Housing Stabilization Case Manager Position
4 weeks ago
The YWCA Greater Harrisburg is seeking a full-time Housing Stabilization Case Manager to implement trauma-informed case management, advocacy, and supportive services for community-based housing participants who are or have been victims of human trafficking or youth at-risk for human trafficking.
Key Responsibilities:
- Providing weekly case management services to program participants
- Developing housing stabilization specific goal plans in collaboration with program participants and monitoring progress
- Identifying barriers to service provision and housing stabilization and assisting participants with overcoming such barriers
- Utilizing trauma-informed and victim-centered service approaches
- Providing information and education to program participants to understand the risks of human trafficking and tactics of traffickers
- Collecting client and service data and entering data timely into case management systems
- Maintaining accurate and timely case notes and client notes
- Building and maintaining collaborative relationships with area landlords
Additional Responsibilities:
- Supporting department crisis and shelter services, including answering hotline calls, assessing walk-in client needs, providing medical/legal accompaniments, shelter intakes, and general shelter support
- Serving as an on-call advocate for open shifts and holiday shifts as assigned
Requirements:
- A strong commitment to the YWCA Greater Harrisburg's mission and values
- Bachelor's degree in human services, social work, criminal justice, or a related field, and previous experience serving children who have experienced trauma
- Associates degree and at least 3 years of professional experience may be substituted
- Skilled in working with sensitive issues and commitment to respecting the confidentiality of program participants
- Demonstrated knowledge of Dauphin County resources and social/human service systems
- Demonstrated ability to work effectively as a team member and contribute positively to the workplace
- Demonstrated problem-solving approach to concerns and challenges
- Strong time management and organizational skills
- Exceptional written and verbal communication skills and an ability to demonstrate professionalism and emotional intelligence
- Multilingual, bi-cultural individuals are strongly encouraged to apply
- Must have reliable, personal transportation for travel throughout Dauphin County, a driver's license, insurance, and a clean driver's history
- Must be able to provide Child Abuse, State Police, and FBI clearances
Benefits:
- Medical, dental, and vision insurance
- Employee Assistance Program
- Flexible Spending Account
- Life insurance
- Generous PTO and sick time
- Professional Development Assistance
- Pension Retirement Plan
- 11 paid holidays
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