Housing Stabilization Case Manager Position

4 weeks ago


Harrisburg, Pennsylvania, United States YWCA of Greater Harrisburg Full time

The YWCA Greater Harrisburg is seeking a full-time Housing Stabilization Case Manager to implement trauma-informed case management, advocacy, and supportive services for community-based housing participants who are or have been victims of human trafficking or youth at-risk for human trafficking.

Key Responsibilities:

  • Providing weekly case management services to program participants
  • Developing housing stabilization specific goal plans in collaboration with program participants and monitoring progress
  • Identifying barriers to service provision and housing stabilization and assisting participants with overcoming such barriers
  • Utilizing trauma-informed and victim-centered service approaches
  • Providing information and education to program participants to understand the risks of human trafficking and tactics of traffickers
  • Collecting client and service data and entering data timely into case management systems
  • Maintaining accurate and timely case notes and client notes
  • Building and maintaining collaborative relationships with area landlords

Additional Responsibilities:

  • Supporting department crisis and shelter services, including answering hotline calls, assessing walk-in client needs, providing medical/legal accompaniments, shelter intakes, and general shelter support
  • Serving as an on-call advocate for open shifts and holiday shifts as assigned

Requirements:

  • A strong commitment to the YWCA Greater Harrisburg's mission and values
  • Bachelor's degree in human services, social work, criminal justice, or a related field, and previous experience serving children who have experienced trauma
  • Associates degree and at least 3 years of professional experience may be substituted
  • Skilled in working with sensitive issues and commitment to respecting the confidentiality of program participants
  • Demonstrated knowledge of Dauphin County resources and social/human service systems
  • Demonstrated ability to work effectively as a team member and contribute positively to the workplace
  • Demonstrated problem-solving approach to concerns and challenges
  • Strong time management and organizational skills
  • Exceptional written and verbal communication skills and an ability to demonstrate professionalism and emotional intelligence
  • Multilingual, bi-cultural individuals are strongly encouraged to apply
  • Must have reliable, personal transportation for travel throughout Dauphin County, a driver's license, insurance, and a clean driver's history
  • Must be able to provide Child Abuse, State Police, and FBI clearances

Benefits:

  • Medical, dental, and vision insurance
  • Employee Assistance Program
  • Flexible Spending Account
  • Life insurance
  • Generous PTO and sick time
  • Professional Development Assistance
  • Pension Retirement Plan
  • 11 paid holidays


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