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Housing Stabilization Case Manager

2 months ago

Harrisburg, United States YWCA of Greater Harrisburg Full time
Job DescriptionJob DescriptionThe YWCA Greater Harrisburg is seeking a full-time Housing Stabilization Case Manager. This position is responsible for implementing trauma-informed case management, advocacy, and supportive services and rental assistance for community-based housing participants who are or have been victims of human trafficking or youth at-risk for human trafficking.

Position Details: 
  • Hours: 37.5 hour work week; Monday-Friday 8am-4pm; some on-call as needed.
  • Pay rate $20/hr.
Successful Candidates Will Be:
  • Providing weekly case management services to program participants.
  • Developing housing stabilization specific goal plans in collaboration with program participants and monitoring progress.
  • Identifying barriers to service provision and housing stabilization and assisting participants with overcoming such barriers.
  • Utilizing trauma-informed and victim-centered service approaches
  • Provide information and education to program participants to understand the risks of human trafficking and tactics of traffickers.
  • Collecting client and service data and entering data timely into case management systems.
  • Maintaining accurate and timely case notes and client notes.  
  • Building and maintaining collaborative relationships with area landlords.
  • Support department crisis and shelter services including answering hotline calls, assessing walk-in client needs, providing medical/legal accompaniments, shelter intakes and general shelter support, and other crisis needs as identified.
  • Serve as on-call advocate for open shifts and holiday shifts as assigned. 

Position Requirements: 
  • A strong commitment to the YWCA Greater Harrisburg’s mission and values.
  • Bachelor’s degree in human services, social work, criminal justice or related field and previous experience serving children who have experienced trauma. Associates Degree and at least 3 years professional experience may be substituted.
  • Skilled in working with sensitive issues and commitment to respecting the confidentiality of program participants.
  • Demonstrated knowledge of Dauphin County resources and social/human service systems.
  • Demonstrated ability to work effectively as a team member and contribute positively to workplace.
  • Demonstrated problem-solving approach to concerns and challenges.
  • Strong time management and organizational skills.
  • Exceptional written and verbal communication skills and an ability to demonstrate professionalism and emotional intelligence.
  • Multilingual, bi-cultural individuals strongly encouraged to apply.
  • Must have reliable, personal transportation for travel throughout Dauphin County, driver’s license, insurance, and clean driver’s history.
  • Must be able to provide Child Abuse, State Police, and FBI clearances.
Our Awesome Benefits Include:
  • Medical, Dental, and Vision Insurance
  • Employee Assistance Program
  • Flexible Spending Account
  • Life Insurance
  • Generous PTO and Sick Time
  • Professional Development Assistance
  • Pension Retirement Plan
  • 11 Paid Holidays

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