Housing Stabilization Case Manager
4 weeks ago
The YWCA Greater Harrisburg is seeking a full-time Housing Stabilization Case Manager. This position is responsible for implementing trauma-informed case management, advocacy, and supportive services and rental assistance for community-based housing participants who are or have been victims of human trafficking or youth at-risk for human trafficking.
Key Responsibilities:
- Provide weekly case management services to program participants.
- Develop housing stabilization specific goal plans in collaboration with program participants and monitor progress.
- Identify barriers to service provision and housing stabilization and assist participants with overcoming such barriers.
- Utilize trauma-informed and victim-centered service approaches.
- Provide information and education to program participants to understand the risks of human trafficking and tactics of traffickers.
- Collect client and service data and enter data timely into case management systems.
- Maintain accurate and timely case notes and client notes.
- Build and maintain collaborative relationships with area landlords.
- Support department crisis and shelter services including answering hotline calls, assessing walk-in client needs, providing medical/legal accompaniments, shelter intakes and general shelter support, and other crisis needs as identified.
- Serve as on-call advocate for open shifts and holiday shifts as assigned.
Requirements:
- A strong commitment to the YWCA Greater Harrisburg's mission and values.
- Bachelor's degree in human services, social work, criminal justice or related field and previous experience serving children who have experienced trauma.
- Skilled in working with sensitive issues and commitment to respecting the confidentiality of program participants.
- Demonstrated knowledge of Dauphin County resources and social/human service systems.
- Demonstrated ability to work effectively as a team member and contribute positively to workplace.
- Demonstrated problem-solving approach to concerns and challenges.
- Strong time management and organizational skills.
- Exceptional written and verbal communication skills and an ability to demonstrate professionalism and emotional intelligence.
- Multilingual, bi-cultural individuals strongly encouraged to apply.
- Must have reliable, personal transportation for travel throughout Dauphin County, driver's license, insurance, and clean driver's history.
- Must be able to provide Child Abuse, State Police, and FBI clearances.
Our Awesome Benefits Include:
- Medical, Dental, and Vision Insurance
- Employee Assistance Program
- Flexible Spending Account
- Life Insurance
- Generous PTO and Sick Time
- Professional Development Assistance
- Pension Retirement Plan
- 11 Paid Holidays
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