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Robotic Service Technician

2 months ago

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Job Overview

Mistral, Inc. is on the lookout for a skilled Robotic Service Technician to join our dedicated team. As a prominent member of the Mistral Group, we are committed to delivering innovative solutions that bridge operational gaps in the Defense and Law Enforcement sectors.

Location: Nottingham, Maryland
Employment Type: Full-time, in-office with some travel required.

Key Responsibilities

The successful candidate will be responsible for:

  • Acting as the primary technical authority on robotic systems, fostering strong relationships with partners and clients.
  • Building and maintaining an extensive knowledge base of robotic technologies and services, keeping up with industry advancements.
  • Providing comprehensive training to operators and technicians on the supported robotic systems.
  • Diagnosing and resolving technical issues swiftly to minimize client downtime.
  • Collaborating with Engineering and Marketing teams to enhance product design and development.
  • Participating in product testing and offering constructive feedback to improve usability and features.
  • Creating accurate and user-friendly technical manuals and training materials.
  • Representing the company at trade shows and customer demonstrations, effectively showcasing product benefits.
  • Performing additional tasks as directed by management.
Qualifications

Preferred qualifications include:

  • A background in robotics or electronics.
  • Possession of an FAA 107 pilot certification or the willingness to obtain one.
About Mistral, Inc.

Mistral, Inc. is part of the Mistral Group, a collective of independent companies dedicated to providing practical and innovative solutions in various global markets, particularly in Defense and Law Enforcement.