See more Collapse

eCommerce Customer Service Representative

1 month ago

Cleveland, United States Goodwill Industries of Gr. Cleveland & East Central Ohio Full time
Job DescriptionJob Description

Goodwill Industries of Greater Cleveland & East Central Ohio is hiring customer service associates for our eCommerce team at our Cleveland warehouse.

As part of Goodwill's eCommerce operation, you will be part of a fast-growing team dedicated to maximizing the value of our donations. Our team supports Goodwill's job skills training and employment services mission by identifying valuables and selling them online.

As a customer service representative, you must have computer skills and the ability to respond to customers inquiries through email.

Essential Functions

  • Respond to customer inquiries in a timely and customer-centric fashion
  • Update online listings with additional information for our customers as needed
  • Answer phone calls from customers and outside vendors
  • Authorize refunds to customers following guidelines provided by eCommerce management
  • File shipping claims with shipping carriers as needed
  • Prepare orders for local pickup customers
  • Other duties as assigned

If you're interested in working in our eCommerce department, please apply so we can contact you

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.



Job Posted by ApplicantPro

We have other current jobs related to this field that you can find below

  • Cleveland - eCommerce Customer Service Representative

    1 month ago

    Cleveland, United States Goodwill Industries of Gr. Cleveland & East Central Ohio Full time

    Goodwill Industries of Greater Cleveland & East Central Ohio is hiring customer service associates for our eCommerce team at our Cleveland warehouse. As part of Goodwill's eCommerce operation, you will be part of a fast-growing team dedicated to maximizing the value of our donations. Our team supports Goodwill's job skills training and employment services...

  • eCommerce Customer Service Representative

    1 month ago

    Cleveland, United States Goodwillgoodskills Full time

    Goodwill Industries of Greater Cleveland & East Central Ohio is currently hiring customer service representatives for our eCommerce department. As part of Goodwill's eCommerce operation, you will be part of a fast-growing team dedicated to maximizing the value of our donations. Our team supports Goodwill's mission of job skills training and employment...

  • Customer Service Representative

    2 weeks ago

    Cleveland, United States Eastridge Full time

    Job DescriptionJob DescriptionEastridge Workforce Solutions is hiring a Customer Service Representative for a company thatdesigns and supplies head protection systems. Shift M-F, 8 a.m.–5 p.m. For immediate consideration, apply today.Summary:The Customer Service Representative is responsible for providing effective customer service to all Team Wendy...

  • Director of eCommerce

    1 month ago

    Cleveland, United States Savant Full time

    Company Description Savant Systems, Inc., a recognized leader in home control and automation, is one of the fastest-growing smart home companies in the luxury and mid-markets. Its powerful Pro technology brings climate, lighting, entertainment, security and energy together in a single, award winning application interface for homeowners. GE Lighting, a Savant...

  • Director of eCommerce

    1 month ago

    East Cleveland, United States Savant Full time

    Company Description Savant Systems, Inc., a recognized leader in home control and automation, is one of the fastest-growing smart home companies in the luxury and mid-markets. Its powerful Pro technology brings climate, lighting, entertainment, security and energy together in a single, award winning application interface for homeowners. GE Lighting, a Savant...

  • Associate, eCommerce Category Merchant

    1 week ago

    Cleveland, United States Joann Full time

    SUMMARYJOB DUTIESAchieve online Financial Metrics for designated categories by suggesting online assortment, presentation and fulfillment strategies, including exclusive business opportunities to grow online product offering beyond shared assortment with JOANN stores to the eCommerce Category Merchant and store buying team.Develop and execute the online...

  • eCommerce Assistant Manager

    1 month ago

    Cleveland, United States Goodwillgoodskills Full time

    **eCommerce Assistant Manager - Cleveland, OH** * 02-Mar-2022 to 01-May-2022 (EST) * Retail * Cleveland, OH, USA * Hourly * Full Time *Medical, Dental, Vision, Life Insurance, Paid Time Off, Disability and Retirement benefits.* Come join our fun, flexible, and fast-paced team at Goodwill Industries of Greater Cleveland & East Central Ohio! We are...

  • Customer Service Representative

    4 weeks ago

    Cleveland, United States The Waterworks Full time

    Do you have Mad Customer Service Skills? The Plumbing Source is looking for a top notch Customer Service Representative to keep our Plumbing technicians rolling and our customers happy! This is a great place to learn and grow. We are looking for a Cu Customer Service Representative, Customer Service, Representative, Retail, Plumbing

  • Customer Service Representative

    2 weeks ago

    Cleveland, United States Habegger Full time

    Customer Service Representative **Customer Service Representative** Akron, OH **description** The Habegger Corporation is currently seeking a Customer Service Representative that is responsible, organized, and customer service oriented. As a CSR, you will be the face of Habegger for customer order fulfillment and interfacing via phone, email, and in person....

  • Customer Service Representative

    4 weeks ago

    Cleveland, United States Five-S Group Full time

    Job location Customer Service Representative Customer Service Representative **Job location** ** Job location** America/Caribbean, USA, Ohio, Cleveland, OH ** City and Zip code** Cleveland, 44105 **Job details** ** Job title** Customer Service Representative ** Job type** Permanent position ** Job content** This position offers excellent health benefits, 6%...

  • Customer Service Representative

    1 month ago

    Cleveland, United States Trescal Full time

    **Customer Service Representative** **Job Description** Job Title Customer Service Representative Location Cleveland - Cleveland, OH US (Primary) Job Type Full-time Education High School Career Level Experienced (Non-Manager) Category Customer Service Job Ad **Trescal** is a growing company, looking for new talent to join our organization! We are the...

  • Customer Service Representative

    2 weeks ago

    Cleveland, United States Universal Energy Solutions Full time

    Job DescriptionJob DescriptionUniversal Energy Solutions is a leading player in the energy industry, specializing in providing sustainable energy solutions. We are currently looking for a dedicated and customer-centric Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, ensuring that...

  • Customer Service Representative

    4 weeks ago

    Cleveland, United States Universal Energy Solutions Full time

    Universal Energy Solutions is a reputable company in the energy industry, specializing in providing sustainable energy solutions. We are currently looking for a dedicated and customer-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our valued customers, ensuring...

  • Customer Service Representative

    1 month ago

    Cleveland, United States Universal Energy Solutions Full time

    Job DescriptionJob DescriptionUniversal Energy Solutions is a reputable company in the energy industry, specializing in providing sustainable energy solutions. We are currently looking for a dedicated and customer-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our...

  • Customer Service Representative

    2 months ago

    Cleveland, United States Universal Energy Solutions Full time

    Universal Energy Solutions is a leading provider of sustainable energy solutions, and we are currently seeking a dedicated and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will play a crucial role in ensuring the satisfaction and loyalty of our valued customers. You will be responsible for assisting...

  • Customer Service Representative

    2 months ago

    Cleveland, United States Universal Energy Solutions Full time

    Universal Energy Solutions is a leading provider of sustainable energy solutions, and we are currently seeking a dedicated and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will play a crucial role in ensuring the satisfaction and loyalty of our valued customers. You will be responsible for assisting...

  • Customer Service Representative

    2 months ago

    Cleveland, United States Universal Energy Solutions Full time

    Universal Energy Solutions is a leading provider of sustainable energy solutions, and we are currently seeking a dedicated and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will play a crucial role in ensuring the satisfaction and loyalty of our valued customers. You will be responsible for assisting...

  • Retail eCommerce Associate

    4 weeks ago

    Cleveland, United States Goodwill Industries of Gr. Cleveland & East Central Ohio Full time

    Goodwill Industries of Greater Cleveland and East Central Ohio is hiring for our growing eCommerce team at our East Cleveland warehouse. As part of Goodwill's eCommerce operation, you will be part of a fast-growing team dedicated to maximizing the value of our donations. Our team supports Goodwill's mission of job skills training and employment services by...

  • Customer Service Representative

    4 weeks ago

    Cleveland, United States Marvin Full time

    ** Customer Service Representative** **Job Category****:** Retail **Requisition Number****:** CUSTO003530 Showing 1 location **Job Details** **Description** Infinity from Marvin is a progressive company bringing a new generation of exceptional products to homeowners in need of window and door replacement. From product design to providing replacement...

  • Customer Service Representative

    1 month ago

    Cleveland, United States D & S CUSTOM VAN, INC. Full time

    Customer Service Representative **Customer Service Representative** **Location** Mentor, Ohio **Description** The Customer Service Representative (CSR) is vital to the flow of information within each of our collision centers. This position is responsible for handling incoming phone calls, greeting customers, and assisting the collision center staff with...