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Field Service Technician

5 months ago

Livermore, United States Frank Olsen Company Full time
Job DescriptionJob Description

The Frank Olsen Company is committed to excellence in customer sales and support. Family-owned for over 35 years in Northern California, we maintain recognition as the pre-eminent manufacturer's representative in the industry with our professional attitude, creative problem solving and reliable communication. With pride, we offer value-added services, products and resources in the municipal valve marketplace, continuing to evolve and grow without compromising the personal attention our customers expect. We are actively seeking qualified candidates to join our field services team.

Position Responsibilities:

  • Install and repair valves, actuators pumps and controls in the field
  • Create reports of the customers they serviced that day
  • Perform duties in confined spaces
  • Follow all of the company's procedures
  • Demonstrate and train customers on how to use the equipment
  • Troubleshoot any problems the customers are having
  • Meet all of the appointments on a given day
  • Respond quickly to customer problems
  • Advise customers on the equipment
  • Make equipment recommendations to customers

Qualifications:

  • Minimum age requirement 18+
  • Minimum 2 years of experience troubleshooting and repairing valves, actuators, pumps and controls is not required but is a plus
  • Proficient with Microsoft office programs; MS word, Excel, PowerPoint
  • Basic electrical controls and motors knowledge
  • Strong written and verbal communication skills
  • Ability to remain professional and courteous with customers at times
  • Must be available to work occasional nights, holidays, and weekends
  • Travel out of state during road jobs is required on occasion
  • Valid driver's license and a good driving record


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