Guest services

1 month ago


Crystal River, United States Hidden Lakes RV Resort LLC Full time
Job DescriptionJob Description

Sweet Citrus Acres, Crystal River, FL, is seeking Guest Services Specialist. This position is responsible for providing high-level customer service to resort guests. Primary duties include assisting guests with reservations, answering guests' questions, and coordinating services with other departments. The desired candidate will have attention to detail and a warm welcoming demeanor.

Essential Job Duties

  • Assists guests with reservations and check-outs.

  • Processes current and future reservations, departures, and payments.

  • Supports resort guests with front desk services that include answering guest questions, addressing guest housekeeping and maintenance requests, and handling of guest mail and packages.

Requirements

  • 2 years of Guest Services experience

  • Strong customer service skills

  • Excellent communication and organizational skills

  • Professional appearance

  • Computer proficiency, including the internet, Google suite

  • Availability to work on weekends, evenings, and holidays.

Sweet Citrus Acres is a drug-free, equal-opportunity employer.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

  • 401 K

  • Dental Insurance

  • Health insurance

  • Life insurance

  • Paid time off after one year

  • Vision insurance

Schedule:

  • Day shift

  • Evening shift

  • Must be available on weekends

Work setting:

  • In-person

Experience:

  • Guest services: 2 years (Preferred)


Work Location: In person


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