in coordinating production activities to meet operational and business goals
  • Make timely and appropriate operational decisions based on multiple and varying factors (safety, time, fruit, staffing, budget, equipment, etc.)
  • Maintain an 80% floor presence and 20% administrative focus

Production:

  • Achieve production goals by maximizing Pack/Pre-Sort efficiency, fruit utilization and reducing product holds and customer claims
  • Plan and manage the day-to-day head count and staffing requirements by considering operational requirements and labor costs
  • Generate accurate production reports and analysis-based production rates and statistics
  • Ensure team adherence and continuous improvement of all established operational procedures (i.e. shift start-up, production run, handoff, shutdown and cleaning)
  • Manage the maintenance, cleaning, and operation of multiple types of manufacturing and packing equipment
  • Identify, develop, and support continuous improvement opportunities
  • Manage seamless transitions between one production shift to another

Logistics:

  • Ensure monitoring of, and adherence to, strategic FIFO and WMS inventory functionality across facility and within outside storage facilities
  • Manage day-to-day inventory systems, processes, and procedures to ensure achievement of key business results
  • Report daily inventories and FIFO position, exceptions, and outages; determine root causes and implement corrective actions
  • Coordinate inventory movement and storage across facilities; including external storage, as necessary
Qualifications

Here's what you'll bring to the table:

  • Bachelor's degree in Engineering, Industrial Manufacturing, Business Management, or related field is desired, or equivalent managerial experience in a manufacturing environment
  • Minimum 5 years of experience leading teams at exempt level, fast-paced, food manufacturing environment preferred
  • High level written and verbal communication as well as interpersonal skills
  • Experience leading in a collaborative team environment that includes shared responsibilities, establishing and maintaining good working relationships with others to support team and company objectives
  • Proven ability to empower the workforce and build strong teams through developing, evaluating, training, coaching and succession planning
  • Ability to communicate fluently in English; verbally and written. Conversational Spanish is required
  • Must be able to perform basic arithmetic and algebraic functions -- knowledge of statistical analysis methods desired
  • Must be able to troubleshoot equipment/process problems, propose, and implement solutions.
  • Experience with Oracle and Microsoft Office with advanced knowledge of Excel (pivot tables, formulas, charts, and graphs) is desired
  • Ability to work on a day or night shift with a flexible schedule that often includes weekends and holidays
  • Excellent organizational skills, ability to prioritize tasks and meet constant deadlines with strong attention to detail and quality control
  • Detail-oriented, highly organized, and committed to delivering superior results
  • Ability to work in a team environment where honest communication, a positive attitude, engagement, and personal accountability is expected
  • Operational knowledge of food safety standards, regulations and compliance, OSHA, technical certifications and training, along with food manufacturing experience
  • Ability to empower the workforce and build strong teams through developing, evaluating, training, coaching and succession planning
  • Proven ability to deliver performance measures directly related to the business and competence to hold people accountable to such
  • Excellent customer service focus and results oriented


Additional Information

Wonderful's dedication to you:

  • Competitive benefits package including Medical, Vision, Dental, 401k
  • Continued training and generous Education Reimbursement Program
  • Paid sick, vacation and holiday time
  • Wonderful Giving (www.wonderfulgiving.com) -- allowing you to donate company money to a cause of your choice

Why Choose Wonderful?

Wonderful Citrus is part of The Wonderful Company, a privately held $6 billion global company dedicated to harvesting health and happiness around the world. Its iconic brands include FIJI Water, POM Wonderful, Wonderful Pistachios, Wonderful Halos, Wonderful Seedless Lemons, Teleflora, and JUSTIN and Lewis Cellars wines. The Wonderful Company’s connection to consumers has health at its heart and giving back in its DNA. 

To learn more about The Wonderful Company, its products, and its core values, please visit wonderful.com, or follow The Wonderful Company on LinkedIn, Facebook, and Instagram. To learn more about the company’s corporate social responsibility impact, visit csr.wonderful.com. 

Wonderful Citrus and The Wonderful Company is an Equal Opportunity Employer and with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

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