Development Operations Coordinator

1 month ago

Richmond, United States CARITAS Full time
Job DescriptionJob Description

Development Operations Coordinator

About Us

CARITAS creates a safe space to heal and time to rebuild. Our five programs provide solutions for shelter, recovery services, workforce development, and the furniture bank.


Position Summary

Under the supervision of the Senior Manager of Grants & Strategic Funding, the Development Operations Coordinator provides key administrative support to CARITAS' fundraising and community engagement activities. This position is part of a dynamic and passionate team that is dedicated to helping advance its mission to create a safe space to heal and time to rebuild for people experiencing homelessness and/or addiction.

  • Responsible for gift processing and donor acknowledgements.
  • Maintains system policies and procedures that promote quality donor data and data integrity.
  • Ensure grant compliance by gathering and tracking documentation to fulfill grant requirements and support continued funding opportunities.
  • Support the Community Engagement Office by managing volunteer software, coordinating volunteer events, and accepting in kind-donations.
  • Provide support for department meetings and building tours by coordinating, scheduling, space reservation, materials, and follow-up.
  • Assist in the planning, coordination, and execution of fundraising events, to include logistics, vendor relations, volunteer coordination, and post-event follow-up.
  • Work with members of the development team to ensure all printed and marketing collateral is up-to-date and supplies remain in stock for department-wide use (brochures, flyers, thank you cards, etc.)

Qualifications

  • An interest and desire to work in human services to help lift people beyond their current circumstances.
  • Natural ability to build strong internal and external relationships.
  • Ability to prioritize multiple tasks and projects with grace and patience.
  • Demonstrates strong ethics, proactive problem solving, and a high level of professional integrity. Utilizes sound judgment to make independent decisions, quickly when needed.
  • Bachelor's Degree and at least 2 years professional experience is strongly preferred.
  • Proficiency with computers and software applications, including Microsoft Office, G-Suite, and social media will be crucial to success in this role.

Competencies

Must have reliable transportation and have knowledge of all federal, state and local compliance and safety regulations. The ability to work with contractors and outside suppliers and work well with CARITAS' client population are necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.


CARITAS Core Competencies

In addition to position specific competencies, there are core elements - knowledge, skills, and behaviors - that apply to all employees at every level:

  • Emotional Intelligence: Recognize and manage your emotions to build trusting relationships.
  • Belonging: Seek out and consider different perspectives, display empathy, and create a sense of community.
  • Hospitality: Display welcoming behaviors to clients, volunteers, fellow associates, and community.
  • Continuous Growth: Show curiosity, develop self, try new things, and practice what has already been learned.
  • Accountability/Focus: Set goals and hold self and others accountable for achieving results.
  • Communication: Create clarity through listening, speaking, and writing to reach a shared understanding.
  • Solution-Based Thinking: Think through problems with grace, focus on the solution rather than the problem, and help deliver proactive solutions to problems.

Work Environment

CARITAS Values: Achievement, Innovation, Integrity, Passion, Servant Leadership. The CARITAS culture reflects these values. Professional and timely communication is expected as well as an understanding of and appreciation for all the programs of CARITAS: Shelter, the Furniture Bank, Works, The Healing Place, and the Recovery Residences.


Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


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