Operations Supervisor

2 weeks ago

Oregon City, Oregon, United States McDonald's Full time

EXCITED FOR A REWARDING CAREER PATH?

JOIN OUR TEAM TODAY AND ENJOY THESE FANTASTIC BENEFITS AND MORE:
  • Flexible scheduling: options for full or part-time shifts across all timeframes
  • Complimentary and discounted meals
  • FREE College: Achieve your Associate's or Bachelor's Degree through our partner institution, Colorado Technical University, at no cost. Plus, receive a complimentary laptop to keep
  • Tuition assistance of up to $3,000 annually at any accredited institution
  • GED completion programs
  • Spanish to English language courses
  • Additionally, FREE Career Counseling, English classes, and Online High School programs
Position Overview:

Supervisors oversee shifts on a weekly basis, ensuring that customers receive a swift, precise, and friendly experience during every visit. Some supervisors also manage specific Departments. Responsibilities may include overseeing designated systems such as Training, Food Safety, and Inventory Management, establishing objectives, assigning tasks to team members, monitoring progress, and reporting outcomes back to the team and other supervisors.

The Guest Service Operations Supervisor's duties may involve ensuring that crew members and supervisors provide an exceptional customer experience, that promotional activities are executed effectively, and that all service personnel are trained in service protocols. Additionally, they ensure that the Front Counter, McCafé, and Drive-Thru areas are organized for optimal service delivery.

The Kitchen Operations Supervisor's responsibilities may include guaranteeing that the establishment serves high-quality food promptly, that food safety standards are maintained, that food costs are managed efficiently, and that all kitchen staff are trained in production protocols, including new menu items.

The People Operations Supervisor's responsibilities may encompass ensuring that the establishment recruits qualified team members, trains them effectively, and schedules them to meet sales and profit objectives. This supervisor also ensures that team members start off positively and that they are recognized and motivated throughout their employment.

Prior managerial experience is essential, preferably in a restaurant, retail, or hospitality setting. We seek enthusiastic team players with adaptable schedules who enjoy a dynamic work environment, possessing the passion to thrive in the famously fast-paced McDonald's atmosphere. Candidates must be at least 18 years old to assume a managerial role in our establishments.

Additional Information:

In addition to competitive compensation, an Operations Supervisor at a McDonald's location is eligible for remarkable benefits, including:

• Paid time off

• Educational opportunities through Archways to Opportunity, including pathways to earn a College or High School degree at no cost, college tuition assistance, and English as a second language classes

• Medical, dental, and vision insurance

• Short- and Long-Term Disability, life, and accident insurance

• 401K retirement savings plan with employer contributions

This job posting provides insight into the experience of working in a McDonald's establishment, but it does not encompass the entire job description. Employees in a McDonald's restaurant engage in various tasks daily, including those listed here and beyond.

Qualifications:
  • A passion for hospitality
  • Attention to detail and accuracy
  • Ability to maintain a flexible schedule
  • A commitment to teamwork
  • Strong verbal and written communication skills are essential
  • Previous managerial experience
Company Overview:
McDonald's believes that a job is an opportunity to learn, grow, and succeed. That's why a position at your local McDonald's not only accommodates your schedule but also provides daily support through world-class training, high school completion programs, college tuition assistance, and more. These opportunities are available at participating locations and will help you develop into a leader.

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