Current jobs related to Call Center Agent - Miami - Icon V

  • Call Center Agent

    3 months ago

    Miami, United States Icon V Full time

    Job DescriptionJob DescriptionJob Title: Call Center AgentCompany: Icon VLocation: Miami, FLAbout Icon V:Icon V – Florida is more than a digital marketing agency; we’re a team of storytellers, strategists, and technologists dedicated to taking your brand to new heights. Founded in 2020, our journey is marked by innovative solutions, successful campaigns,...

  • Inbound Call Center Agent

    4 weeks ago

    Miami, United States Next Coms Talk Full time

    Job DescriptionJob DescriptionPosition: Inbound Call Center AgentNext Coms Talk, a leading provider of communication solutions, is seeking a highly motivated and customer-focused individual to join our team as an Inbound Call Center Agent. As an Inbound Call Center Agent, you will be the first point of contact for our customers and play a critical role in...

  • Call Center Agent

    1 week ago

    Miami, United States Tone Talk Tel Full time

    Position Title: Call Center Agent Department: Customer Service Location: Miami FL Employment Type: FullTime Reports To: Call Center Supervisor/Manager Position Summary: We are seeking a dedicated and motivated Call Center Agent to join our customer service team. The successful candidate will be responsible for handling inbound and outbound calls...

  • Call Center Support Agent

    1 month ago

    Miami, United States Consulting Advantage Ltd Full time

    Job DescriptionJob DescriptionWe are currently seeking motivated and customer-focused individuals to join our Call Center as Support Agents. If you are passionate about helping others and enjoy problem-solving in a fast-paced environment, we want to hear from you!As a Call Center Support Agent, you will be the first point of contact for our customers,...

  • Call Center Agent, Services and Benefits

    1 month ago

    Miami, United States CVS Pharmacy Full time

    This is a hybrid role in our Miami office. The hours of operation are 7 days per week, from 8:00 AM to 11:00 pm ET which can include holidays. This role starts at $17 per hour. As a Services and Benefits Call Center Agent, you will handle incoming an Call Center, Benefits, Agent, Service, Technology, Retail

  • Call Center Customer Service Agent

    4 months ago

    Miami, United States Icon V Full time

    Job DescriptionJob DescriptionJob Title: Call Center Customer Service AgentCompany: Icon VLocation: Miami, FLAbout Icon V:Icon V – Florida is more than a digital marketing agency; we’re a team of storytellers, strategists, and technologists dedicated to taking your brand to new heights. Founded in 2020, our journey is marked by innovative solutions,...

  • Call Center Agent, Services and Benefits

    2 weeks ago

    Miami, United States CVS Health Full time

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we...

  • Call Center Customer Service Agent

    7 days ago

    Miami, United States Fresh Form Draft Full time

    Call Center Customer Service AgentDepartment: Twine Chart Employment Type: Full Time Location: Miami, FL Compensation: $18.00 - $27.00 / hour DescriptionAbout Twinechart: Twine Chart is a dynamic and innovative company specializing in providing comprehensive data visualization and analytics solutions. We empower businesses to make informed decisions by...

  • Call Center Customer Service Agent

    4 hours ago

    Miami, United States Elle Seller Full time

    The Call Center Customer Service Agent will serve as the primary point of contact for customers, addressing inquiries, resolving issues, and providing exceptional support. The role requires excellent communication skills, problem-solving abilities, and a customer-centric approach. Responsibilities: Handle inbound and outbound customer calls professionally...

  • Call Center Customer Service Agent

    3 weeks ago

    Miami, United States Elle Seller Full time

    The Call Center Customer Service Agent will be the primary point of contact for customers, handling inquiries, resolving issues, and providing information about the company's products and services. This role requires excellent communication skills, a customer-focused attitude, and the ability to work in a fast-paced environment. Responsibilities: Answer...

  • Call Center Customer Service Agent

    4 weeks ago

    Miami, United States Elle Seller Full time

    Job DescriptionJob DescriptionThe Call Center Customer Service Agent will be the primary point of contact for customers, handling inquiries, resolving issues, and providing information about the company’s products and services. This role requires excellent communication skills, a customer-focused attitude, and the ability to work in a fast-paced...

  • Call Center Customer Service Agent

    2 weeks ago

    Miami, United States Twine Chart Full time

    Job DescriptionJob DescriptionDescriptionAbout Twinechart:Twine Chart is a dynamic and innovative company specializing in providing comprehensive data visualization and analytics solutions. We empower businesses to make informed decisions by transforming complex data into easily understandable visual formats. Our team is dedicated to delivering cutting-edge...

  • Call Center Representative, CVS Pharmacy

    2 weeks ago

    Miami, United States CVS Pharmacy Full time

    About the RoleThis is a hybrid role in our office, offering a unique blend of customer service and benefits expertise. As a Services and Benefits Call Center Agent, you will be responsible for handling incoming calls and providing support to customers.Key ResponsibilitiesHandle customer inquiries and resolve issues in a timely and professional mannerProvide...

  • Contact Center Supervisor

    4 months ago

    Miami, United States CDR Companies Full time

    Job DescriptionJob DescriptionContact Center Supervisor will assist remote agents as they answer questions, handle daily concerns, and provide support. They will continue to support agents after training by monitoring their progress, reviewing agent’s unavailable status, and providing with ongoing coaching opportunities to meet Contact Center KPI’s...

  • Call Center Representative

    4 days ago

    Miami, United States Connexa Worx Full time

    Job Description: We are is seeking a customer-focused and detail-oriented Call Center Representative to handle inbound and outbound customer calls. The ideal candidate will provide excellent service, address customer inquiries, resolve issues, and support the overall operations of the call center. This role is crucial in maintaining high levels of customer...

  • Call Center Representative

    4 weeks ago

    Miami, United States Percepta House Full time $17 - $26

    Job DescriptionJob DescriptionJob Title: Call Center RepresentativeLocation: Miami, FLJob Type: Full-timeJob Summary: The Call Center Representative is responsible for providing outstanding customer service by handling customer inquiries, resolving issues, and processing transactions in a fast-paced call center environment. The ideal candidate is a proactive...

  • Call Center Representative

    4 weeks ago

    Miami, United States Tone Talk Tel Full time

    Job DescriptionJob DescriptionAbout our Company:At Tone Talk Tel, we’re not just your average call center provider. We’re a team of enthusiastic communicators, tech wizards, and customer service aficionados who are passionate about creating positive interactions. Whether you’re a small startup or a large corporation, we’re here to help you manage...

  • Call Center Representative

    4 weeks ago

    Miami, United States The One Agency Full time

    About Us:At The One Agency , we understand the intricacies of tax laws and the importance of accurate financial planning. Our team is dedicated to providing personalized tax consultation services that cater to your unique needs, ensuring compliance while optimizing your financial health.Job Description:We are seeking a motivated and customer-focused Call...

  • Call Center Representative

    1 week ago

    Miami, United States Zoom Vibe Co Full time

    About Us: At Zoom Vibe Co we're not just a videography company; we're your visual storytellers your memorymakers and your partners in capturing life's most precious moments. With a passion for creativity and an eye for detail our team of skilled videographers is on a mission to turn your events into cinematic experiences that you'll cherish forever. ...

  • Call Center Agent

    3 months ago

    Miami, United States Pizza Hut Full time

    Description: Working at Pizza Hut® is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and...

Call Center Agent

5 months ago

Miami, United States Icon V Full time
Job DescriptionJob Description

Job Title: Call Center Agent

Company: Icon V


Location: Miami, FL

About Icon V:

Icon V – Florida is more than a digital marketing agency; we’re a team of storytellers, strategists, and technologists dedicated to taking your brand to new heights. Founded in 2020, our journey is marked by innovative solutions, successful campaigns, and satisfied clients.

Icon V is currently seeking a highly motivated and customer-oriented individual to join our team as a Call Center Agent. As a Call Center Agent, you will be responsible for delivering exceptional customer service and providing support to our valued customers. This role requires excellent communication skills, problem-solving abilities, and a desire to go above and beyond to exceed customer expectations.

Responsibilities

  • Handle a high volume of inbound and outbound calls in a timely and professional manner
  • Identify customer needs, provide accurate information, and assist with resolving inquiries or issues
  • Utilize CRM systems to accurately document customer interactions and update customer profiles
  • Collaborate with team members and internal departments to ensure seamless customer experiences
  • Meet or exceed established performance metrics, including average handle time, call quality, and customer satisfaction ratings
  • Demonstrate empathy and understanding towards customers, while maintaining a calm and positive demeanor

Requirements

  • High school diploma or equivalent; college degree preferred
  • Previous experience in a call center or customer service environment is highly desirable
  • Excellent verbal and written communication skills in [language]
  • Proficient in using CRM software and Microsoft Office Suite
  • Strong problem-solving and decision-making abilities
  • Ability to work in a fast-paced, high-pressure environment

Benefits:

  • Competitive salary
  • Health, dental, and vision insurance
  • 401(k) retirement plan
  • Paid time off and holidays
  • Professional development opportunities